Benefitfocus Strengths, Domain Expertise, and Key Differentiators
Benefitfocus specializes in a cloud-based enterprise benefits management software platform for consumers, employers, insurance carriers, and brokers. Benefitfocus has attracted a growing number of major accounts including employers and insurers that rely on its benefits management software platform for automating and streamlining the enrollment process for end-users as well as managing benefits data exchange among employers, carriers, brokers and their information systems. Benefitfocus benefits management technology powers many of the leading private insurance exchanges.
The Benefitfocus Marketplace enables a consumer-driven benefits selection experience with tools that enable a personalized benefits “shopping” experience guiding employees to choose benefits plans that suit their individual needs. Benefitfocus also provides Advanced Analytics, a data analytics solution that helps carriers and their self-insured employers identify cost drivers, recognize trends, and predict future risks and costs.
Benefitfocus Recent Developments
Benefitfocus launched its series of One Place Local events, with five regional sessions in late May and early June 2021. Each event featured "State of Employee Benefits 2021: Trends & Insights Following a Year of Disruption," a workshop featuring data generated by Benefitfocus to show how the unprecedented events of 2020 impacted employee benefits adoption.
In March 2018, Benefitfocus launched BENEFITFOCUS BENEFITSPLACE, a new offering that connects the entire U.S. employee benefits industry. BenefitsPlace unites brokers, employers, carriers, and suppliers on a single platform and offers consumers a wide range of benefits products for personal wellbeing and security at any stage in life. The announcement was made at Benefitfocus’ One Place annual user conference.
In June 2017, Benefitfocus unveiled its Summer Software Release, which includes features inspired by Benefitfocus customer feedback. The new release continues to advance the design and implementation of personalized benefits strategies for today’s diverse workforce. In addition, continued investments in platform performance and data accuracy set employers and insurance carriers up for success during the 2018 fall open enrollment season.
Several months later Benefitfocus unveiled its Winter Software Release, which includes platform investments to simplify end-of-year reporting and deliver data-driven insights for 2018 planning. The release also includes new communications capabilities to increase transparency and improve personalization to ensure open enrollment success.
Benefitfocus Mergers and Acquisitions (M&A) Activities
In November 2021, Benefitfocus acquired Tango Health, an innovative software, and services company offering Affordable Care Act compliance and benefit decision-support solutions. The acquisition of Tango Health enables Benefitfocus to offer its customers a best-in-class ACA compliance and reporting solution.
Benefitfocus Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Benefitfocus applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Benefitfocus and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Benefitfocus Platform, customers.
Benefitfocus Overview
Ownership: - BNFT:NasdaqGM
Number of Employees: 1200
Functional Markets: HCM, PaaS,
Key Verticals: Aerospace and Defense, Automotive, Banking and Financial Services, Communication, Construction, Real Estate, Consumer Packaged Goods, Distribution, K562, Higher Education, Federal Government, State and Local Government, Public Safety, Healthcare, Life Insurance, P&C Insurance, Specialty Insurance, Leisure and Recreation, Hospitality, Life Sciences, Manufacturing, Media, Faith-Based Nonprofit, Youth and Elderly Care, Special Cause Nonprofit, Oil and Gas, Chemicals, Professional Services, Retail, Transportation, Utilities,
Benefitfocus Key Enterprise and Cloud Applications
Benefitfocus Platform,
Benefitfocus Revenues, $M:
| Type/Year | 2020 | 2021 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Benefitfocus Revenue Breakdown By Type, $M:
| Type | License | Prof. Services | Hardware | Support & Maintenance | SaaS | PaaS | IaaS | Other (Non Enterprise Application Revenues) | Total |
|---|---|---|---|---|---|---|---|---|---|
| % of Total Revenues | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | 100% |
| Revenues, $M | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe |
Benefitfocus Enterprise Applications Revenues By Functional Markets, $M:
Benefitfocus Enterprise Applications Revenues By Verticals, $M:
Benefitfocus Revenues By Region, $M
| Region | % of Total Revenues | 2021 Total Revenues, $M | 2021 Enterprise Applications Revenues, $M | 2021 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
Benefitfocus Direct vs Indirect sales
| Region | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
Benefitfocus Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified Benefitfocus Customers
No. of Benefitfocus Customers: 1024
No. of Benefitfocus Enterprise Applications Customers: 1024
No. of Benefitfocus Cloud Customers: 1024
No. of Benefitfocus Cloud Subscribers: 25000000
As of December 2018, Benefitfocus served 1,024 large employer customers, an increase from 141 in 2010, and 57 carrier customers, an increase from 29 in 2010.
