Esker Strengths, Domain Expertise, and Key Differentiators
Despite the particularly difficult health and economic environment, Esker registered its best annual performance in its history, with a yearly growth of 9% to $128 million (+8% at constant structure and exchange rates). This performance was largely driven by the increasing success of cloud-based document process automation solutions and services which represented nearly $117 million in 2020 (93% of total revenue), up 11% from 2019.
Esker on Demand is a cloud-based document process and information exchange service that enables companies to automate the processing and exchange of critical business documents. Esker on Demand supports basic compliance requirements (e.g., Sarbanes-Oxley, SSAE 16 and ISAE 3402, etc.) and improves information management, offering tremendous value to customers seeking data confidentiality, accessibility, and control.
Esker Fax for SAP enables companies to fax while fully integrated with SAP applications. Esker offers an SAP connector that allows documents to be sent and received directly from and into SAP. Documents can be routed to users or directly to SAP application modules (and archived for later use). The SAP interface also manages status notifications that are sent back to the SAP system.
Esker Recent Developments
In October 2021, Esker Launched Esker Pay, a comprehensive set of payment capabilities. Fully integrated with Esker’s Procure-to-Pay and Order-to-Cash solution suites, Esker Pay helps businesses better manage cash flow by eliminating manual, complex, and inefficient processes for both accounts receivable (AR) and accounts payable (AP). Esker Pay’s end-to-end payment automation reinforces sturdy supply chains by providing early payment discounts and supply chain financing options, while also addressing fraud prevention, late fees, and negatively impacted cash flow concerns.
In June 2020, Esker introduced two new solutions to the market - the Credit Management solution and the New Supplier Management solution. Credit Management Solution enables businesses worldwide to manage and optimize their credit-to-cash process. As a natural extension of Esker’s Accounts Receivable solution within Esker’s Order-to-Cash platform, Credit Management enriches Esker’s offer to help businesses secure the credit approval process, manage risks and make the credit management process smarter. Another innovation in Esker's suite is the New Supplier Management Solution. This new solution takes a full lifecycle approach to help businesses manage supplier information and automate processes across the supply chain. The solution completes and strengthens Esker’s P2P suite and promotes business continuity with its agile, cloud-based infrastructure, which has proven more critical than ever given recent events. This flexible infrastructure helps organizations maintain their operations while protecting employees, serving customers, and interacting with suppliers. Offering a 360-degree view of supplier information, the solution helps businesses effectively manage compliance, minimize risk, gain full process visibility, and reduce their P2P staff workload.
In October 2018, Esker launched PunchOut catalog feature for its Purchase-to-Pay (P2P) automation solution. Esker’s new functionality enables users to “punch out” from their procurement application to select online catalogs so that they can order anything online without leaving Esker’s P2P solution. As a result, users save time while purchasing at contract-negotiated prices.
In 2018, Esker unveiled the addition of mobile ordering functionality to its Esker Anywhere mobile application. Esker Anywhere provides on-the-road accessibility for sales representatives, placing orders directly on behalf of their customers, and customers themselves, and is available on both Apple and Android devices. Originally launched to enhance the purchase-to-pay (P2P) cycle, the app now supports the sales order process. The new features enable mobile users to retrieve items directly from the product catalog, or to scan a barcode and automatically populate the product and lot number—saving time and increasing the accuracy of orders. Subsequent scans of the same barcode increase the quantity of the order. From there, the order can be completed through the app. Different order types can be placed, including replenishment orders, sample no-charge orders and standard orders.
Esker Mergers and Acquisitions (M&A) Activities
In October 2018, Esker acquired e-integration GmbH, the Düsseldorf, Germany-based electronic data interchange (EDI) service provider.
Esker Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Esker applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Esker and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Esker on Demand, Esker Pay customers.
Ownership: - ALESK (EPA)
Number of Employees: 765
Key Verticals: Aerospace and Defense, Automotive, Banking and Financial Services, Communications, Construction and Real Estate, Consumer Packaged Goods, Distribution, Education, Government, Healthcare, Insurance, Leisure and Hospitality, Life Sciences, Manufacturing, Media, Non Profit, Oil, Gas and Chemicals, Professional Services, Retail, Transportation, Utilites,
Esker Key Enterprise and Cloud Applications
Esker on Demand, Esker Pay
Esker Revenues, $M:
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* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Esker Revenue Breakdown By Type, $M:
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Esker Enterprise Applications Revenues By Functional Markets, $M:
Esker Enterprise Applications Revenues By Verticals, $M:
Esker Revenues By Region, $M
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Esker Direct vs Indirect sales
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Esker Customers - Breakdown by Geo, Size, Vertical and Product
No. of Esker Customers: 11000
No. of Esker Enterprise Applications Customers: 6000
No. of Esker Cloud Customers: 6000
No. of Esker Cloud Subscribers: 600000
Esker has a total od 11,000 customers, it's platform is used by more than 6,000 companies and 600,000+ SaaS users worldwide, Esker’s solutions incorporate artificial intelligence (AI) technology to drive increased productivity, enhanced visibility, reduced fraud risk, and improved collaboration with customers, suppliers and internally.
