Bottomline Technologies Among Apps Top 500

325 Corporate Drive

Portsmouth, NH, 3801, United States

1 603-436-0700


Bottomline Technologies Strengths, Domain Expertise, and Key Differentiators

Bottomline Technologies offers cloud-based payment, invoice and banking solutions to corporations, and financial institutions. Its solutions are used to streamline, automate and manage processes and transactions involving global payments, invoice receipt, and approval, collections, treasury and cash management, risk mitigation, document management, reporting and document archive.

A growing portion of its offerings is being sold as SaaS-based solutions and paid for on a subscription and transaction basis. Its corporate customers rely on its solutions to automate their payment and accounts payable processes and to streamline and manage the production and retention of electronic documents.

It offers legal spend management solutions that automate receipt and review of legal invoices for insurance companies and other large corporate consumers of outside legal services. It also offers solutions that banks use to provide cash management and treasury capabilities to their business customers. Its document automation solutions are used by organizations to automate paper-intensive processes for the generation of transactional and supply chain documents.

Bottomline Technologies Recent Developments

In August 2020, Bottomline launched Pay Direct. This new Open Banking payment initiation service gives companies a more efficient and cost-effective way to receive online payment from customers

In March 2018, Bottomline Technologies released a new set of application programming interfaces (APIs) to enable easy, secure connectivity for banks, corporate clients, and other third parties to the company's Paymode-X platform. The enhanced set of APIs will enable flexible, frictionless access to the Paymode-X member network and all of its integrated B2B payment processing capabilities including card, ACH, check and wire payments.

Bottomline Technologies Mergers and Acquisitions (M&A) Activities

Bottomline Technologies, a provider of cloud-based payment, invoice and digital banking solutions has acquired Andera, a provider of innovative customer acquisition solutions. Andera has helped it's over 500 bank and credit union customers process more than 4.5 million new account applications online.

Bottomline Technologies Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Bottomline Technologies applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Bottomline Technologies and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Bottomline PT-X, customers.

Bottomline Technologies Key Enterprise and Cloud Applications

Bottomline PT-X,

Bottomline Technologies Revenues, $M:

Type/Year 2020 2021 YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

Bottomline Technologies Revenue Breakdown By Type, $M:

Type License Prof. Services Hardware Support & Maintenance SaaS PaaS IaaS Other (Non Enterprise Application Revenues) Total
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe 100%
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe

Bottomline Technologies Revenues By Region, $M

Region % of Total Revenues 2021 Total Revenues, $M 2021 Enterprise Applications Revenues, $M 2021 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

Bottomline Technologies Direct vs Indirect sales

Region Direct Sales Indirect Sales Total
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

Bottomline Technologies Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Bottomline Technologies Customers

No. of Bottomline Technologies Customers: 600000

No. of Bottomline Technologies Enterprise Applications Customers: 600000

No. of Bottomline Technologies Cloud Customers: x

No. of Bottomline Technologies Cloud Subscribers: x

Over 600,000 corporations, financial institutions, and banks benefit from Bottomline solutions. Bottomline supports more than 600,000 customers, including 3,000 that access the vendor's payment and invoice automation capabilities through subscription-based services. Bottomline customers include 1200 banks, 13 of the top 25 insurance companies, 400 commercial and business banks, and over 1500 healthcare organizations.

Some of the world's leading organizations such as Bank of America Merrill Lynch, Berkley Risk Administrators, British Telecommunications plc., Capital One, Cedars-Sinai, CIBC, Cigna Corporation, Citizens Bank, Cleveland Clinic, Deutsche Bank, Franklin Templeton Investments, Fidelity Investments, HCA Healthcare, HSBC, Johnson Controls, Inc., JPMorgan Chase, Lloyds Bank, Metro Bank, Regions Financial Corporation, Santander Bank, Starling Bank, State Farm Insurance, Tesco Stores Ltd., The Hartford, Vodafone and Zurich American Insurance Company are Bottomline Technologies customers.

Bottomline Technologies Market Opportunities, M&A and Geo Expansions

In October 2021, Bottomline today announced the latest API-based payments tracking service for banks worldwide, integrating SWIFTgpi data. The GPI data is captured on behalf of Bottomline clients and is integrated into their payments workflow, which simplifies and unifies the API access points. In launching this service, Bottomline joins SWIFT’s new Platform Partnership Programme in which third-party providers can offer the benefits of API connectivity to SWIFT to their banking customers.

In August 2021, Bottomline launches Real-time Watchlist Screening delivered by lightweight API implementation through Bottomline’s SaaS technology. Bottomline’s payments expertise, shaped across multiple junctions of the payment lifecycle, helped engineer a sanctions solution that can reduce false positives dramatically, offers faster go-live, and is less costly than many alternatives. The first North American financial institution and the first multinational corporate customers are implementing Watchlist Screening.

In June 2019, Bottomline Technologies completed the acquisition of BankSight. BankSight is a technology company that develops and markets software-as-a-service-based customer engagement and growth platforms for banks and credit unions.

Later in 2019, Bottomline acquired Experian Payments Gateway.

Bottomline’s intelligent 360 financial document automation solutions for Microsoft Dynamics 365 can bring full-spectrum benefits across the organisations’ documents of value. That includes strengthening relationships with customers and suppliers, gaining an understanding of cash position, improving cash management and lowering the cost of doing business by securely and efficiently powering mission-critical business transactional documents.

Bottomline Technologies Risks and Challenges

Similar to other banking software providers, Bottomline is still struggling to sustain itself in a rapidly consolidating banking vertical where the number of US banks has been declining over the past 15 years. Additionally, migrating existing customers from on-premise, perpetual licenses to Bottomline's Cloud-based systems remains a work in progress.

Bottomline Technologies Ecosystem, Partners, Resellers and SI

Bottomline markets and sells its products directly through its sales force and indirectly through a variety of channel partners and reseller relationships.

Its resellers are, All Star Software Systems, Agility Business Solutions, Atlantic Technologies, AX Consultants, Azur Group, Basys, Blue Horseshoe, Caribbean Technical Services, CenterField Software, Cole Systems, Consysta, ePartners, Evergreen Data Systems, Full Speed Systems Group, Green Beacon Solutions, Host Access Solutions, Information and Computing Services, IRISCO du Québec, Jigsaw Services, Junction Solutions, Litco Systems, Khety Software, Konica Business Technologies, M2, mcaConnect, Minerva, PCF Print Management Limited, Pyxis Consulting Group, Rosetta Technologies Corporation, S&I Business Applications, Sikich, Solugenix Corporation, SYSteam Applications AB, TeamCain, Tectura, Twofold, United ERP, Xerox Connection, AMX International, Dynamic Systems Solutions, Greenlight BTS, Ideaca, Intelligent Output Solutions, Maximum Computer Systems, Network Integration Services, Soltre Technology, VoluForms, WhiteLight Group and others.

It has strategic partnerships with Wipro Technologies, Oracle, IBM, Microsoft, SAP, Cognizant, Bank of America, Business Objects, McKesson, Infor Extensity, InsureWorx, Fujitsu's Glovia, Access, Activant Eclipse, Automatic Data Processing, Epicor Software, Infor, Reynolds and Reynolds, SunGard Public Sector and others.

Bottomline Technologies Cloud Infrastructure Insights

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Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

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