Motorola Solutions Strengths, Domain Expertise, and Key Differentiators
Motorola Solutions is a provider of mission-critical communication solutions and services for government and enterprise customers. They offer comprehensive solutions that include infrastructure, devices, software applications, video cameras and analytics, and services that help their customers work safely and efficiently. In October 2019, Motorola Solutions expanded its set of cloud-based software and video capabilities for the public safety community. These include WAVE push-to-talk (PTT) streaming video, a new service that allows users to push live video to individuals, groups, or dispatchers, CommandCentral Community, a next-generation community engagement solution designed to optimize information sharing between agencies and the public, and CommandCentral Records, a cloud-based records and evidence management solution.
Motorola Solutions Recent Developments
In October 2021, Motorola Solutions introduced the first AI-enabled in-car video system for law enforcement, the M500, in Europe. The solution will bring more powerful capabilities to the police vehicle to enhance awareness and safety while building trust and transparency throughout communities.
In July 2020 Motorola Solutions added three cloud-based offerings to its CommandCentral software suite: CommandCentral 9-1-1 Smart Transcription, CommandCentral 9-1-1 Citizen Input, and PremierOne Cloud CAD. These offerings provide emergency call handlers and the computer-aided dispatch (CAD) operators who dispatch 9-1-1 calls to police, fire, and emergency medical services with the ability to streamline workflows and improve the monitoring and integrity of information in a secure government cloud environment, all while supporting the continuity of public safety operations.
CommandCentral 9-1-1 Smart Transcription. Smart Transcription is a cloud-based service that can be enabled remotely and integrates with the existing VESTA 9-1-1 call handling platform. It takes the voice audio from a 9-1-1, non-emergency or administrative call and transcribes it in real-time into a searchable text transcript. This provides a comprehensive way to verify caller information, monitor calls in real-time and store transcripts in CommandCentral Vault for post-call analysis, as well as to maintain the chain of custody of evidence.
CommandCentral 9-1-1 Citizen Input. Citizen Input integrates with existing VESTA 9-1-1 and CallWorks CallStation call handling platforms. It is a cloud-based service that allows citizens to send live streaming video, photographs, and recordings to the PSAP in a controlled, permission-based procedure. The media can optionally be viewed as it is received and is stored in CommandCentral Vault for post-call analysis, as well as to maintain the chain of custody of evidence. The service can be implemented remotely.
PremierOne Cloud CAD. Cloud CAD is a cloud-based service that leverages proven PremierOne CAD technology, tested and trusted by agencies worldwide, to streamline the capture, correlation and real-time distribution of mission-critical information for improved dispatch decision-making and increased responder awareness and safety. It provides CAD leadership with reporting and the ability to conduct remote monitoring. It also provides agencies the technical capability to establish remote workstations for their dispatchers, consistent with their agency policy and in compliance with Criminal Justice Information Service (CJIS) requirements, governing public safety information and data security.
In July 2019, Motorola Solutions acquired WatchGuard, Inc., a U.S. leader in mobile video solutions. WatchGuard designs and manufactures in-car video systems, body-worn cameras, evidence management systems and software.
Motorola Solutions Mergers and Acquisitions (M&A) Activities
In July 2021, Motorola Solutions acquired Openpath Security Inc., a cloud-based mobile access control provider. Openpath’s solution makes businesses more secure with multi-factor authentication, enables a contactless entry experience and can be easily scaled and managed due to its cloud-based architecture.
In August 2020 Motorola Solutions acquired Callyo, a cloud-based mobile application provider for law enforcement. The terms of the transaction were not disclosed. This acquisition adds to Motorola Solutions’ existing command center software suite critical mobile technology capabilities that enable information to flow seamlessly from the field to the command center.
In March 2019, Motorola Solutions acquired Avtec, Inc., a leading U.S. provider of advanced dispatch solutions for public safety and commercial customers. In January 2019, Motorola Solutions acquired VaaS International Holdings, Inc., a "video analysis as a service" company that is a global provider of data and image analytics for vehicle location for a purchase price of $445 million. This acquisition expands its command center software portfolio.
Motorola Solutions Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Motorola Solutions applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Motorola Solutions and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified CommandCentral customers.
