Blackbaud Among Cloud Top 500

65 Fairchild Street

Charleston, SC, 29492, USA

1 843-216-6200


Blackbaud Strengths, Domain Expertise, and Key Differentiators

Serving the nonprofit and education sectors for 30 years, Blackbaud specializes in fundraising software, online fundraising software, event fundraising software, eMarketing, social media, advocacy, constituent relationship management (CRM), analytics, financial management and industry-specific solutions for ticketing and school management.


Following a series of acquisitions, Blackbaud has assembled a comprehensive product portfolio for nonprofits of all sizes. Its flagship product The Raiser's Edge has been deployed at more than 14,000 nonprofit organizations making it the de facto standard for some of the biggest charities to automate their constituent relationship management (CRM) and fundraising activities.


For the Cloud, it offers eTapestry, a software-as-a-service (SaaS) donor management and fundraising solution for smaller nonprofits; Luminate Online, which provides tools to build online fundraising campaigns as part of an organization's existing Website or as a stand-alone fundraising site; Blackbaud NetCommunity, an Internet marketing and communications tool to build interactive Websites and manage email marketing campaigns; Sphere eMarketing, a SaaS app that manages e-marketing, communications, programs, services, and online fundraising; and Everyday Hero, an event-driven Web-based fundraising solution.

Blackbaud Recent Developments

In July 2018 Blackbaud has released its Cloud Solution for Faith Communities with the introduction of Blackbaud Church Management.


Churches and other houses of worship are among Blackbaud’s 35,000 clients but the new Blackbaud Church Management offers the ability to: Track gifts and tithing, assimilate new members; Directly communicate with congregations via multi-channel communication; Enable members to make online and mobile contributions; Manage small groups and volunteers; Implement secure child check-in; Conduct background checks; Provide bulk tax statements; and, Manage facilities.


Churches can add other capabilities from the new Cloud Solution for Faith Communities through one integrated experience, powered by Blackbaud SKY, the platform for solution good cloud innovation The Cloud Solution for Faith Communities includes church, management, fundraising and relationship management, financial management, marketing, and analytics.


In June 2017, Blackbaud acquired United Kingdom-based online fundraising services provider JustGiving, whose online social giving platform has played a powerful role in the growth of peer-to-peer fundraising.

Blackbaud Mergers and Acquisitions (M&A) Activities

In May 2018, Blackbaud, acquired Reeher, the industry leader in fundraising performance management for higher education. Reeher drives fundraising effectiveness and increased impact by equipping individual fundraisers and their teams with the tools and insight they need to assess their performance, as well as benchmark it within their own institution and more broadly. Reeher's customized predictive models also help institutions analyze and score the giving behaviors and characteristics of their constituents to identify and target the highest-potential prospects.

Blackbaud Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Blackbaud applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Blackbaud and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Financial Edge NXT, Raiser’s Edge NXT customers.

Blackbaud Overview

Ownership: - BLKB : NasdaqGS

Number of Employees: 3353

Functional Markets: Customer Relationship Management, ERP Financial Management,

Key Verticals: Education, Government, Non Profit,

Blackbaud Key Enterprise and Cloud Applications

Financial Edge NXT, Raiser’s Edge NXT

Blackbaud Revenues, $M:

Type/Year20172018YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

Blackbaud Revenue Breakdown By Type, $M:

TypeLicenseServicesHardwareSupport & MaintenanceSaaS
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe

Blackbaud Revenues By Region, $M

Region% of Total Revenues2018 Total Revenues, $M2018 Enterprise Applications Revenues, $M2018 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

Blackbaud Direct vs Indirect sales

RegionDirect SalesIndirect SalesTotal
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

Blackbaud Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Blackbaud Customers

No. of Blackbaud Customers: 45000

No. of Blackbaud Enterprise Applications Customers: 45000

No. of Blackbaud Cloud Customers: 45000

No. of Blackbaud Cloud Subscribers: 1000000

Blackbaud has secured about 35,000 nonprofit customers in over 60 countries that support higher education, healthcare, human services, arts and culture, faith, the environment, independent K-12 education, animal welfare, and other charitable causes.


Blackbaud added about 1,000 customers including 450 that it picked up from its March acquisition of MyCharity, an Irish online fundraising company that has been used by more than 14,000 individual fundraisers.


Among Blackbaud customers are National Fallen Firefighters Foundation, YIVO, Active Minds, Energy Outreach Colorado, Life Rolls On, Prostate Cancer Foundation, AID Atlanta, Plan Canada, YWCA of Calgary, Boy Scouts of America, The Newseum, Spectrum Health, Dragonfly Forest, Inc., and many others.

Blackbaud Market Opportunities, M&A and Geo Expansions

In April 2018, Blackbaud, Inc. released its next-generation cloud offering for grantmaking. Blackbaud Grantmaking, the company's newest and most comprehensive grants management solution, evolves the experience previously available with its original grantmaking solution, GIFTS Online to take full advantage of the rapid innovation, modern user experience, and enhanced capabilities made possible by its modern, open cloud platform, Blackbaud SKY.

Blackbaud Risks and Challenges

Despite its outsized presence in the nonprofit vertical, Blackbaud estimates that it has barely scratched the surface. The vertical is made up of millions of nonprofit organizations around the world with as much as $1 trillion of fees that they generate for services they provide. With the acquisition of MyCharity in Ireland, Blackbaud expects considerable growth in the EMEA region.

Blackbaud Ecosystem, Partners, Resellers and SI

The majority of its software and related services are sold through its direct sales force.
Among its partners are ACME Technologies, ACS Technologies, ActionSprout, ADP, ADVIZOR Solutions, Almabase, Aluminati, Amazon Web Services, AppZocial, Apsona, AvidExchange, bfRed, and many others.

Blackbaud Cloud Infrastructure Insights

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  • Blackbaud Public Cloud and Infrastructure (IaaS)
  • Blackbaud Platform (PaaS)
  • Blackbaud Application Delivery
  • Blackbaud Private Cloud and Data Centers

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: Us

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