SugarCRM

10050 North Wolfe Road, SW2-130

Cupertino, CA, 95014, USA

+1 408-454-6900

http://www.sugarcrm.com/

75

Recent Developments

Acquired Contastic, a natural language processing (NLP) platform that is designed to automatically recommend the best content for individuals to send to their contacts.

SugarCRM Key Enterprise & Cloud Applications

SugarCRM

SCORES Analysis

SugarCRM Strengths

SugarCRM offers Cloud-based applications for sales-force automation, marketing, customer support, collaboration, Mobile CRM, Social CRM and reporting. It is available in both open source and commercial open source formats. Customers can deploy Sugar as a software as a service solution in the Sugar Cloud, as an on-premises solution behind their firewall, or in the cloud of one of SugarCRM's partners including Amazon, Windows Azure Services Platform, Rackspace Cloud, and IBM SmartCloud Enterprise. Because of such flexibility, SugarCRM has become a viable alternative to Cloud-only CRM competitors.

 

The SugarCRM development community, SugarForge, is one of the largest open source communities in the enterprise applications space with more than 250,000 community members, 25,000 developers and nearly 1,000 extension projects.

 

SugarCRM opened its first Australian data center in November 2015. With proprietary Sugar On-Demand servers in Sydney, Sugar enables customers to comply with their own data sovereignty mandates and to better conform to Australia’s new privacy laws. SugarCRM offers its customers the freedom to deploy in the broadest array of configurations in the manner that best suits their scalability, security and regulatory compliance requirements.

Subscribe to read more about SugarCRM

  • Key differentiators
  • Domain Expertise
  • Product portfolio
  • Solution scope

SugarCRM Revenues, $M:

Type/Year20112012201320142015YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

SugarCRM Revenue Breakdown By Type, $M:

TypeLicenseServicesHardwareSupport & MaintenanceSaaS
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe

SugarCRM Revenues By Region, $M

Region% of Total Revenues2015 Total Revenues, $M2015 Enterprise Applications Revenues, $M2015 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

SugarCRM 2015 Direct vs Indirect sales

RegionDirect SalesIndirect SalesTotal
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

SugarCRM Customers

No. of Customers: Subscribe

No. of Enterprise Applications Customers: Subscribe

No. of Cloud Customers: Subscribe

No. of Cloud Subscribers: Subscribe

Don't Miss our Customer Database


Subscribe to read more about SugarCRM

  • Reference wins across regions
  • Customer Size segments
  • Customer wins momentum

SugarCRM Opportunities

Subscribe to read more about SugarCRM

  • Market Opportunities at the vertical and subvertical levels
  • Mergers and Acquisitions (M&A), Funding
  • Geo Expansions

SugarCRM Risks

Subscribe to read more about SugarCRM

  • Ability to handle internal and external risk and challenges

SugarCRM Ecosystem

Subscribe to read more about SugarCRM

  • Health of ecosystem
  • Network Effects of BPO, ISV, SI
  • VAR Partners
  • Direct vs Indirect sales

SugarCRM Cloud Infrastructure Insights

Subscribe to read more about SugarCRM

  • Cloud Infrastructure (IaaS)
  • Cloud Platform (PaaS)
  • Cloud Application delivery (SaaS)
  • Data Center (Hosting)

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.


Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).




For additional information on our methodologies, here's the link:

https://www.appsruntheworld.com/
https://www.appsruntheworld.com/offerings

FAQ

https://www.appsruntheworld.com/FAQ

Copyright © 2016, APPS RUN THE WORLD