Motorola Solutions Overview
Ownership: - NYSE : MSI
Number of Employees: 18000
Functional Markets: ERP Services and Operations,
Key Verticals: Aerospace and Defense, Automotive, Communications, Construction and Real Estate, Consumer Packaged Goods, Distribution, Education, Government, Healthcare, Leisure and Hospitality, Manufacturing, Oil, Gas and Chemicals, Professional Services, Retail, Transportation, Utilites,
Motorola Solutions Key Enterprise and Cloud Applications
Motorola Solutions Revenues, $M:
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* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Motorola Solutions Revenue Breakdown By Type, $M:
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Motorola Solutions Enterprise Applications Revenues By Functional Markets, $M:
Motorola Solutions Enterprise Applications Revenues By Verticals, $M:
Motorola Solutions Revenues By Region, $M
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Motorola Solutions Direct vs Indirect sales
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Motorola Solutions Customers - Breakdown by Geo, Size, Vertical and Product
No. of Motorola Solutions Customers: 100000
No. of Motorola Solutions Enterprise Applications Customers: x
No. of Motorola Solutions Cloud Customers: x
No. of Motorola Solutions Cloud Subscribers: x
Motorola Solutions serve more than 100,000 customers in more than 100 countries and have a rich heritage of innovation spanning more than 90 years. Among its customers are the U.S. Navy, Indianapolis Metropolitan Police Department, Barcelona–El Prat Josep Tarradellas Airport, Berlin Police, Police Scotland, Dallas Police Department, Croatian Ministry of the Interior, Ethiopia Electric Utility, Federal Democratic Republic of Ethiopia (F.D.R.E) Police Commission, Israel Railways, Victoria Police, Oakland County, Moldovan Ambulance, Romanian Police and many other.
Motorola Solutions Market Opportunities, M&A and Geo Expansions
In November 2021, Motorola Solutions has acquired Envysion, Inc., a leading provider of enterprise video security and business analytics solutions for the quick-service restaurant and retail industries. Envysion's cloud-based solution integrates video systems with sales data to proactively identify potentially fraudulent transactions and highlight sales patterns and in-store activity without the need to monitor hours of video footage. Relied upon by restaurants, convenience and specialty stores, Envysion’s platform helps to identify and resolve theft and support priorities such as customer and employee safety, workplace productivity and physical security. Business owners have access to actionable insights to drive better management decisions to reduce loss, mitigate risk and enhance profitability.
In June 2020 Motorola Solutions acquired IndigoVision, a U.K.-based provider of end-to-end video security solutions. Based in Edinburgh, Scotland, IndigoVision develops complete, end-to-end video security solutions, including cameras, video management software, encoders, and storage devices. The acquisition demonstrates Motorola Solutions’ continued investment in video security and analytics and reinforces its strategy of becoming a leader in next-generation, end-to-end video security solutions. IndigoVision's products will complement Motorola Solutions’ existing video portfolio, which includes fixed cameras, in-car and body-worn cameras, and advanced analytics and software, and will provide enhanced go-to-market reach across a wider customer base.
In March 2018, Motorola Solutions acquired Avigilon Corporation, a provider of advanced security and video solutions including video analytics, network video management hardware and software, video cameras, and access control solutions for a purchase price of $974 million, and Plant Holdings, Inc., the parent company of Airbus DS Communications for a purchase price of $237 million. This acquisition expands its software portfolio in the command center with additional solutions for Next Generation 9-1-1. In 2017 Motorola Solutions acquired Kodiak Networks, a provider of broadband push-to-talk for commercial customers, and Interexport, a managed service provider of communications systems to public safety and commercial customers in Chile.
Motorola Solutions Risks and Challenges
The COVID-19 pandemic negatively affected its sales and operating results for fiscal 2020, and may continue to have an impact on its financial condition, results of operations and liquidity in 2021.
Motorola Solutions' largest customers are the U.S. government (through multiple contracts with its various branches and agencies, including the armed services) and the Home Office of the United Kingdom, representing approximately 9% and 8% of consolidated net sales in 2020, respectively. The loss of these customers could have a material adverse effect on its revenue and earnings over several quarters as many of its contracts with these governments are long-term in nature.
Motorola Solutions Ecosystem, Partners, Resellers and SI
Motorola Solutions' sales model includes both direct sales by the in-house sales force, which tend to focus on its largest accounts and sales through channel partner program. Their trained channel partners include independent dealers, distributors, and software vendors around the world. The dealers and distributors each have their own sales organizations that complement and extend the reach of Motorola's sales force. The independent software vendors offer customized applications that meet specific needs in the verticals they serve.
Motorola Solutions Cloud Infrastructure Insights
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Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
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