Vizient Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS TOP 500 Market Report

Vizient Strengths, Domain Expertise, and Key Differentiators

Vizient is a large member-owned healthcare performance company that works with thousands of healthcare organizations, including many academic medical centers. The company provides data analytics and advisory services, supported by its acquisition of Kaufman Hall in 2024, aimed at improving clinical, financial, and operational outcomes. Vizient also operates as a group purchasing organization to assist with supply chain management and has incorporated AI technologies into its offerings. Additionally, Vizient has received recognition as an employer. These factors collectively contribute to its role in supporting healthcare organizations.

Vizient Recent Developments

Launched in November 2024, Capital Spend Insights is an online tool designed to help healthcare providers optimize their capital equipment procurement. It offers features such as real-time pricing data, advanced benchmarking, and contract compliance integration, aiming to streamline the procurement process and reduce capital expenditures.

In 2024, Vizient launched the GenAI Platform, a generative AI solution designed to help healthcare providers unify and query siloed datasets, improving decision-making in both clinical and operational domains. That same year, Vizient also started incorporating AI into the Ongoing Professional Practice Evaluation (OPPE) process to analyze EHR data and clinical notes, enabling more personalized physician performance assessments.

Vizient Mergers and Acquisitions (M&A) Activities

In August 2024, Vizient completed the acquisition of Kaufman Hall, a strategic advisor to the healthcare industry. This acquisition strengthens Vizient’s strategic advisory services by combining Kaufman Hall’s expertise in financial, strategic, clinical, and operational excellence with Vizient’s capabilities in spend management and data analytics.

Vizient had previously made a strategic minority investment in Kaufman Hall in 2021, which paved the way for the full acquisition.

Vizient Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Vizient applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Vizient and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Vizient Clinical Data Base, Vizient Access and Insight Platform, Vizient Catalog, Vizient Spend Advisor customers.

Vizient Key Enterprise and Cloud Applications

Vizient Clinical Data Base, Vizient Access and Insight Platform, Vizient Catalog, Vizient Spend Advisor

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Vizient Revenue Breakdown By Type, $M:

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Vizient Direct vs Indirect sales

Vizient Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Vizient Customers

No. of Vizient Customers: 5000

No. of Vizient Enterprise Applications Customers: 5000

No. of Vizient Cloud Customers: x

No. of Vizient Cloud Subscribers: x

Vizient serves over 5,000 not-for-profit healthcare organizations in the U.S., including about 97% of academic medical centers and more than half of acute care systems. Their customers include academic hospitals, community hospitals, and pediatric facilities. Vizient provides these members with clinical, operational, supply chain, and data analytics solutions. Recent customers include major health systems like BJC Healthcare, Dana-Farber Cancer Institute, and University of Pennsylvania Health System.

Vizient Market Opportunities, M&A and Geo Expansions

In recent years, Vizient has created new growth opportunities by expanding its physical presence and leadership focus. For example, in 2024, Vizient significantly increased its office space in Chicago, signaling a commitment to innovation and collaboration. Leadership changes and investments in advanced AI technologies have also positioned the company to better meet evolving healthcare needs. These moves open doors for Vizient to deepen client relationships, develop new solutions, and expand its influence in the healthcare industry.

Vizient Risks and Challenges

In 2024, Vizient encountered significant challenges that impacted its operations and reputation. A notable incident was the cyberattack on Change Healthcare, Optum's claims processing platform, which disrupted services for many healthcare providers, including Vizient's clients. This breach raised concerns about the security of healthcare data and the resilience of third-party systems integral to Vizient's services.

Internally, Vizient faced employee dissatisfaction, with reviews on platforms like Indeed describing the company as "toxic" and highlighting issues such as unaddressed complaints and a lack of effective human resources support.

These factors underscore the importance of robust cybersecurity measures and a responsive organizational culture to mitigate risks and maintain stakeholder trust.

Vizient Ecosystem, Partners, Resellers and SI

In 2024, Vizient partnered with Qualtrics to develop predictive experience metrics designed to help healthcare organizations better measure and improve performance by connecting quality, safety, and patient experience data.

Vizient also works with several aggregation groups, including Captis, Cooperative Services of Florida, and the Independent Hospital Network Sourcing Group, to support healthcare organizations in managing supply chain costs and enhancing patient care through collaborative initiatives.

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: