Worksoft Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS TOP 500 Market Report

1034 Worksoft

Worksoft Strengths, Domain Expertise, and Key Differentiators

Worksoft's Connective Automation Platform is a comprehensive, codeless solution that unifies process discovery, test automation, and robotic process automation (RPA) to streamline enterprise operations. ​ Key Features Unified Automation: By integrating process discovery, testing, and RPA, the platform enables organizations to automate complex business processes efficiently. ​Codeless Design: The platform's codeless architecture allows both IT and business users to create and maintain automation workflows without extensive programming knowledge. ​ Process Intelligence: Worksoft's Process Intelligence module provides real-time insights into business processes, helping organizations identify optimization opportunities and drive continuous improvement. ​Reusable Automation Assets: Automation scripts created for testing can be repurposed for RPA, enhancing efficiency and reducing redundancy. ​Scalability: The platform supports automation across various enterprise applications, including SAP, Oracle, Salesforce, Workday, and ServiceNow, ensuring scalability and adaptability. ​

Worksoft's Connective Automation Platform empowers organizations to accelerate digital transformation, reduce operational costs, and improve process quality by providing a unified, intelligent automation solution. Worksoft's core strength lies in its codeless automation platform, which empowers both IT and business users to automate complex business processes without extensive coding knowledge. The platform's integration capabilities span across major enterprise applications, including SAP, Oracle, Salesforce, Workday, and ServiceNow. ​ The incorporation of AI features, especially post the eureQa acquisition, has further enhanced the platform's ability to intelligently automate and adapt to dynamic business environments.

Worksoft Recent Developments

​In April 2021, Worksoft significantly enhanced its Connective Automation Platform by introducing AI-powered Process Intelligence capabilities. This advancement positioned Worksoft as the first vendor to offer a genuinely codeless and scalable automation solution that seamlessly integrates process intelligence, business process testing, and production automation. The platform's new features provide real-time process understanding, enabling organizations to visualize and optimize their end-to-end business processes effectively. By combining data from various sources—including process mining, business process captures, test automation results, and production performance—Process Intelligence generates actionable insights that drive comprehensive process improvement and continuous optimization. This closed-loop approach empowers enterprises to accelerate digital transformation initiatives, enhance collaboration between business and IT teams, and deliver superior end-user experiences.

Worksoft Mergers and Acquisitions (M&A) Activities

In June 2022, Worksoft acquired eureQa, an AI-powered SaaS test automation platform. This acquisition enhanced Worksoft's capabilities in AI-driven testing, allowing for more comprehensive and intelligent automation solutions. ​

Earlier, in February 2019, Worksoft was acquired by Marlin Equity Partners, providing the company with resources to further its innovation and expand its market presence.

Worksoft Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Worksoft applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Worksoft and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Worksoft Connective Automation Platform, Worksoft Certify, Worksoft Process Intelligence, Worksoft Connective RPA, Worksoft Execution Manager, Worksoft Documentation, Worksoft Impact for SAP customers.

Worksoft Overview

15851 Dallas Parkway Suite 550

Addison, TX, 75001, United States

1 972-993-0400

https://www.worksoft.com/


Ownership: - Marlin Equity Partners

Number of Employees: 220

Functional Markets: Analytics and BI,

Key Verticals: Automotive, Communication, CPG, Healthcare, Life Sciences, Manufacturing, Oil Gas Chemicals, Professional Services, Utility,

Worksoft Key Enterprise and Cloud Applications

Worksoft Connective Automation Platform, Worksoft Certify, Worksoft Process Intelligence, Worksoft Connective RPA, Worksoft Execution Manager, Worksoft Documentation, Worksoft Impact for SAP

Worksoft Revenues, $M:

Type/Year20232024YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

Worksoft Revenue Breakdown By Type, $M:

TypeLicenseServicesHardwareS&MSaaSPaaSIaaSOtherTotal
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe 100%
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe

Worksoft Revenues By Region, $M

Region% of Total Revenues2024 Total Revenues, $M2024 Enterprise Applications Revenues, $M2024 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

