Zebra Technologies (including Reflexis) Strengths, Domain Expertise, and Key Differentiators
Zebra empowers organizations to thrive in the on-demand economy by making every front-line worker and asset at the edge visible, connected and fully optimized. With an ecosystem of more than 10,000 partners across more than 100 countries, Zebra serves customers of all sizes – including 94% of the Fortune 100 – with an award-winning portfolio of hardware, software, services, and solutions that digitize and automate workflows. Supply chains are more dynamic, customers and patients are better served, and workers are more engaged when they utilize Zebra innovations that help them sense, analyze and act in real-time. In 2021, Zebra expanded its industrial automation portfolio with its Fetch Robotics acquisition and increased its machine vision and AI software capabilities with the acquisitions of Adaptive Vision and antuit.ai.
Zebra Technologies (including Reflexis) Recent Developments
In March 2022 Zebra Technologies launched its full suite of Reflexis solutions across the Asia Pacific (APAC) beginning with Australia and New Zealand (ANZ). This launch is a key milestone in Zebra’s vision to have every asset and worker on the edge visible, connected, and fully optimised. To spearhead the rollout of Reflexis across APAC, Zebra Technologies has appointed its Sales Vice President for ANZ, Tom Christodoulou as the APAC Lead for Zebra’s software-as-a-service (SaaS) business. A dedicated team has also been established in Melbourne, including customer service managers along with a sales team and solutions consultant dedicated to growing and supporting Zebra’s local customers.
Enterprises in APAC can now join the over 275 global retailers, restaurants, hotels, and banks, including McDonald’s, Marks and Spencer, and The Home Depot in using Reflexis solutions. Mitre 10, New Zealand’s largest home improvement retailer, has also recently introduced Reflexis solutions across its business to create a frictionless omnichannel customer experience.
In addition to Reflexis, Zebra’s SaaS portfolio in APAC also includes: Workforce Connect: a communication and collaboration platform that provides a powerful voice and messaging features on mobile devices which connect and empower front-line workers. VisibilityIQTM Foresight: a cloud-based software solution providing easy access to business intelligence on Zebra devices so organizations can leverage the most from their assets, workers, and daily tasks.
Following its launch in Australia & New Zealand, Zebra’s SaaS-based Reflexis solution will soon become available in other key APAC markets.
In October 2021 Zebra Technologies introduced the industry’s most comprehensive picking solution to help businesses improve their fulfillment operations. The fulfillment solution consists of three new autonomous mobile robots (AMRs) - FlexShelf, FlexShelf Guide, and RollerTop Guide - and a new FetchCore fulfillment software package for order or batch picking. These new offerings further extend Zebra’s position as a leader in automating and digitizing critical workflows in warehouses, distribution, and fulfillment centers as order volumes increase, labor pools get more competitive and customer expectations continue to rise.
All of these new AMRs can be purchased utilizing a capital or Robot as a Service (RaaS) model, depending upon customer preference. Deployments are fast and cost-effective because all Fetch AMRs operate on a facility’s existing Wi-Fi network with the option to use current handheld, voice, and vision technologies capable of interfacing with FetchCore’s software-as-a-service (SaaS) in the cloud.
Zebra Technologies (including Reflexis) Mergers and Acquisitions (M&A) Activities
In June 2022 Zebra Technologies acquired Matrox Imaging (Matrox Electronic Systems Ltd.), a proven developer of advanced machine vision components, software, and systems. This acquisition further expands Zebra’s offerings in the fast-growing automation and vision technology solution space following the launch of its fixed industrial scanning and machine vision portfolio and recent acquisitions of Adaptive Vision and Fetch Robotics.
br In October 2021 Zebra Technologies completed its acquisition of antuit.ai, a provider of artificial intelligence (AI)-powered Software-as-a-Service (SaaS) solutions specific to forecasting and merchandising for the retail and CPG industries.
In July 2020 Zebra Technologies acquired Reflexis Systems, a privately-held, a leading provider of intelligent workforce management, execution, and communication solutions for organizations in the retail, food service, hospitality, and banking industries. Reflexis, the provider of retail task management and a recognized leader in workforce management, expands Zebra’s software portfolio. The Reflexis ONE intelligent work platform is used by hundreds of customers globally to achieve measurable improvements in customer engagement along with associate productivity and retention. Reflexis ONE enables managers to schedule hours against projected traffic demand and task requirements. It also gives store associates a single place to view assigned tasks from all levels of the organization which can then be monitored for completion. A Zebra PartnerConnect Premier ISV partner, Reflexis empowers digital natives – the new generation of front-line workers – who expect technology solutions to help keep them connected and facilitate their work.
Customers will benefit from the acquisition as Zebra continues to provide innovative solutions to retailers, complementing its current software offerings such as Zebra Prescriptive Analytics, Workforce Connect, and SmartCount with Reflexis’ unique combination of workforce and task management. Together, Zebra and its partners will leverage these edge software assets to help customers – in retail and other key vertical markets – elevate the performance of their teams and businesses by fueling front-line workflows with richer and larger sets of real-time data.
Zebra Technologies (including Reflexis) Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Zebra Technologies (including Reflexis) applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Zebra Technologies (including Reflexis) and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Zebra MotionWorks Enterprise, Zebra Aurora Vision, Zebra Prescriptive Analytics, Zebra SmartCount customers.
