WebPT Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS and CLOUD TOP 500 Market Report

WebPT Strengths, Domain Expertise, and Key Differentiators

WebPT, a web-based physical therapy EMR system, supports over 90,000 users in managing clinical and clerical functions. Fast scaling under Amazon AWS has enhanced its IT infrastructure. The ISO-certified platform revolutionizes practice management and patient documentation, improving clinic productivity, boosting revenue, cutting expenses, and fostering a stress-free clinical environment. WebPT is the first ISO-certified EMR for rehab therapists, adhering to international standards for information security management (BSI ISO 27001:2013). This certification, combined with existing compliance measures, underscores WebPT's commitment to data security for its 10,000+ clinics and 79,000 members.

WebPT Recent Developments

In September 2022, WebPT announced the general release of WebPT Billing, the latest integrated billing solution for rehab therapy organizations supporting more than 2,000 visits per month. When utilized alongside the WebPT EMR, WebPT Billing establishes connections throughout the practice's workflows in ways not achievable with third-party add-ons. This results in improved data accuracy, cleaner claims, and expedited reimbursements for rehab therapy practices. WebPT Billing serves as the software platform employed by WebPT’s revenue cycle management (RCM) organization, the physical therapy (PT) industry’s largest and most comprehensive fully outsourced RCM service. Now, the proprietary RCM capabilities of WebPT can assist in-house billing teams by facilitating advanced integration of front office, back office, and patient workflows between the billing software and EMR, including tasking and account notes.

In August 2022, WebPT released of the Keet Remote Therapeutic Monitoring (RTM) Dashboard and enhanced integrations with the WebPT and Insight EMRs. Users can now take advantage of enhanced real-time integration with the Keet platform, incorporating its new RTM capabilities. These updated workflows empower rehab therapists to enhance the patient experience, more effectively track patient outcomes, and boost practice revenues by leveraging RTM billing codes.

WebTP doubled down on innovation, releasing three new digital products in 12 months. Most recently, the company introduced Digital Patient Intake, which enables patients to complete intake paperwork from any Internet-enabled device, thereby simplifying the patient registration process as rehab organizations across the country return to pre-COVID patient volumes. In addition to its Digital Patient Intake tool WebPT introduced its Integrated telehealth solution, WebPT Virtual Visits, which has hosted more than 100,000 virtual patient visits since its launch in April 2020.

WebPT Key differentiators lie in the ease of use of its physical therapy billing over complex revenue cycle management apps that probably overkill for physical therapists.

WebPT Mergers and Acquisitions (M&A) Activities

In February 2022, WebPT announced new enterprise capabilities in information security and data availability for the rehab therapy industry. These expanded features include upgraded single sign-on (SSO) capabilities, enterprise identity management, in-app history reporting, and a sophisticated data warehouse solution.

In January 2022, WebPT announced the completion of the acquisition of Clinicient and its subsidiary Keet. The acquisition provides additional scale and industry expertise to fuel innovation from the combined companies to improve patient outcomes, enable digital transformation of the front office, and deliver actionable business intelligence. Financial terms of the transaction were not disclosed. Clinicient’s Insight and Insight Go platforms provide an integrated EMR, billing, and business intelligence solution to outpatient practices. Clinicient’s subsidiary Keet delivers on the promise of value-based care by providing an integrated patient and provider solution to track and benchmark patient outcomes.

In February 2018 WebPT has acquired BMS Practice Solutions company that is serving the rehab therapy market. With WebPT and BMS the two leaders in the outpatient rehab therapy market coming together, therapy practices of all sizes now have an end-to-end solution for attracting and retaining patients, streamlining workflows, completing defensible electronic documentation, staying compliant with healthcare regulations, obtaining fast and accurate payments, and ensuring consistent delivery of high-quality clinical care and patient experiences. WebPT and BMS established an integration several years ago and have a long history of working together. WebPT and BMS both boast a 99-percent customer retention rate, and currently have more than 50 mutual customers that are mostly large, multi-location clients, like Minnesota's OSI Physical Therapy.

WebPT has acquired StriveHub, a Boston, MA-based patient relationship management (PRM) platform specifically designed for rehab therapy providers. For WebPT, the acquisition of StriveHub will enable PTs to deepen relationships with patients and improve their practices' bottom line Financial terms of the acquisition were not disclosed. Developed by two physical therapists, StriveHub enables providers to develop automated email campaigns, collect and act upon their Net Promoter Score (NPS), proactively seek online reviews, offer a free online portal to patients, and create a custom treatment and interactive-home exercise programs. Therapists can even prescribe exercise programs for patients in eight different languages.

