Zinier Strengths, Domain Expertise, and Key Differentiators
Zinier is an intelligent field service automation platform that helps organizations work smarter, faster, and more efficiently. The company's end-to-end solution, Field Service Elements, powered by ISAC (Intelligent Service Automation Cloud), utilizes AI, proactive insights, and a comprehensive mobile experience. Zinier's AI-driven platform, ISAC, distinguishes it in the field service management sector, facilitating the transition from reactive to proactive automation.
Zinier Recent Developments
In February 2024 Zinier launched Z Sidekick, a cutting-edge Generative AI solution designed to transform how tasks are managed and executed. This product brings real-time intelligence, automation, and enhanced decision-making to frontline workers, dispatchers, and IT developers, setting a new benchmark for efficiency and reliability in the sector.
With Z Sidekick, Zinier is redefining what’s possible in Field Service management. By leveraging the power of Generative AI, the platform streamlines workflows enhances decision-making, and optimizes overall efficiency. From real-time insights to advanced troubleshooting support, Z Sidekick is an indispensable co-pilot for technicians and service teams worldwide.
Zinier recently implemented various product enhancements, including improvements to the drag-and-drop scheduling experience, updated dispatcher filters, and incorporating color indicators. These modifications aim to optimize the experience for field technicians, facilitating task management and improving the efficiency of their workflows. Efforts are ongoing to integrate the platform with ChatGPT, offering field teams a powerful tool to address unforeseen challenges.
Zinier Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Zinier applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Zinier and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Zinner Platform customers.
Zinier Overview
1300 S El Camino Real 400
San Mateo, CA, 94402, United States
n/a
Ownership: - x
Number of Employees: 140
Functional Markets: CRM, ERP Services and Operations,
Key Verticals: Automotive, Communication, Construction and Real Estate, Distribution, Healthcare, Life Sciences, Media, Oil Gas Chemicals, Professional Services, Transportation, Utility,
Zinier Key Enterprise and Cloud Applications
Zinner Platform
Zinier Revenues, $M:
| Type/Year | 2023 | 2024 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Zinier Revenue Breakdown By Type, $M:
Zinier Enterprise Applications Revenues By Functional Markets, $M:
Zinier Enterprise Applications Revenues By Verticals, $M:
Zinier Revenues By Region, $M
| Region | % of Total Revenues | 2024 Total Revenues, $M | 2024 Enterprise Applications Revenues, $M | 2024 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
Zinier Direct vs Indirect sales
| Type | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
Zinier Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified Zinier Customers
No. of Zinier Customers: x
No. of Zinier Enterprise Applications Customers: x
No. of Zinier Cloud Customers: x
No. of Zinier Cloud Subscribers: x
Field service organizations around the world use Zinier to connect all their teams and data in one place and supercharge every aspect of their field service operations. Among Zinier's customers are Community Fibre, Black & Veatch, Toshiba, Wipro, Fluke, NCR, Box Broadband, Midco, Virgin Media O2, Brisas Health, and many others.
Zinier Market Opportunities, M&A and Geo Expansions
In February 2024 Zinier expanded its footprint in Europe with the opening of a new office in Madrid, Spain. This strategic move strengthens Zinier’s presence in continental Europe, reinforcing its commitment to supporting businesses in the Iberian Peninsula and Latin America. The decision to establish a base in Madrid highlights Zinier’s dedication to closer collaboration with its European clientele. By having a localized team on the ground, the company aims to enhance customer experience, provide tailored support, and facilitate the seamless adoption of its cutting-edge AI-driven automation solutions.
Zinier partners up with FAST LEAN SMART enhancing scheduling and real-time resource optimization for the field service industry. The company recently entered a 3-year partnership with Brisas Health, a leading provider of home healthcare services based in Puerto Rico. This strategic collaboration signifies a significant milestone for Zinier's expansion into the LATAM region and marks its entry into the healthcare industry.
Zinier secured $90 million in Series C funding to advance AI-driven automation in field service. This funding supports the global adoption and expansion of Zinier's platform, ISAC, developed less than two years ago. ISAC enables the transition from reactive to proactive field service management.
Over the past year, Zinier received $100 million in investments to revolutionize the field service landscape.
Zinier Risks and Challenges
With Zinier's recent product enhancements, unexpected issues may arise during the integration or implementation phase, requiring prompt and effective solutions.
Zinier Ecosystem, Partners, Resellers and SI
Zinier partnered with Blitzz, integrating live, remote video support and inspection capabilities into its AI-powered platform. Zinier partnered with FAST LEAN SMART - Provide the Field Service Industry with Enhanced Scheduling and Real-Time Resource Optimization. Zinier has international offices in Silicon Valley, London, Lisbon, and Bengaluru.
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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