Zebra Technologies (including Reflexis) Overview
Ownership: - NASDAQ: ZBRA
Number of Employees: 9800
Key Verticals: Aerospace and Defense, Automotive, Communication, Construction, Real Estate, Distribution, Federal Government, State and Local Government, Public Safety, Healthcare, Leisure and Recreation, Hospitality, Life Sciences, Manufacturing, Media, Oil and Gas, Chemicals, Retail, Transportation, Utilities,
Zebra Technologies (including Reflexis) Key Enterprise and Cloud Applications
Zebra MotionWorks Enterprise, Zebra Aurora Vision, Zebra Prescriptive Analytics, Zebra SmartCount
Zebra Technologies (including Reflexis) Revenues, $M:
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* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Zebra Technologies (including Reflexis) Revenue Breakdown By Type, $M:
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Zebra Technologies (including Reflexis) Enterprise Applications Revenues By Functional Markets, $M:
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Zebra Technologies (including Reflexis) Revenues By Region, $M
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Zebra Technologies (including Reflexis) Direct vs Indirect sales
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Zebra Technologies (including Reflexis) Customers - Breakdown by Geo, Size, Vertical and Product
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Zebra serves customers of all sizes – including 94% of the Fortune 100, among them, are Lowe's, Vera Bradley, Multimoto, Hasenauer+Koch, Stuart Logistics, Deutsche Post, CEWE, Toyota Material Handling, Carol Pharmacies, Havan, Kaufland, The Royal Children's Hospital, Orica, AutoTodo, Hans Anders, Oegema, Caesars Entertainment, Sogegross Group, Iperal, Bradford Airport, Walgreens, McDonald's, Renault, Wendy's, and many others.
Zebra Technologies (including Reflexis) Market Opportunities, M&A and Geo Expansions
In June 2022 Zebra Technologies expanded its service center through service partners in Vietnam to support the growth in local demand for printers. As the Vietnamese economy grows, there will be an increased need for printers and their consumables, especially in the manufacturing and packaging sectors. Vietnam’s manufacturing industry is expected to grow rapidly due to its proximity to China where manufacturing is expanding. Zebra’s authorized service partner in Vietnam - Vietcomido Company Limited - is equipped with skilled technicians who are proficient in repairing Zebra’s broad portfolio of innovative products and solutions. To support the expanded service center, Zebra has provided additional training to existing technicians and added new technicians as well.
The expansion of the service center reinforces Zebra’s commitment to its Vietnamese customers as it offers greater convenience and less business downtime, which translates into enhanced business continuity and operational efficiency. Businesses with Zebra OneCare maintenance plans can leverage the service center in Vietnam along with those customers using Zebra products that are under warranty. Zebra OneCare further offers users technical and software support, security software updates, analytics reports, and more. Additional flexible enhancements are also available, allowing customers to tailor their service plans to meet individual business needs today and as their operations evolve in the future. In addition to the service center in Vietnam, Zebra has four others in Southeast Asia including Singapore, Malaysia, Thailand, and Indonesia.
In September 2021 Zebra Technologies introduced the ET80 and ET85 (ET8x series), a new series of Windows 12-inch rugged tablets and 2-in-1s. The ET8x series is designed to improve productivity and safety across multiple industries. These innovative tablets are Zebra’s first tablets with support for Wi-Fi 6E and 5G, providing advanced wireless connectivity to help ensure mobile workers remain connected in any environment.
Zebra introduced the new ET8x series of rugged 12-inch tablets and 2-in-1s designed for the public safety, government, field service, and manufacturing markets. The new ET80 and ET85 are Zebra’s first tablets with support for Wi-Fi 6E and 5G, improving connectivity speeds and reliability. The ET80 and ET85 are Zebra’s first Windows 10 tablets equipped with select Mobility DNA tools, helping increase communications and usability for field workers.
Zebra Technologies (including Reflexis) Risks and Challenges
The Company is vulnerable to the potential difficulties associated with the increase in the complexity of its business. The inability to consummate future acquisitions at appropriate prices could negatively impact the growth rate and stock price. The Company could encounter difficulties in any acquisition it undertakes, including unanticipated integration problems and business disruption. Acquisitions could also dilute stockholder value and adversely affect operating results.
Zebra Technologies (including Reflexis) Ecosystem, Partners, Resellers and SI
In March 2022 Zebra Technologies introduced a new specialization for resellers serving small and medium-sized (SMB) businesses in North America. Developed as a strategic component of the award-winning Zebra PartnerConnect Program, the new SMB Specialization Program for North America recognizes the challenges SMB companies face in today’s economy and strives to provide resellers with the tools they need to help SMBs successfully incorporate new technologies and advance their operations. The two-tiered program is designed for resellers across all industries with proven results selling Zebra’s portfolios to the SMB market. These solutions include mobile computing, printing, and scanning products. Qualifying resellers will have access to business-building benefits such as pre-qualified leads, market development funds, go-to-market support, and growth incentives. Zebra’s SMB Specialization Program enables PartnerConnect partners to compete more effectively in the SMB market and extends the same functionality and features of Zebra’s solutions to smaller businesses. The program is also designed to provide Zebra partners with the marketing support and advantages they need to build a strong pipeline and close deals in a highly competitive environment.
Zebra Technologies (including Reflexis) Cloud Infrastructure Insights
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Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
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