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Alight Solutions Strengths, Domain Expertise, and Key Differentiators
Alight, a prominent cloud-based human capital technology and services provider, serves 36 million individuals and dependents, offering integrated digital human capital and business solutions globally. Its Alight Worklife® platform utilizes content, AI, and data analytics to enhance the employee experience and operates on a business process as a service (BPaaS) model. Recently, Alight introduced the Alight Worklife Assistant, a conversational AI-powered digital assistant, expanding its platform capabilities to assist employees in navigating benefits and HR information. Furthermore, the company launched healthcare navigation and advocacy solutions, emphasizing personalized guidance and cost transparency to empower employees in making informed healthcare decisions and fostering improved health outcomes.
Alight Solutions Recent Developments
In 2024, Alight unveiled its next-generation artificial intelligence (AI) engine, Alight LumenAI, designed to integrate and enhance all AI capabilities across the Alight Worklife platform. This advanced AI engine facilitates a connected and intelligent experience, offering features such as generative AI integration, unified views of individual employees, and accelerated incorporation of external data sources into decision-making processes. Alight's strategic AI investments in 2023, including a central cloud data-lake transition, talent acquisition, generative AI experimentation, and the establishment of an AI governance policy, underscore the development of Alight LumenAI.
On March 1, 2023, Alight unveiled the latest iteration of its employee experience platform, Alight Worklife. This release strategically leverages the platform's artificial intelligence and substantial content offerings to enhance engagement for employees and their dependents across various dimensions of well-being. The comprehensive update introduces end-to-end wellbeing solutions, broadens platform accessibility to include spouses and families, and implements new user experience (UX) enhancements for heightened personalization.
Alight Solutions announced the launch of Alight Digital Wallet, powered by QRaill in July 2022. This app-based solution will enable organizations to help their people meet their unique financial needs and improve their financial wellbeing with an approach to pay that offers the flexibility workers need and want.
Alight Solutions Mergers and acquisitions (M&A) Activities
In 2022, Alight announced its acquisition of ReedGroup, a leading absence management solutions provider from The Guardian Life Insurance Company of America®. The strategic move aligns with Alight’s platform strategy, focusing on enhancing the overall employee experience.
On July 2, 2021, Foley Trasimene Acquisition Corp. completed the business combination with Alight Holding Company contemplated by the Business Combination Agreement between FTAC, Alight Holdings and other interested parties. On the Closing Date, pursuant to the Business Combination Agreement, FTAC became a wholly-owned subsidiary of Alight, Inc. and was renamed Alight Group, Inc.On July 2, 2021, Foley Trasimene Acquisition Corp. completed the business combination with Alight Holding Company contemplated by the Business Combination Agreement between FTAC, Alight Holdings and other interested parties. On the Closing Date, pursuant to the Business Combination Agreement, FTAC became a wholly-owned subsidiary of Alight, Inc. and was renamed Alight Group, Inc.
Alight Solutions Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Alight Solutions applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Alight Solutions and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Alight Worklife customers.
Alight Solutions Overview
Ownership: - NYSE: ALIT
Number of Employees: 16000
Functional Market: Absence and Leave Management, Time and Attendance, Core HR, Payroll, Benefits Administration, Pension Administration, Compliance, Onboarding, Performance Management, Compensation,
Key Verticals: Aerospace and Defense, Automotive, Banking and Financial Services, Communications, Construction, Real Estate, Consumer Packaged Goods, Distribution, K12, Higher Education, Federal Government, State and Local Government, Public Safety, Healthcare, Life Insurance, P&C Insurance, Specialty Insurance, Leisure and Recreation, Hospitality, Life Sciences, Manufacturing, Media, Faith-Based Nonprofit, Youth and Elderly Care, Special Cause Nonprofit, Oil and Gas, Chemicals, Professional Services, Retail, Transportation, Utilities,
Alight Solutions Key Cloud and HCM Applications
Alight Worklife
Alight Solutions HCM and Cloud HCM Applications Revenues, $M:
| Type/Year | 2022 | 2023 | YoY Growth, % |
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| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| HCM Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* HCM Applications Revenues = License + Support & Maintenance + SaaS ( Hardware and Prof. Services are Excluded )
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Alight Solutions Revenue Breakdown by Type:
Alight Solutions HCM Applications Revenues By Sub-Functional Markets, $M:
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Alight Solutions HCM Applications Revenues By Verticals, $M:
Alight Solutions Total and HCM Applications Revenues by Region:
| Region | % of Total Revenues | 2023 Total Revenues, $M | 2023 HCM Applications Revenues, $M |
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| Americas | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe |
Alight Solutions Direct vs Indirect sales
| Region | Direct Sales | Indirect Sales | Total |
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| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
Alight Solutions Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified Alight Solutions Customers
No. of Alight Solutions Customers: 4300
No. of Alight Solutions HCM Applications Customers: 4300
No. of Alight Solutions Cloud HCM Customers: 4300
No. of Alight Solutions Cloud HCM Subscribers: 36 million
For over 25 years, Alight has been a human capital and business partner to the world’s most influential companies. Serving more than 4,300 clients and their 30 million client employees and family members, Alight helps over 70% of the Fortune 100 across five continents get more out of their benefits, payroll and HR.
