Accela Among Apps Top 500

2633 Camino Ramon Suite 120

San Ramon, CA, 94583, USA

+1 925-659-3200


Accela Recent Developments

Accela Civic Platform 8.0 became available in October 2015 with new features supporting all key modules including Legislative Management, CRM, Finance & Administration and Environmental Health. The platform offers responsive design, task dashboard, work spaces and enhanced citizen portal.

Accela Overview

Ownership: Bregal Sagemount - x

Employees: 1000

Functional Market: ERP Services and Operations Management,

Key Verticals: Government, ,

Accela Key Enterprise & Cloud Applications

Accela Civic Cloud,

SCORES Analysis

Accela Strengths

After raising $143.5 million in funding, Accela went on an acquisition spree in 2015.

In May, it acquired PublicStuff for its apps service request and citizen relationship management apps.

The deal added 150 subscribing municipalities to Accela's installed base. That followed its acquisitions of Springbrook Software, based in Portland, OR, and SoftRight, based in Westford, MA, adding 1,300 government customers along the way. With such added resources, Accela is on the vanguard of helping public-sector customers improve their business processes.

More recently, Accela has built on its early successes by delivering a range of Cloud-based, mobile and social media offerings.

Accela products are hosted on Azure cloud. Its flagship product, Accela Automation, is deployed by governments of all sizes as the enterprise solution for automating business functions such as permitting, licensing, code enforcement, community development and planning, inspections and investigations, infrastructure asset management, and emergency response. Another attribute of Accela has to do with its global capabilities including the support of Arabic, English, Spanish, and traditional Chinese in its applications.

Currently Accela applications are widely used in Australia, New Zealand, UAE and other countries as the standard system for tracking billions of dollars of assets and infrastructure at the local government level, while helping agencies pursue e-government initiatives.

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  • Key differentiators
  • Domain Expertise
  • Product portfolio
  • Solution scope

Accela Revenues, $M:

Type/Year 2015 2016 YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

Accela Revenue Breakdown By Type, $M:

Type License Services Hardware Support & Maintenance SaaS
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe

Accela Revenues By Region, $M

Region % of Total Revenues 2016 Total Revenues, $M 2016 Enterprise Applications Revenues, $M 2016 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

Accela Direct vs Indirect sales

Region Direct Sales Indirect Sales Total
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

Accela Customers

No. of Customers: Subscribe

No. of Enterprise Applications Customers: Subscribe

No. of Cloud Customers: Subscribe

No. of Cloud Subscribers: Subscribe

Don't Miss our Customer Database

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  • Reference wins across regions
  • Customer Size segments
  • Customer wins momentum

Accela Opportunities

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  • Market Opportunities at the vertical and subvertical levels
  • Mergers and Acquisitions (M&A), Funding
  • Geo Expansions

Accela Risks

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  • Ability to handle internal and external risk and challenges

Accela Ecosystem

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  • Health of ecosystem
  • Network Effects of BPO, ISV, SI
  • VAR Partners
  • Direct vs Indirect sales

Accela Cloud Infrastructure Insights

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  • Cloud Infrastructure (IaaS)
  • Cloud Platform (PaaS)
  • Cloud Application delivery (SaaS)
  • Data Center (Hosting)

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link:


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