Experian Strengths, Domain Expertise, and Key Differentiators
Experian Health specializes in revenue cycle management applications as well as data and analytics offerings for health systems, hospitals, medical groups, and specialty organizations, helping them to optimize payment processes, reduce bad debt and make more informed business decisions.
Experian suite of patient access, claims, contract management and collections products as well as patient engagement, data and analytics provide healthcare organizations greater visibility into critical revenue cycle management processes and meets the industry's growing need for a single integrated source of financial data and analytics that can adapt to current and future payment models.
Experian Recent Developments
In May 2021, Experian has signed a partnership with Microsoft which will help organisations globally make more informed, intelligent decisions with their data and deliver better outcomes for their customers. The partnership will support more organisations looking to improve the quality of their data, allowing them to use it more effectively and turn it into actionable insight.
Organisations now have quick, efficient, and easy access to a range of Experian data solutions through Microsoft’s AppSource and Azure Marketplace - the online application stores that provide a tailored catalogue of certified, cloud-based business solutions.
In May 2020 Experian launched Sure Profile. With Sure Profile, Experian is putting “skin-in-the-game” by sharing fraud losses with the lender if the losses occur on assured profiles. Sure Profile validates consumer identities, detects profiles that have an increased risk for synthetic identity fraud, and helps cover losses resulting from synthetic identity fraud for assured profiles.
Experian Mergers and Acquisitions (M&A) Activities
In November 2020, Experian, the global information services company has completed the acquisition of Tapad – a provider in digital identity resolution for marketers that helps to connect brands to consumers, primarily in the United States. The acquisition will enhance Experian’s digital offerings for advertisers, agencies and publishers and particularly for Advanced Television, positioning Experian to take advantage of the expansion in the market for digital-data advertising. The acquisition enables Experian to help marketers create a more relevant experience for consumers while continuing to protect consumer privacy.
Experian Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Experian applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Experian and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Experian Cloud, customers.
Experian Overview
Ownership: - EXPN : LON
Number of Employees: 17800
Functional Markets: Analytics and BI, CRM, ERP Services and Operations, TRM, PaaS,
Key Verticals: Automotive, Banking and Financial Services, Communications, Construction and Real Estate, Consumer Packaged Goods, Distribution, Government, Healthcare, Media, Professional Services, Retail, Utilites,
Experian Key Enterprise and Cloud Applications
Experian Cloud,
Experian Revenues, $M:
| Type/Year | 2019 | 2020 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Experian Revenue Breakdown By Type, $M:
| Type | License | Prof. Services | Hardware | Support & Maintenance | SaaS | PaaS | IaaS | Other (Non Enterprise Application Revenues) | Total |
|---|---|---|---|---|---|---|---|---|---|
| % of Total Revenues | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | 100% |
| Revenues, $M | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe |
Experian Enterprise Applications Revenues By Functional Markets, $M:
Experian Enterprise Applications Revenues By Verticals, $M:
Experian Revenues By Region, $M
| Region | % of Total Revenues | 2020 Total Revenues, $M | 2020 Enterprise Applications Revenues, $M | 2020 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
Experian Direct vs Indirect sales
| Region | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
Experian Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified Experian Customers
No. of Experian Customers: 13200
No. of Experian Enterprise Applications Customers: 13200
No. of Experian Cloud Customers: 3000
No. of Experian Cloud Subscribers: 1 million
Experian Health works with more than 3,200 hospitals and 10,000 other healthcare organizations representing 500,000-plus providers — almost 60 percent of the market — to provide data-driven platforms to empower our clients to make smarter business decisions, boast a better bottom line and foster stronger patient relationships.
Among Experian Health customers are Sutter Health, NY Presbyterian, Colombia University, Thomas Jefferson University Hospitals, Sansum Clinic, Duke University Health System, UT Medical Group, Jefferson University Physicians, Rocky Mountain Cancer Centers, University of Toledo Physicians and others.
Experian Market Opportunities, M&A and Geo Expansions
Experian Health completed the $850 million acquisition of Passport Health. The acquisition added 2,500 hospitals, 9,000 health care providers, and more than 300 million annual health care transactions to Experian’s portfolio.
Experian Risks and Challenges
The combination of Experian Healthcare and Passport is highly synergistic, but it may take some time before the underlying technologies can be fully integrated to deliver seamless customer experience.
Experian Ecosystem, Partners, Resellers and SI
In January 2019, Experian Health partnered with Change Healthcare to provide an identity management solution to solve patient identification and duplication challenges. This solution will leverage Experian Health’s robust identity management capabilities, along with Change Healthcare’s Intelligent Healthcare NetworkTM connecting providers and payers, to accurately identify patients and match records within and across disparate healthcare organizations. Change Healthcare’s ecosystem has more than 700 channel partners.
Experian Cloud Infrastructure Insights
Subscribe to read more about:
- Experian Public Cloud and Infrastructure (IaaS)
- Experian Platform (PaaS)
- Experian Application Delivery
- Experian Private Cloud and Data Centers
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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