SSI Group Among Cloud Top 500

4721 Morrison Drive

Mobile, AL, 36609, United States

1 251-345-0000


SSI Group Strengths, Domain Expertise, and Key Differentiators

The SSI Group, partners with healthcare providers, payers, and ambulatory surgical centers. The product suite includes Access Management, Claims Management, and Performance Management solutions with integrated analytics.

The SSI Group develops and provides revenue cycle management and system integration solutions to Healthcare facilities. The company offers a range of provider/payer/physician technology solutions for managing the revenue cycle that includes claims processing (ASP/direct/clearinghouse), document management, and business office outsourcing of paper claims.

It offers performance and financial management solutions that include denial management, audit management, contract management, and analytics management solutions; patience access solutions; health information management solutions that include document management, attachment processing, and workers compensation bill; claims management solutions that include billing, and claims status; clearinghouse services; and payer services.

SSI Group Recent Developments

The SSI Group (SSI) began 2019 by promoting two key leaders. In January 2019, Mark Blossom was promoted to Chief Data Operations Officer. In this role, Blossom will maintain overall responsibility for all phases of payer connectivity, development, and clearinghouse management. In his 30 years with the company, Blossom has personally been involved with the design and development of SSI’s clearinghouse systems and services and will use these skills to continue to ensure the company remains an industry leader in the clearinghouse realm. Will Israel was promoted to Vice President, Enterprise Analytics Solutions. Israel will lead the product management and sales efforts surrounding the organization’s analytics suite, ensuring alignment with client needs and market trends. A seasoned product manager, Israel brings a value-driven approach to the position. Israel has been with the company for nearly seven years and boasts a solid history of healthcare experience in both the clinical and revenue cycle environments.

SSI Group Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying SSI Group applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of SSI Group and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified ClickON, customers.

SSI Group Overview

Ownership: - x

Number of Employees: 400

Functional Markets: ERP Services and Operations Management,

Key Verticals: Healthcare,

SSI Group Key Enterprise and Cloud Applications


SSI Group Revenues, $M:

Type/Year20182019YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

SSI Group Revenue Breakdown By Type, $M:

TypeLicenseServicesHardwareSupport & MaintenanceSaaS
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe

SSI Group Revenues By Region, $M

Region% of Total Revenues2019 Total Revenues, $M2019 Enterprise Applications Revenues, $M2019 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

SSI Group Direct vs Indirect sales

RegionDirect SalesIndirect SalesTotal
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

SSI Group Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified SSI Group Customers

No. of SSI Group Customers: 2400

No. of SSI Group Enterprise Applications Customers: 2400

No. of SSI Group Cloud Customers: x

No. of SSI Group Cloud Subscribers: x

The SSI Group has over 2400 customers.

SSI Group Market Opportunities, M&A and Geo Expansions

In June 2019, The SSI Group (SSI) has started with a new predictive analytics capability that uses machine learning to predict when provider clients will receive payments from payers, within a few percentage points. Several SSI clients are already using this new capability, which further increases the degree of accuracy through machine learning. Unlike competitors, SSI aggregates all remittance data that comes through the company’s clearinghouse and builds patients encounter logic for each patient, giving clients a full view of what is happening.

In March 2018, The SSI Group, acquired Informatics Corporation of America (ICA), a leader in the aggregation and exchange of patient clinical data under the brand name of CareAlign. The combined expertise and information services will help a diverse set of healthcare organizations improve their ability to address the growing need to combine administrative, financial, and clinical data driven by changes in healthcare delivery and payment models. SSI will continue to support the needs of HIEs and other healthcare organizations that need to aggregate and exchange patient clinical data through the CareAlign suite of products. Additionally, SSI will create new solutions derived from the integration of their administrative and clinical data services. SSI focuses on claims management technology, EDI platforms, and networking. Increasingly SSI aims to expand more into the payer space by offering more connectivity and efficiency solutions to those payers.

