FreshBooks Among Cloud Top 500

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FreshBooks Strengths, Domain Expertise, and Key Differentiators

FreshBooks offers a subscription-based product that includes invoicing, accounts payable, expense tracking, time tracking, retainers, fixed asset depreciation, purchase orders, payroll integrations, double-entry accounting, and industry-standard business and management reporting. All financial data is stored in the cloud on a single unified ledger, allowing users to access the same set of books regardless of location on desktop and mobile. It offers a free API that enables customers and 3rd-party software vendors to integrate external applications with FreshBooks. FreshBooks also supports multiple tax rates and currencies.

FreshBooks Recent Developments

In June 2020, FreshBooks launched a new program aimed at forward-thinking accounting professionals who work with small business owners. FreshBooks Accounting Professionals Program focuses on bringing together modern accounting firms with small businesses. The program is inspired by a Collaborative Accounting approach, in which accounting professionals and their small business clients work together as a team, sharing bookkeeping tasks in pursuit of the client’s success.

Members of FreshBooks Accounting Professionals Program will gain access to a collaborative community, innovative tools, and technology, personalized training and education as well as dedicated support. The program will connect its members with FreshBooks customers seeking analytics, reporting, and business strategy coaching from an accounting professional. Members will also receive exclusive FreshBooks discounts and commissions when they recommend FreshBooks to their small business clients.

In August 2018, FreshBooks released mobile apps to send invoices, capture expenses, and check-in on business from anywhere. But with these new features, your pocket-sized secret weapon just got an upgrade. Whether you’re an iOS or Android user, they’ve added a few updates to the FreshBooks mobile apps. From bulk actions to re-billing, you’ll be able to get more done, in less time, even when on-the-go.

FreshBooks Mergers and Acquisitions (M&A) Activities

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FreshBooks Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying FreshBooks applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of FreshBooks and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified FreshBooks, customers.

FreshBooks Key Enterprise and Cloud Applications

FreshBooks,

FreshBooks Revenues, $M:

Type/Year20182019YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

FreshBooks Revenue Breakdown By Type, $M:

TypeLicenseServicesHardwareSupport & MaintenanceSaaS
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe

FreshBooks Revenues By Region, $M

Region% of Total Revenues2019 Total Revenues, $M2019 Enterprise Applications Revenues, $M2019 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

FreshBooks Direct vs Indirect sales

RegionDirect SalesIndirect SalesTotal
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

FreshBooks Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified FreshBooks Customers


No. of FreshBooks Customers: 10000000

No. of FreshBooks Enterprise Applications Customers: 10000000

No. of FreshBooks Cloud Customers: 10000000

No. of FreshBooks Cloud Subscribers: 24000000


FreshBooks serves over 24 million users in over 160 countries from which 3 million are paying customers. Among FreshBooks customers are CreativeMornings, Sundling and Associates, LLC, IncPlant, Venture Gained Legal, Milieu Interior Design, Visceral, Laughing Squid, Chango and other.

FreshBooks Market Opportunities, M&A and Geo Expansions

In August 2019, FreshBooks received a strategic investment from JPMorgan Chase & Co. Since 2004, FreshBooks has helped more than 20 million people and established itself as one of the world’s most popular accounting software platforms for small businesses and self-employed professionals. The company differentiates itself by building ridiculously easy-to-use accounting software with a non-accountant user in mind and delivering best-in-class customer service.

The investment from JPMorgan Chase follows two previous institutional funding rounds for FreshBooks, including a $30 million USD ($40M CDN) Series A funding round in July 2014, and a $43 million USD ($57M CDN) Series B funding round in July 2017. As part of the investment, a JPMorgan Chase representative will be joining FreshBooks’ board of directors.

FreshBooks in dues to accelerate growth, the company has raised $43 million in Series B funding led by existing investor Georgian Partners, with participation from previous investors Accomplice and Oak Investment Partners.

FreshBooks Risks and Challenges

Adding new software modules from procurement to payments and from recruiting to workforce management for retailers will be the next test for FreshBooks as it has been successful in luring a large number of small business owners as its users. Turning them into paying customers is another matter.

FreshBooks Ecosystem, Partners, Resellers and SI

FreshBooks has an expanding ecosystem of integrations to cover a broader range of complementary products and is proud to have the support of key companies such as Google Apps, GoDaddy, Apple, Gusto, Stripe, OneSaaS (which also includes Shopify via OneSaas), and Zapier (which also includes MailChimp via Zapier).

FreshBooks Cloud Infrastructure Insights

Subscribe to read more about:

  • FreshBooks Public Cloud and Infrastructure (IaaS)
  • FreshBooks Platform (PaaS)
  • FreshBooks Application Delivery
  • FreshBooks Private Cloud and Data Centers

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.


Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).


For additional information on our methodologies, here's the link:

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