Granicus Among Apps Top 500

1999 Broadway, Suite 3600

Denver, CO, 80202, United States

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Granicus Strengths, Domain Expertise, and Key Differentiators

Granicus provides the industry’s leading cloud-based solutions for government efficiency and transparency, with software that helps organizations and government staff members streamline their workflows and establish more meaningful connections with citizens, online, over social networks and on mobile devices. Granicus’ solutions include live webcasting of public meetings and video archival, complete agenda and legislative management software, and tools for automating boards and commissions management processes, land and vitals records management, as well as in-meeting mobile solutions for elected officials and online feedback platforms for citizens. Additionally, they provide a website content management system built specifically for government.

Granicus Recent Developments

In December 2020, Granicus launched Vaccine Communications Toolkit. Vaccine Communications Toolkit has a new set of tools and real-time data that will equip governments at all levels with proven solutions to build public trust in the vaccine, reach at-risk communities, and measure the effectiveness of national outreach programs.

In April 2019, Granicus acquired the Firmstep, a SaaS platform for automating government services. The acquisition brings together Firmstep’s capability and experience transitioning hundreds of U.K. government services and transactions online with Granicus’ public sector communications solutions.

After the acquisition, later in 2019, launched it's new product, govService, in the US. Ganicus bringed Firmstep's capabilities, technologies and best practices to the US with govService. The new solution allows government teams and citizens to access, transact, process and view the status of all service requests through one easy-to-use online portal.

Granicus Mergers and Acquisitions (M&A) Activities

In 2021, following the investment from Harvest Partners and Vista in Q1 2021, Granicus acquired Bang the Table and OpenCities in Q2, and GovQA in Q3 2021. Bang the Table and OpenCities are two high-growth startups, govtech innovators. Bang the Table is the company behind market-leading community engagement solution EngagementHQ, and OpenCities, the public sector’s leading digital customer journey platform that helps local governments transform their websites, digital forms, and service delivery experiences. GovQA is an important provider of public records and compliance workflow solutions for the government. The move will give Granicus a variety of tools for collecting public sentiment — polling and surveys, website analytics, etc. — as well as tools to understand that data and personalize user experiences.

In March 2018, Granicus acquiried Accela's Legislative Management business. Legislative Management arm, one of Accela's nine business units, is dedicated to helping governments streamline legislative meetings, from document creation to video presentation, and other aspects, according to Accela's site. Granicus assumed over control of the contracts of the 450 customers Accela's business had.

In 2016, the two large cloud-based companies in the government technology market, GovDelivery and Granicus, have merged into a single firm. The deal, brought about through the private equity firm Vista Equity Partners, is a major one for the market — the companies each serve more than 1,000 government entities at the federal, state and local levels in the U.S.

Granicus Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Granicus applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Granicus and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Granicus GovAccess, Granicus GovDelivery customers.

Granicus Overview

Ownership: - Vista Equity Partners

Number of Employees: 950

Functional Markets: Collaboration, Content Management, CRM, ERP Services and Operations Management,

Key Verticals: Federal Government, State and Local Government, Public Safety,

Granicus Key Enterprise and Cloud Applications

Granicus GovAccess, Granicus GovDelivery

Granicus Revenues, $M:

Type/Year 2020 2021 YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

Granicus Revenue Breakdown By Type, $M:

Type License Prof. Services Hardware Support & Maintenance SaaS PaaS IaaS Other (Non Enterprise Application Revenues) Total
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe 100%
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe

Granicus Revenues By Region, $M

Region % of Total Revenues 2021 Total Revenues, $M 2021 Enterprise Applications Revenues, $M 2021 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

Granicus Direct vs Indirect sales

Region Direct Sales Indirect Sales Total
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

Granicus Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Granicus Customers

No. of Granicus Customers: 5500

No. of Granicus Enterprise Applications Customers: 5500

No. of Granicus Cloud Customers: 5500

No. of Granicus Cloud Subscribers: 60000

Granicus has 4,500 customers and operates in every state and every federal agency, 150 of them in UK have chosen Granicus to modernize their online services, web presence, and communications strategies. Over 250 million citizens have chosen to receive vital, time-sensitive information from government through Granicus.

Granicus Market Opportunities, M&A and Geo Expansions

In December 2020, Harvest Partners (“Harvest”) had joined as an investor alongside Vista Equity Partners (“Vista”) and K1 Investment Management (“K1”) in a recapitalization of Granicus, the provider of cloud-based citizen engagement technologies and services, supporting them in their continued growth and market performance. To fund the acquisition, Harvest provided equity capital and arranged debt financing. In addition, Harvest arranged equity co-investment capital. The continuous attraction of investment by Granicus signals likely competitive advantages in the future.

In April 2020, Granicus launched a new set of easily embeddable web tools that aggregate, curate and present COVID-19 content from trusted government sources for widespread community access. These FedRAMP authorized tools are free for a limited time and are available to any local, state or federal government organization to use on their website for COVID-19 related communications.

During the outbreak, the company is also helping agencies create tools to search for government news. This includes working with individual school districts to provide families with updated information.

The company entered new global markets as a result of major customer wins driven by growing enterprise adoption of GR8 People's talent platform. Following strong expansion in its business and another record year, GR8 People increased headcount by 40% and continues to add new key roles to propel growth into 2019 and beyond.

Granicus Risks and Challenges

Granicus provides solutions for government agencies. There are only 1,600 government agencies in the U.S. of any demonstrable size, which means the enterprise will have to gain and retain a noticeable market share to hit significant revenue. It's a limiting factor for Granicus and its exclusive focus on the government sector.

Granicus Ecosystem, Partners, Resellers and SI

Granicus has established itself as a reliable software provider through its innovative, high functionality offerings and has a large and growing base of existing and signed government customers throughout the United States. The company's sales percentage mainly comes from sales in the US and a portion from Canada, UK, Australia and New Zealand. Besides the offices in the USA, they have an office in the UK in Crawley, in Australia in Melbourne, in India in Bangalore, and in Canada in Ottawa.

Granicus Cloud Infrastructure Insights

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  • Granicus Public Cloud and Infrastructure (IaaS)
  • Granicus Platform (PaaS)
  • Granicus Application Delivery
  • Granicus Private Cloud and Data Centers

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: Us

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