Worksoft Direct vs Indirect sales

TypeDirect SalesIndirect SalesTotal
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

Worksoft Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Worksoft Customers


No. of Worksoft Customers: 300

No. of Worksoft Enterprise Applications Customers: x

No. of Worksoft Cloud Customers: x

No. of Worksoft Cloud Subscribers: x


Worksoft has garnered the trust of a distinguished roster of 300 global corporations, including Microsoft, Cardinal Health, P&G, Honda, 3M, Intel, Johnson Matthey, and Siemens. These industry leaders have sought Worksoft's expertise to attain unparalleled continuous testing at scale and to successfully implement DevOps and Agile initiatives. Recognized and selected by preeminent Global System Integrators such as Accenture, IBM, and Cognizant, Worksoft has become an integral component within their ERP practices. Its seamless integration supports their adoption of Agile, DevOps, and SAFe methodologies, thereby accelerating the pace of digital transformations for these influential organizations.

Worksoft Market Opportunities, M&A and Geo Expansions

In July 2020, Worksoft and Panaya made a strategic partnership to deliver an integrated Change Intelligence solution tailored for SAP IT organizations. This collaboration combines Worksoft's Connective Automation platform with Panaya's advanced Impact Analysis capabilities, providing a unified approach to managing SAP ECC migrations and optimizations.​ The joint solution offers comprehensive visibility into business processes, enabling technical and business users to proactively manage and accelerate SAP change projects. By integrating automated testing with intelligent impact analysis, organizations can identify what to fix, what to test, and what to automate, thereby reducing risk and improving efficiency.​ Notably, this partnership has demonstrated significant value, with reports indicating a 614% ROI in less than six months for complex S/4HANA projects. The combined capabilities of Worksoft and Panaya empower enterprises to navigate ERP transformations with greater confidence and control. ​

The increasing adoption of cloud technologies and the emphasis on digital transformation present significant opportunities for Worksoft. Expanding its offerings in the IoT domain and integrating generative AI capabilities can further enhance its value proposition.​ Geographically, there's potential for growth in emerging markets where enterprises are embarking on digital transformation journeys and seeking robust automation solutions.

Worksoft Risks and Challenges

While Worksoft has a strong market presence, it faces competition from other automation and testing solution providers. Staying ahead requires continuous innovation and adapting to rapidly evolving technological landscapes.​ Additionally, as enterprises increasingly adopt DevOps and agile methodologies, Worksoft must ensure its solutions align seamlessly with these frameworks to remain relevant.

Worksoft Ecosystem, Partners, Resellers and SI

In August 2021, Worksoft made a significant announcement regarding the augmentation of its Worksoft+ Technology Partner Ecosystem. Noteworthy additions to this ecosystem include Digital.ai, QMetry, and SNP Group. Furthermore, Worksoft has expanded its collaboration with Panaya to encompass solutions tailored specifically for Oracle E-Business Suite and Cloud Applications. This initiative unites leading technologies in digital transformation enablement within the industry, enhancing the value proposition of Worksoft’s Connective Automation Platform for enterprise clients.

These seamlessly integrated solutions leverage Worksoft's market-leading automation capabilities to expedite SAP cloud migrations, facilitate Agile+DevOps test management, offer comprehensive change impact analysis, and support large-scale data migrations integral to enterprise transformation initiatives.

Worksoft's ecosystem is bolstered by partnerships with major system integrators like Accenture, IBM, and Cognizant. These collaborations enhance the company's reach and integration capabilities across various enterprise environments. The company's commitment to fostering a collaborative ecosystem ensures that clients receive comprehensive solutions tailored to their unique business needs.​ In conclusion, Worksoft's strategic initiatives, robust platform, and commitment to innovation position it as a formidable player in the enterprise automation landscape. By capitalizing on emerging technologies and expanding its global footprint, the company is well-equipped to meet the evolving demands of modern enterprises.

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.


Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).


For additional information on our methodologies, here's the link:

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