Among its customers are Sloan, PGT Industries, Concur, Merced County, Ubisoft, StoneMor Partners L.P., Biaggi’s Ristorante Italiano, Midwest Health, Charming Charlie, Chenega Corporation, Anschutz Entertainment Group, Neenah Enterprises, Premera Blue Cross, Aetna, BlueCross BlueShield of South Carolina, BlueChoice HealthPlan, Boeing Employees' Credit Union, AMETEK, Chick-Fil-A, The San Francisco 49ers, Midwest Health and The University of Alabama Health Services Foundation, Prudential Financial, Under Armour, Dannon, Brooks Brothers, and others.
Benefitfocus Market Opportunities, M&A and Geo Expansions
In June 2020 Benefitfocus has closed the previously announced $80 million preferred stock investment from BuildGroup LLC. BuildGroup is an operator-led, permanent capital investment company for enhanced software-as-a-service (SaaS) business models.
In conjunction with the closing, the Benefitfocus Board appointed Lanham Napier as its lead independent director. Mr. Napier has served as a company director since 2014. He is Co-Founder and CEO of BuildGroup and was previously the CEO of Rackspace, which he helped grow from a startup to $1.5 billion in revenue and a global leader in the managed hosting industry. During this growth period, Mr. Napier was recognized by Forbes as one of America’s Most Powerful CEOs 40 and Under and was named one of the Top 100 Most Influential Executives by CRN.
The company intends to use the proceeds from the investment to accelerate ongoing initiatives, including the potential reduction of debt, potential acquisitions to extend the company’s market or technology leadership, and other general corporate purposes.
In 2017, Benefitfocus strengthened its platform with additions of enhanced user experience, Data Dashboard as well as Business Intelligence, which provides employers, insurance carriers, brokers and consultants with a reporting framework built on the Benefitfocus Data Cloud.
Benefitfocus Risks and Challenges
Benefitfocus's growth depends in part on the success of the strategic relationships with third parties, including brokers.
Benefitfocus Ecosystem, Partners, Resellers and SI
Itron has more than 200 million connected devices across 8,000 customers in more than 100 countries.
In June 2020, Itron unveiled the Itron Engage Sales Channel Partner Program. With this program, new and existing partners will have access to tools, training, and support for Itron’s solutions, which will equip them to extend the reach of Itron’s technology to the markets they serve around the globe. The program is available now for partners in North America and will roll out to Latin America (LAM), Europe, the Middle East, and Africa (EMEA) and the Asia Pacific (APAC) over the next 12 months.
Itron uses a combination of direct and indirect sales channels in its operating segments. A direct sales force is utilized for large electric, natural gas, and water utilities, with which they have long-established relationships. For smaller utilities, typically use an indirect sales force that consists of distributors, sales representatives, partners, and meter manufacturer representatives.
In January 2017, Itron partnered with Wasion Group, a leading energy measurement instrument, system, and service supplier in China, to expand Itron's OpenWay Riva ecosystem. The companies developed and delivered OpenWay Riva-enabled Wasion electricity meters to expand customer choice and capabilities in markets throughout the world.
The expanded ecosystem, which will initially focus on the Austrian market, includes Kapsch BusinessCom and Kapsch Smart Energy, Itron’s integration partner in Austria, and technology and solution suppliers Schrack Technik Energie in cooperation with EMH Metering, Kamstrup and Wasion Group Ltd.
Benefitfocus Cloud Infrastructure Insights
Subscribe to read more about:
- Benefitfocus Public Cloud and Infrastructure (IaaS)
- Benefitfocus Platform (PaaS)
- Benefitfocus Application Delivery
- Benefitfocus Private Cloud and Data Centers
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
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