Clio Strengths, Domain Expertise, and Key Differentiators
Clio’s SaaS-based practice management tools are suited for solicitors, barristers, and legal professionals that want to improve efficiencies within their practice and to improve external collaboration.
Clio Recent Developments
In October 2021, Clio launched the new Clio Payments platform, a foundational payments technology built for the legal industry's most advanced legal tech solution. Clio Payments enables lawyers to facilitate client-centered payment options, easing the billing and collections process while offering secure and compliant online payment choices for their clients.
In January 2019 Clio released Clio Grow, the company’s new client intake and legal customer relationship management (CRM) software. Together with Clio Manage, Clio’s existing practice management software, the two products form the Clio Suite, the legal industry’s most comprehensive end-to-end software solution focused on enhancing the client experience—which will shape the roadmap for development in the coming year. Based on Clio's ongoing research into the most pressing challenges faced by law firms today, it was clear that lawyers needed a solution to manage the entire client journey.
Clio acquired Lexicata in late 2018, which laid the foundation for Clio Grow and an end-to-end suite experience.
Clio Grow offers legal professionals a new way to organize, nurture, and acquire new clients from one convenient platform. By automating the intake process, legal professionals can deliver more personalized and efficient client experiences—while using advanced data reporting to determine their firm’s most valuable sources for new business.
In October 2017, Clio introduced the new Clio experience. Clio’s reinvention features over 220+ enhancements and incorporates nine years of customer feedback to further advance the leading practice management platform. One of its key focuses is Clio’s Campaign Tracker for law firms to track and convert leads while getting a better handle on new revenue opportunities, marketing initiative expenses as well as campaign ROI.
Clio Mergers and Acquisitions (M&A) Activities
In September 2021, Clio acquired Lawyaw, a San Francisco-based company developing innovative digital workflows for legal documents. As part of the acquisition, Lawyaw’s team, along with Tucker Cottingham, CEO, and Co-founder of Lawyaw, will join Clio to continue their work connecting and streamlining information gathering, automated document generation, and e-signatures for legal professionals.
Clio Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Clio applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Clio and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Clio Suite, Clio Manage, Clio Grow, Clio Payments, customers.
Ownership: - x
Number of Employees: 700
Key Verticals: Professional Services,
Clio Key Enterprise and Cloud Applications
Clio Suite, Clio Manage, Clio Grow, Clio Payments,
Clio Revenues, $M:
|Type/Year||2019||2020||YoY Growth, %|
|Total Revenues, $M||Subscribe||Subscribe||Subscribe|
|Enterprise Applications Revenues, $M||Subscribe||Subscribe||Subscribe|
|Cloud Applications Revenues, $M||Subscribe||Subscribe||Subscribe|
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Clio Revenue Breakdown By Type, $M:
|Type||License||Prof. Services||Hardware||Support & Maintenance||SaaS||PaaS||IaaS||Other (Non Enterprise Application Revenues)||Total|
|% of Total Revenues||Subscribe||Subscribe||Subscribe||Subscribe||Subscribe||Subscribe||Subscribe||Subscribe||100%|
Clio Enterprise Applications Revenues By Functional Markets, $M:
Clio Enterprise Applications Revenues By Verticals, $M:
Clio Revenues By Region, $M
|Region||% of Total Revenues||2020 Total Revenues, $M||2020 Enterprise Applications Revenues, $M||2020 Cloud Applications Revenues, $M|
Clio Direct vs Indirect sales
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Clio Customers - Breakdown by Geo, Size, Vertical and Product
No. of Clio Customers: 150000
No. of Clio Enterprise Applications Customers: 150000
No. of Clio Cloud Customers: 150000
No. of Clio Cloud Subscribers: x
Clio has more than 150,000 customers in around 100 countries. Among the Clio, customers are Kel LLC, New York State Bar Association, Warnken LLC, Sipser, Weinstock, Harper and Dorn LLP, The Law Offices of Gonzales Gonzales and Gonzales, Utah Family Law, and many others.
Clio Market Opportunities, M&A and Geo Expansions
In November 2021, Clio unveiled a significant expansion to its executive leadership team, including a new Chief Operating Officer, Chief People Officer, Chief Technology Officer, and Chief Marketing Officer. This new structure will see the C-suite double in size and bring on new leaders from high growth stage and public companies, while also further leveraging the tenure and deep experience of existing engineering and marketing leads.
In April 2021, Clio announced a new valuation of US$1.6B after raising US$110M in its Series E. The funding round was led by funds and accounts advised by T. Rowe Price Associates and also included OMERS Growth Equity. This investment signals a historic moment in the growth of legal technology, with Clio becoming the first legal practice management unicorn globally.
In October 2018, Clio acquired Lexicata, legal client intake, and client relationship management (CRM) solution. Clio’s acquisition of Lexicata is a defining moment for the legal industry. As long-time integration partners, with more than half of Lexicata’s existing customer base already using Clio, the two companies have already been working together to meet the different needs of law firms.
Clio Risks and Challenges
Clio’s attempts to disrupt the legal practice management applications market with Cloud-only products are going to be tested by escalating Cloud push by deep-pocketed incumbents such as Thomson Elite. A price war could ensue.
Clio Ecosystem, Partners, Resellers and SI
In February 2021, Cli partnered with the Black Professionals in Tech Network (BPTN), an organization advancing opportunities for Black technical and business professionals in order to bridge the tech industry’s talent gap. Together, Clio and BPTN will engage in an ongoing process of learning, discussion, and support, with a mutual commitment to fostering a more diverse, inclusive, and equitable future in North American tech.
In 2019, Clio partnered with Scrive. Law firms and legal departments can initiate e-signing workflows directly from the Clio platform while taking advantage of all the Scrive e-signing and digital identity features.
In March 2018, Clio announced the addition of 20 new app integrations, extending the ecosystem 150,000 legal professionals have come to rely on.
Clio Cloud Infrastructure Insights
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- Clio Public Cloud and Infrastructure (IaaS)
- Clio Platform (PaaS)
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- Clio Private Cloud and Data Centers
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
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