In May 2018, The SSI Group launched its latest Access Management product platform—Access Director, a solution that provides primary patient access revenue cycle capabilities in an integrated platform. Access Director helps providers manage patient encounters efficiently to achieve full patient financial clearance and prevent front-end revenue leakage.

An integral part of SSI’s enterprise revenue cycle suite, Access Director can function as a stand-alone SaaS platform with an intuitive user interface or can be integrated into a provider’s existing host system/HIS with single sign-on functionality. As patient financial responsibility, bad debt and a need to reduce operating costs have all grown in recent years, healthcare providers have increasingly struggled to successfully increase front-end collections. Access Director now enables providers to tackle this challenge directly, while maintaining a patient-centric approach to interactions. The solution allows users to hone in at the service level, providing them with the information needed to streamline the patient registration and collections process. Providers that utilize the Access Director platform benefit financially, as net operating expenditures, denials and rework are reduced, while cash collections increase with better pre-service financial screening. At the same time, the patient experience is improved as patients have clear financial expectations and encounter fewer surprises throughout their interactions with a provider.

In February 2018, SSI Group has launched a new analytics product for ambulatory surgery centers (ASCs). ASC Analytics allows ASCs to more easily gather and analyze the information necessary to make informed business decisions. ASC Analytics empowers visibility into five functional areas: case management, clinical operations, financial performance, cost analysis, and scheduling. These five areas give ASCs an enterprise view into their organization and allow them to pinpoint problems and make process improvements based on relevant payer, performance and clinical KPIs conveyed through intuitive reports and dashboards understandable at nearly every experience level. ASC Analytics improves upon SSI’s legacy Medibis software platform—a reporting and benchmarking tool trusted among ASCs—by adding a graphic interface that brings flexibility, ease of use and time savings with strong analytics functionality to product users.

Advances include the ability to be used across multiple device types and browsers, interactive data analysis and rich visualizations, goal setting, and expanded product support. ASC Analytics can be used to view comparative benchmarks to fully understand an ASC’s performance in the marketplace, analyze receivables and revenue cycle metrics to identify trends, and monitor medical staff performance. The platform can handle schedule compressibility by a facility, by room, or by a doctor. Beyond helping to identify opportunities for facility growth and operational improvements, ASC Analytics also allows users to quickly and easily maintain compliance with regulatory reporting requirements and automate custom report creation for various stakeholders.

SSI Group Risks and Challenges

Converting some of its existing customers and solutions to the Cloud will be its key step to a modern revenue cycle management platform for improved performance and increased savings for its clients.

In February 2019, The SSI Group (SSI) named Jay Colfer as their new Chief Operating Officer (COO). His new role will include responsibility for overall client experience including strategy, implementation, support, and professional services.

SSI Group Ecosystem, Partners, Resellers and SI

In February 2018, The SSI Group and PatientPay, have partnered to deliver a more seamless experience for both patients and healthcare providers. The combined expertise and payment technologies will help providers increase collections and reduce the cost of patient payments by providing greater visibility and flexibility for patients. With the increased financial responsibility associated with high deductible health plans, the ability to communicate this responsibility and effectively collect payments is critical to effectively managing the provider revenue cycle.

The integration of PatientPay’s solution into SSI’s revenue cycle offerings will provide our clients with a single platform where they can manage both claims and patient payments. By integrating PatientPay’s technology into SSI’s offerings, provider organizations can provide patients with a higher level of service and insight into their payment responsibilities and payment options. This includes statement alignment with a patient’s Explanation of Benefits (EOB), insights into a patient’s propensity-to-pay, custom online and print statements, and analytics to continuously increase collection rates. Patients are also given flexible payment options—choices that have proven to increase patient remittances and more importantly their satisfaction.

Among SSI Group partners are X12, Cener, Ingenix, Cooperative Exchange, CAQH, Ehnac, Fujitsu, HBMA, HFMA, Klas, Jopari Solutions, Maryland Health Care Commission, Nashville Health Care Council, Quorum Health Resources, TSA, Unified Health Services, Wedi and many others.

SSI Group Cloud Infrastructure Insights

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Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

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