WebPT Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying WebPT applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of WebPT and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified WebPT, customers.

WebPT Key Enterprise and Cloud Applications

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WebPT Direct vs Indirect sales

WebPT Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified WebPT Customers

No. of WebPT Customers: 20000

No. of WebPT Enterprise Applications Customers: 20000

No. of WebPT Cloud Customers: 20000

No. of WebPT Cloud Subscribers: 90000

WebPT has over 90000 users with over 20000 customer clinics in the USA. Among WebPT customers are Finish Line PT, Atlantic Physical Therapy Center, Michelle Colman Private Practice, DeWitt Physical Therapy, Gateway Physical Therapy, OSPTA, Bellarmine University, The Bacharach Institute for Rehabilitation, Pediatric Therapy Center of Bucks County, Horizons Physical Therapy, JointCare Physical Therapy, Northeast Rehabilitation Hospital Network, A&M Therapy, Chandler Physical Therapy, Gaspar Doctors of Physical Therapy, OSI Physical Therapy, MTI Physical Therapy, Makovicka Physical Therapy.

WebPT Market Opportunities, M&A and Geo Expansions

In September 2022, WebPT, the industry-leading rehab therapy software platform focused on enhancing patient care and driving business growth, proudly announces the appointment of Marcus Osborne, a veteran healthcare executive, to the WebPT Board of Directors. Additionally, Andrea Facini has joined as Chief Product, Marketing, and Growth Officer. These recent additions align with WebPT’s commitment to expanding its software to assist rehab therapists in navigating nationwide, value-based care initiatives and advancing its award-winning services.

In 2021, WebPT witnessed two new appointments, with Ashley Glover assuming the role of Chief Executive Officer and Greg Ingino taking on the position of Chief Technology Officer. Glover, boasting over 20 years of executive experience in leading technology firms, succeeded Nancy Ham, WebPT's CEO for the last five years, who retired and transitioned to lead the company's board. With over two decades of experience in leading top-tier technology and product teams, Greg Ingino is focusing on developing WebPT's future tech strategy, leveraging the industry's largest dataset to provide prescriptive insights and analytics to members while continuing to advance the platform's modernization for scale.

In 2020, The Alliance for Physical Therapy Quality and Innovation (APTQI) announced WebPT as its first At-Large Member and strategic partner in effecting positive legislative and regulatory change to support the future of the physical therapy profession. The first issue the duo will take aim at is CMS’s 9% cut to Medicare payments for physical and occupational therapy services.

In August 2019, the private equity firm Warburg Pincus entered into an agreement to acquire a majority stake in the EHR developer WebPT, previously owned by Battery Ventures. This investment aims to support the expansion and innovation of WebPT's cloud-based electronic health record and practice management tools tailored for physical therapists. As rehabilitation gains prominence in the broader continuum of care, the funding will empower WebPT to enhance its product offerings for outpatient physical therapists, occupational therapists, and speech-language pathologists. This investment aligns with the anticipated expansion of the $35-billion rehab therapy market, driven by a growing and active U.S. population, coupled with a rising demand for treatment pathways that mitigate opioid exposure.

Earlier, WebPT secured a new round of investment from Battery Ventures, opening a new chapter for the EHR applications vendor for physical therapy professionals. That followed the acquisition of Health Data Solutions for its billing software.

WebPT Risks and Challenges

WebPT faces a potential risk in its physical therapy domain, necessitating a proactive defense strategy. The company must strategically diversify into adjacent sectors like home care and customer relationship management to mitigate the threat of encroachment by horizontal EHR vendors into its space.

WebPT Ecosystem, Partners, Resellers and SI

WebPT does most of its sales in North America via direct sales force. Among WebPT partners are AthenaHealth, Cerner Mckesson, MedHost, MediTech, ModMed, Collectivity, Focus Medical Solutions, Medical Billing Center, Vantage, Medico, AM, RMBS, Club Automation, Novera Payment Solutions,1st Dragon, BillFlash, Mail My Statements, iHCFA, Jopari, E-Rehab Practice Promotions.

WebPT Cloud Infrastructure Insights

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• WebPT Public Cloud and Infrastructure (IaaS)
• WebPT Platform (PaaS)
• WebPT Application Delivery
• WebPT Private Cloud and Data Centers

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: