Jack Henry & Associates Among Apps Top 500

663 W. Highway 60

Monett, MO, 65708-8215, USA

+1 417-235-6652


List of Verified Jack Henry & Associates Customers

Jack Henry & Associates Recent Developments

In September 2018, ProfitStars, a Jack Henry & Associates division released its Gladiator iPay Enterprise Security Monitoring solution (iPay ESM). iPay ESM is a web-based monitoring and reporting solution designed to help financial institutions mitigate online bill pay fraud and comply with regulations. More than 2,500 regional and community institutions offer retail and small businesses online bill pay through iPay Solutions, a competitive service that drives revenue and enhances customer loyalty. Now, iPay bill pays clients can combat fraud while more easily and efficiently complying with the FFIEC's evolving regulations for internet banking security. iPay ESM features enhanced fraud analytics that proactively tracks strategic bill pay functions and flag items that need immediate attention. The solution uses analytics to determine if the behavior is expected and legitimate as compared to historic data and patterns. The combination of alerts and reduced false positives enable financial institutions to better manage potential threats around the clock.

Jack Henry & Associates M&A Activities

In October 2018, Jack Henry & Associates acquired BOLTS Technologies, the Pennsylvania-based developer of boltsOPEN, a next-generation digital account opening solution. The financial services industry is clearly focused on re-engineering the delivery of traditional financial services with digital solutions. As more and more businesses and consumers expect to conduct most of their transactions and interactions digitally, the demand for online and mobile account opening is strong and growing. To meet this demand, financial institutions need a next-generation solution that balances user experience, strong security, and self-service administration and customization. boltsOPEN is a truly innovative account opening solution that diverse banks and credit unions need to meet the evolving expectations of their existing and prospective account holders. boltsOPEN enables existing and prospective accountholders to open new accounts in minutes. It leverages a modern, responsive design to ensure an intuitive user experience on any device. Its sophisticated identity verification encompasses OFAC, customer identification program (CIP), and account abuse checks. Flexible account funding options include mobile deposits, ACH, and transfers from credit and debit accounts. With access to Jack Henry's resources and technical infrastructure, boltsOPEN have the opportunity to continue to innovate in the digital space.

Jack Henry & Associates Overview

Ownership: - JKHY : NasdaqGS

Employees: 6037

Functional Market: Customer Relationship Management, eCommerce, ERP Financial Management, ERP Services and Operations Management,

Key Verticals: Banking and Financial Services,

Jack Henry & Associates Key Enterprise & Cloud Applications


SCORES Analysis

Jack Henry & Associates Strengths

With banks recovering from the financial crisis, Jack Henry & Associates, one of the largest enterprise apps vendors that automate and support back-office functions of financial institutions, has started to rebound as well. Despite bank failures that hampered Jack Henry’s growth since 2008, the vendor has succeeded in converting some of its inhouse bank clients to long-term outsourcing arrangements, which allowed for a steady increase in support revenues. More up-selling opportunities through these captive banks by offering them payment and merchant capture services generated incremental revenues. Jack Henry’s credit union business Symitar has fared better than its banking operations.

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  • Key differentiators
  • Domain Expertise
  • Product portfolio
  • Solution scope

Jack Henry & Associates Revenues, $M:

Type/Year 2016 2017 YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

Jack Henry & Associates Revenue Breakdown By Type, $M:

Type License Services Hardware Support & Maintenance SaaS
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe

Jack Henry & Associates Revenues By Region, $M

Region % of Total Revenues 2017 Total Revenues, $M 2017 Enterprise Applications Revenues, $M 2017 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

Jack Henry & Associates Direct vs Indirect sales

Region Direct Sales Indirect Sales Total
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

Jack Henry & Associates Customers

No. of Customers: Subscribe

No. of Enterprise Applications Customers: Subscribe

No. of Cloud Customers: Subscribe

No. of Cloud Subscribers: Subscribe

Don't Miss our Customer Database

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  • Reference wins across regions
  • Customer Size segments
  • Customer wins momentum

Jack Henry & Associates Opportunities

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  • Market Opportunities at the vertical and subvertical levels
  • Mergers and Acquisitions (M&A), Funding
  • Geo Expansions

Jack Henry & Associates Risks

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  • Ability to handle internal and external risk and challenges

Jack Henry & Associates Ecosystem

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  • Health of ecosystem
  • Network Effects of BPO, ISV, SI
  • VAR Partners
  • Direct vs Indirect sales

Jack Henry & Associates Cloud Infrastructure Insights

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  • Cloud Infrastructure (IaaS)
  • Cloud Platform (PaaS)
  • Cloud Application delivery (SaaS)
  • Data Center (Hosting)

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link:




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