WorkJam Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS TOP 500 Market Report

WorkJam Strengths, Domain Expertise, and Key Differentiators

WorkJam boasts several strengths that set it apart in the workforce management landscape. Firstly, its key differentiators lie in its ability to seamlessly integrate with existing systems, providing a flexible solution that aligns with diverse organizational structures. This adaptability is crucial in today's dynamic business environment. Secondly, WorkJam showcases impressive domain expertise, leveraging a deep understanding of workforce management challenges to offer targeted solutions. The platform's commitment to addressing specific pain points in the industry enhances its effectiveness.

Thirdly, WorkJam's product portfolio is robust, covering a spectrum of features that not only streamline communication with associates but also empower employees through self-service options. Additionally, the incorporation of AI/ML features sets WorkJam apart by offering intelligent insights that contribute to more informed decision-making. This comprehensive approach positions WorkJam as a leader in the realm of workforce management solutions.

WorkJam Recent Developments

In 2024, WorkJam launched three new products: Site Coach, a digital dashboard for frontline employees; Analytics Insights Reports, which build on WorkJam’s core reporting capabilities; and Extensive Audit Capabilities that supercharge task management. The new product marks the next step in the evolution of WorkJam’s AI-powered analytics capabilities and builds on the partnership WorkJam launched with Qualtrics last year.

As the coronavirus pandemic pushed more grocery shoppers online, and stores were struggling to keep up with the operations challenges brought on by increased customer demand, WorkJam, and Digital Goodie, the e-commerce and fulfillment technology platform entered into a strategic partnership to streamline online grocery operations. Additionally, WorkJam launched a next-generation health check analysis tool, enabling employers to reduce the spread of COVID-19 among frontline employees and their customers while complying with local laws and regulations. With WorkJam’s health check analysis tool, employers prompt associates and leaders of frontline teams to complete a recurring mandatory health check survey on their mobile devices, which must be completed in order to clock into a shift.

WorkJam unveiled its new fully integrated messaging system. The upgrades allow employers to provide more robust, secure, direct communication between managers and associates. The new function further streamlines communication is creating a unified employee experience across an ever-growing number of channels, devices, and touchpoints to improve workplace efficiency and satisfaction.

WorkJam Mergers and Acquisitions (M&A) Activities

In line with its commitment to fortify its position as a leader in the digital workplace solutions space, WorkJam recently engaged in notable M&A activities, showcasing its strategic focus on bolstering collaboration and communication tools for enterprises. Among these activities, WorkJam's acquisition of Peerio Technologies stands out as a significant move. Peerio Technologies, renowned for its cutting-edge employee communication software featuring one of the most secure messaging and file-sharing technology platforms, has now become an integral part of the WorkJam ecosystem. This strategic acquisition not only brings the entire Peerio workforce into the WorkJam family but also marks a decisive step toward creating the industry's most comprehensive enterprise-class digital workplace platform. By incorporating Peerio's secure live chat, document sharing, and content collaboration capabilities, WorkJam is poised to elevate its existing team communication and workstream collaboration functionalities.

This move positions WorkJam to offer an even more robust Digital Workplace solution, seamlessly unifying the employee experience across diverse channels, devices, and touchpoints while upholding the highest standards of security and data privacy. This strategic alignment reflects WorkJam's commitment to innovation and customer-centric solutions in the dynamic landscape of digital work environments.

WorkJam Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying WorkJam applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of WorkJam and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified WorkJam’s Digital Workplace customers.

WorkJam Key Enterprise and Cloud Applications

WorkJam’s Digital Workplace

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WorkJam Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified WorkJam Customers

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WorkJam serves a diverse clientele across various industries, including retail, hospitality, healthcare, and logistics. Notable customers include Shell, Ulta Beauty, DaVita, and Avis Budget Group. The company's platform is utilized globally, with significant adoption in North America, Europe, and Asia. WorkJam's ability to cater to a wide range of sectors demonstrates the versatility and scalability of its solutions.

WorkJam Market Opportunities, M&A and Geo Expansions

WorkJam is poised for growth and global expansion, backed by market opportunities and recent financing rounds. The company, having secured a substantial $35 million in growth financing from Silver Lake Waterman, is positioning itself in both horizontal and vertical market opportunities. WorkJam's focus on supporting frontline workers with efficient tools has garnered attention and financial support.

This substantial funding not only fuels innovation but also empowers WorkJam to expand globally, explore new regions, and invest in advanced technologies such as Cloud, IoT, AI, and ML. The company's commitment to geographic expansion, technological advancement, and employee investment positions it as a key player in the evolving landscape of workforce management solutions.

WorkJam Risks and Challenges

WorkJam, a digital frontline workplace platform, faces various risks, both internal and external, as well as go-to-market challenges. WorkJam's innovative solutions, celebrated for positively impacting frontline workers globally, must continue to address labor, turnover, and productivity challenges while adapting to evolving market dynamics. As WorkJam strives to maintain its positive impact, it must proactively manage the risks associated with its market presence and partnerships.

WorkJam Ecosystem, Partners, Resellers and SI

In March 2025, WorkJam partnered with Rotageek to Simplify Employee Management by bringing together Schedules, Tasks, Communication, and Training. The partnership aims to boost efficiency, engagement, and productivity. This joint effort addresses key workforce challenges, such as labor shortages and rising costs, offering businesses a smarter and more flexible approach to managing frontline operations.

In 2023, WorkJam partnered with Vluent, a prominent German workforce management consulting firm. This partnership aims to fuel WorkJam's growth in Belgium, the Netherlands, and Luxembourg –Germany, Austria, and Switzerland – by leveraging Vluent's extensive network and 15 years of expertise in workforce management. Vluent, as a system implementation partner, will play a pivotal role in the seamless deployment of WorkJam's Workforce Orchestration, which has already gained traction among major global brands. With a focus on reducing operational gaps between hourly and salaried workers, WorkJam's digital workplace solutions encompass communication, task management, shift swapping, and learning and development. The collaboration positions Vluent as an official reseller and system implementation partner, solidifying their joint commitment to providing top-tier workforce management solutions in these key European markets.

In March 2023 WorkJam formed a strategic partnership with Wizeline, a renowned technology services provider. This collaboration aims to optimize the implementation and customization of WorkJam's core platform through Wizeline's extensive industry expertise and end-to-end delivery capabilities. By leveraging Wizeline's capabilities, WorkJam aims to expedite the deployment of its digital frontline workplace solutions, particularly benefiting companies in the retail and manufacturing sectors. Wizeline's proficiency in integrating scalable digital solutions ensures a rapid and smooth integration process, enabling businesses to harness the full potential of WorkJam's platform, leading to increased engagement, retention, and productivity among frontline teams. The partnership underscores WorkJam's commitment to delivering seamless digital employee experiences, aligning with recent research highlighting the correlation between strategic workforce management technology investment and achieving key business goals. The collaboration with Wizeline is poised to enhance WorkJam's international growth and further solidify its position as a leading provider of digital workplace solutions.

WorkJam, the world's leading digital frontline workplace, announced it has partnered with UKG, a leading provider of HR, payroll, and workforce management solutions, to transform how global enterprises manage their workforces, engage their employees, and optimize their human capital strategies. The partnership will combine the cutting-edge features of WorkJam's super app, including task management, communication, schedule self-service, and ESS as well as learning, with the robust capabilities of UKG Pro Workforce Management (previously called UKG Dimensions) to simplify the frontline workforce management for large and mid-sized organizations while helping them increase efficiency, engagement, and operational execution.

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: