ECi Software Solutions Among Cloud Top 500

4400 Alliance Gateway Freeway, Suite 154

Fort Worth, TX, 76177, USA

1 817-662-3726


ECi Software Solutions Strengths, Domain Expertise, and Key Differentiators

The ECi Software Solutions family of companies provides business and e-commerce solutions, offering on-premise and cloud-based technologies. For over 30 years, ECi’s companies have served the manufacturing, office equipment, office supplies, contract office furniture, lumber and building materials, hardware and janitorial/sanitation sectors.

Its ERP business systems help companies manage everything from order entry to warehouse and delivery operations to invoicing with completely integrated core applications like POS, inventory, purchasing, and accounting. Its Web storefronts are fully integrated with its back office business systems, linking Internet sales with the rest of the business operations for maximum efficiency. ECi also offers Delivery Management software to manage and optimize delivery routes or capture electronic signatures for delivery confirmation and Mobile Sales Tools for salespeople to become more productive.

In March 2019, ECi Software launched MobileTech software, a new native mobile app for e-automate software users. The app will streamline the process of managing service calls by providing service technicians with real-time, remote access to customer data and enabling them to create, view and address service calls from any location.

In February 2019, ECi Software added a new cloud-based analytics and data visualization interface to its MarkSystems ERP for residential builders and developers. With this new capability, MarkSystems users will have access to real-time insights into operational data that will drive next-level efficiencies and enable them to grow their businesses faster than ever before.

Furthermore, in April 2018, Macola Software, an ECi Software Solutions company released Macola 10.7, the latest version of its leading Enterprise Resource Planning (ERP) and business management software. Macola 10.7 revolutionizes the way customers extend and customize their ERP investment, expands the Macola ecosystem with new 3rd party APIs, and doubles down on user experience.

ECi Software Solutions Recent Developments

In June 2019, ECi Software released upgraded versions of its LBMH division software products: Spruce, an end-to-end management software for the lumber and building materials industry, and RockSolid MAX, a cloud-based POS software for independent hardware stores, home centers and convenience lumberyards. These updates include significant new industry specific features that provide opportunity for hardware stores and LBM businesses to run more efficient operations.

ECi Software Solutions Mergers and Acquisitions (M&A) Activities

In July 2019, ECi Software acquired Pacsoft, a provider of inventory management and point of sale software solutions for hardware retail and trade businesses worldwide and with a significant presence in the Australian, New Zealand, and Pacific Islands markets.

ECi Software Solutions Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying ECi Software Solutions applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of ECi Software Solutions and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified DDMS, customers.

ECi Software Solutions Key Enterprise and Cloud Applications


ECi Software Solutions Revenues, $M:

Type/Year20182019YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

ECi Software Solutions Revenue Breakdown By Type, $M:

TypeLicenseServicesHardwareSupport & MaintenanceSaaS
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe

ECi Software Solutions Revenues By Region, $M

Region% of Total Revenues2019 Total Revenues, $M2019 Enterprise Applications Revenues, $M2019 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

ECi Software Solutions Direct vs Indirect sales

RegionDirect SalesIndirect SalesTotal
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

ECi Software Solutions Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified ECi Software Solutions Customers

No. of ECi Software Solutions Customers: 8000

No. of ECi Software Solutions Enterprise Applications Customers: 8000

No. of ECi Software Solutions Cloud Customers: x

No. of ECi Software Solutions Cloud Subscribers: x

ECi has over 8,000 customers across the world including: Arkansas Valley Lumber, Bartlett Enterprises, Best Electric and Hardware Co., Henson Lumber, Myers Lumber, 1Stop Business Supplies, Bailey Office Equipment, Benton-Thomas Office Products, Buffalo Business Products, Fischers, Inc., Jackson Data, Mister Paper, Tri-State Office Products, Artlite Office Supply, Brown&Saenger, FM Resources, L;M Office Furniture, Newtown Office Supply, Rosa's Office Plus, Sun Office Products, Union Office, Village Office Supply, Artlite Office Supply, The Phillips Group and many others.

ECi Software Solutions Market Opportunities, M&A and Geo Expansions

In October 2018, ECi Software Solutions acquired Office Document Consulting Inc. (ODC), a provider of sales automation software for the office equipment, managed print and IT channels. Furthermore, in September 2018, ECi Software Solutions acquired Vineyardsoft Corporation, a leader in Business Activity Monitoring (BAM) software. Vineyardsoft’s flagship solution, KnowledgeSync, is one of the most widely used alerts and workflow solutions on the market today, providing unparalleled insight into critical business events in real-time.

Later in December, 2018 ECi Software Solutions acquired Lasso Data Systems, a provider of cloud-based CRM software for new home marketing and sales. Lasso’s product suite includes a feature-rich CRM solution built exclusively for the homebuilding industry, including lead management, automated engagement and follow-up processes, email marketing and comprehensive reporting capabilities.

The same month ECi Software acquired Print Audit, one of the most comprehensive providers of device and print management solutions worldwide. Print Audit’s product suite includes tools for managed print services (MPS), device data collection and document management for both dealers and users.

ECi Software Solutions Risks and Challenges

ECi’s sale to PE fund could usher in changes to its direction and go-to-market strategy, which continues to revolve around its onpremise applications. Recent acquisitions suggested that it's following the moves of vendors like Constellation Software to consolidate its presence in key verticals.

In 2018, ECi Software Solutions appointed Sarah Hagan as Chief Financial Officer, Leslie Bodnar as Chief Marketing Officer and Sam Miller as Chief Revenue Officer in 2017.

ECi Software Solutions Ecosystem, Partners, Resellers and SI

It has strategic partnerships with 3M, Avery Dennison, CCH, Image Star,, Educators Resource, ACCO Brands, Net1 Payment Solutions, NOPA, Objectif Lune, S.P. Richards Co., Supplies Network, The TriMega Purchasing Association, Trodat, United Stationers, 20 20 Technologies, Acteon, and 50 other companies.

ECi Software Solutions Cloud Infrastructure Insights

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  • ECi Software Solutions Public Cloud and Infrastructure (IaaS)
  • ECi Software Solutions Platform (PaaS)
  • ECi Software Solutions Application Delivery
  • ECi Software Solutions Private Cloud and Data Centers

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: Us

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