Among its customers are Microsoft, Systagenix, Brady Corporation, Custom Products Corporation, DaVita, Moen Inc, Molex Inc, BioMérieux Inc, Terumo Medical Corporation, Ball Horticultural, Albemarle Corporation, WSI Corporation, Maxim Integrated, Symphony, Parts Town, Orora, Farmland, BagMakers, Malaysia Airlines, GECITech, Esterline, LaFourchette, MSA, Samsung, West Pharmaceutical Services, Media Co., Boston University, GE Healthcare, SanLucar, Medical Advantage Group, EMI, Financial DataCorp, Pathagility, EDF Trading Limited, Herbalife Nutrition, Edward Don & Company, Hatco, Unival Toshiba, Salti, Grouppe Kel and many other.
Esker Market Opportunities, M&A and Geo Expansions
In the years ahead, all organic growth will be driven by the cloud platform. The absence of the required initial investment combined with the operating comfort makes cloud solutions very popular with customers. Esker intends to occupy a prime position in the automation of administrative and financial processes by leveraging its experience as a pioneer and its important installed base. To achieve this, the company needs to develop its offering by automating increasingly complex and value-added processes (O2C and P2P) while at the same time integrating artificial intelligence technologies. Over the long term, Esker will start combining certain data (indicators, customers, suppliers) and services (financing, joint purchasing) between all customers to enhance the performances and resilience of all its customers.
In September 2018, Esker opened a new subsidiary in Hong Kong, further strengthening the company’s international development strategy.
Esker is one of the few mid-sized French companies that has achieved international success — generating 61 percent of its sales outside of France and featuring 13 subsidiaries worldwide with more than 20 employee nationalities.
Esker Risks and Challenges
The market in which the Esker Group is located is characterized by rapid technological changes. This means that in order to meet demand and maintain its market position, Esker Group needs to regularly launch new products (modules and software) responding to these new criteria. Software development is a long and complex process requiring significant investments in research and development. Developing at a slower pace than its competitors can have a grave impact on the company’s competitive position in its market.
The reason behind the shortfall in continental Europe is that customers – especially among small and midsized companies - simply refuse to pay if they don’t receive a paper invoice. Also, many European companies are slow to migrate to electronic invoicing because of local legal challenges caused by concerns over possible fraud regarding VAT, making electronic invoicing less straightforward without the use of a solution like Esker. Appealing to the cost-cutting habit of European companies as well as risk-mitigating nature of a paperless environment (paper invoices are easily outdated), Esker stands a good chance of being the change agent to win over the traditionalists in Europe.
Esker Ecosystem, Partners, Resellers and SI
In August 2021, Esker’s Accounts Payable Automation and Order Management Automation Solutions became available on SAP® Store.
In the 2019-2020 period, Esker grew his eco-system network with a substantial amount of new partners. Among them, you can find oAppsNet, Sword Group, Palmer Holland, Fuji Xerox, Cegid, B/2BNOW.
In June 2019, Esker partnered with KPMG in the Netherlands, part of the global network of professional services firms offering leading audit, tax and advisory services. This alliance will enable Esker to further develop its presence in the Netherlands and internationally, and will allow KPMG Netherlands to expand its digital process automation offering. As part of the reseller partnership, KPMG Netherlands will market Esker’s cloud-based Accounts Payable solution as part of its RPA and Finance Transformation offering.
In September 2018, Esker partnered with Rimilia, a provider of intelligent finance automated solutions that enable organizations to control their cash flow and cash collection in real-time. The mutually beneficial relationship will provide current and prospective Esker customers with a cash application automation solution; support Rimilia’s expansion globally through a reseller agreement; and enhance the customer experience by leveraging artificial intelligence (AI) and machine learning technology built into Esker’s and Rimilia’s solutions.
Founded in 1985 with world headquarters in France, over the past two decades Esker has become a worldwide leader in document process automation with offices in North America, Europe, Australia and Asia, and partners in more than 80 countries. Esker sells direct through subsidiaries in the U.S., Canada, Latin America, U.K., Germany, Belgium, Spain, Italy, Australia, Singapore, and Malaysia. Esker also has distributors in over 50 countries.
Esker Cloud Infrastructure Insights
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Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
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