Alight Solutions Market Opportunities, M&A and Geo Expansions
Alight Solutions is strategically pivoting to redefine the landscape of human capital technology, focusing on tailored solutions to drive growth and foster innovation. The company is undergoing a comprehensive portfolio review to refine its operational framework and enhance its wellbeing strategy, with a partnership with investment firm Starboard Value LP aimed at providing diverse perspectives. Alight's commitment to transparency, diligence, and risk management is evident in its Alight Worklife® platform, contributing to its impressive commercial momentum. The induction of new independent directors and collaboration with Starboard further solidify the company's corporate governance and commitment to excellence, positioning Alight as a vanguard entity in the dynamic human capital technology and services sector.
Alight Solutions Risks and Challenges
Alight Solutions went public through a $7.3 billion SPAC merger two years ago and is facing challenges amid economic uncertainties and job layoffs. Alight is grappling with longer sales cycles and reduced contract acquisitions, particularly in the tech sector. Despite positive financial momentum in Q2 2023, Alight's BPaaS earnings have been revised downwards, and its balance sheet is under scrutiny due to high debt levels. While the company is aiming for a technological shift to the cloud and expects revenue growth in 2023, external economic pressures pose complex challenges for Alight's future performance.
The COVID-19 pandemic has caused significant disruption and uncertainty across the global economy, including the operations and financial results of Alight. The impact of the pandemic on the company's business and operations will depend on numerous evolving factors, including the duration and scope of the pandemic, governmental and business responses to the pandemic, and the impact of the pandemic on economic activity. Alight remains committed to prioritizing the health and safety of its employees and clients while maintaining business continuity and providing high-quality services and solutions.
In response to the pandemic, Alight has taken several measures to support its clients and employees. For example, the company has implemented remote work arrangements, increased flexibility for time off, and provided additional resources for employee wellness and mental health. Additionally, Alight has introduced new solutions and services to help clients navigate the challenges posed by the pandemic, such as COVID-19 testing and vaccination support, as well as enhanced benefits and well-being programs.
As the COVID-19 situation continues to evolve, Alight remains vigilant and adaptive to ensure the safety of its employees and the continuity of its operations. The company continues to closely monitor and assess the impact of the pandemic on its business and operations, and is taking proactive measures to mitigate potential risks and support its clients during these challenging times.
Alight Solutions Ecosystem, Partners, Resellers and SI
Alight delivers its solutions through a strategic combination of proprietary and partner technologies, alongside a comprehensive network of providers, demonstrating a commitment to instilling and sustaining enterprise-wide excellence practices. In addition to its core benefits processing platforms and consumer engagement tools, Alight maintains a highly secure and scalable cloud infrastructure, facilitating efficient management of intricate HR and financial data. With a robust ecosystem comprising over 350 external platforms and partners, the company provides clients with a diverse array of integrated solutions and services.
In 2021, the company announced a new partnership with Deloitte to deliver HR transformation services to organizations across the globe. Alight also acquired Wipro Limited's Workday and Cornerstone OnDemand business in 2021, further strengthening its position as a leading provider of digital HR and financial solutions.
Despite the challenges posed by the COVID-19 pandemic, Alight has remained committed to delivering innovative solutions and supporting its clients through these difficult times. In response to the pandemic, the company launched a new suite of COVID-19 solutions to help clients manage the health and well-being of their employees, including a symptom checker, contact tracing tool, and vaccine management system.
Alight Solutions Cloud Platform (PaaS) and Infrastructure (IaaS) Details
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- Alight Solutions Public Cloud and Infrastructure (IaaS)
- Alight Solutions Platform (PaaS)
- Alight Solutions Application Delivery
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Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing
databases as well as demand side and supply side research conducted throughout the
year with validation from vendors, customers, channel partners and documentations
such as earnings releases and 10Q and 10K filings, vertical industry studies,
regional and country-level statistics from public and private institutions(i.e.
colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
https://www.appsruntheworld.com/taxonomy
https://www.appsruntheworld.com/FAQ
