Enterprise Applications Customer Wins Summary – May 2025

We are thrilled to present the May 2025 edition of our Monthly Buyer Insights Summary, an indispensable report that tracks the ever-evolving landscape of the software industry, including the latest listings of new software customer wins every month, curated for technology enthusiasts, business leaders, and data-driven professionals.

In the fast-paced and dynamic digital era, businesses are constantly changing to stay ahead of the curve. Our research team identifies and validates the most recent software purchases and Digital Transformation initiatives being undertaken by companies around the world.

Discover how these industry trailblazers are embracing cutting-edge technologies to enhance their operations, drive innovation, improve automation, and deliver unmatched CX.

Teddy Group has selected Centric Market Intelligence to strengthen data-driven product planning and competitive pricing for its flagship brand, Terranova. Centric Software provides innovative enterprise solutions that support end-to-end product design, development, sourcing, pricing, and management across fashion, luxury, footwear, outdoor, home, beauty, and multi-category retail. The implementation comes at a pivotal moment in Teddy Group’s digital transformation and marketplace expansion, as the company seeks real-time market insights to replace manual forecasting and analysis across product development, pricing, and marketing.

Marana Health (formerly MHC Healthcare) has chosen athenaOne as its unified platform. The Tucson-based FQHC, with 118 providers serving 60,000+ patients, will use athenahealth to modernize clinical, administrative, and operational workflows while delivering a more connected patient experience. With athenaOne, Marana Health gains a complete view of each patient’s medical and dental history, improving care coordination and decision-making. Patients can access their records, message their care team, request refills, and manage appointments through an easy online portal and the athenaPatient app, supported by automated reminders that keep them engaged.

Sprinklr has expanded its partnership with Aramex, a global logistics and transportation provider, to enhance Aramex’s digital customer experience across more than 65 countries. The collaboration will use Sprinklr’s Case Management, Sprinklr Voice, and Conversational AI to support scalable, AI-driven customer interactions. Since 2022, Aramex has used Sprinklr Service with AI automation and a WhatsApp integration to improve efficiency, last-mile delivery, and 24/7 customer support, strengthening its customer experience operations.

SouthTrust Bank has selected Jack Henry to modernize its technology infrastructure and support operational efficiency and growth. Jack Henry’s core processing system will reduce manual work, streamline workflows, and improve integration with third-party fintechs. Customer-facing tools such as the Jack Henry Digital Platform, along with services like Zelle, Apple Pay, and instant debit card issuance, will enhance SouthTrust’s digital offerings and help meet evolving customer expectations.

Sabre Corporation has signed a global distribution agreement with Riyadh Air, the newly launched Saudi Arabian national carrier. Sabre becomes the airline’s first global distribution partner, expanding an existing IT relationship and supporting Riyadh Air’s retailing and distribution strategy. The partnership gives Riyadh Air access to Sabre’s multi-source distribution technology, integrating NDC and traditional content to deliver dynamic, personalized offers to travel agencies and customers worldwide. By leveraging Sabre’s global marketplace and SabreMosaic Offer Management capabilities, Riyadh Air aims to expand its reach, improve efficiency, and enhance customer experience as it advances its goal of becoming a fully digital airline.

May 2025 Enterprise Applications Customer Wins and Digital Transformation Initiatives

Source: ARTW Buyer Insight Master Database, June 2025

In conclusion, the diverse array of companies embracing cutting-edge software solutions in May 2025 underscores the critical role of technology in driving innovation and competitive advantage across various industries.

From automotive giants and retail leaders to banking institutions and healthcare providers, organizations worldwide are leveraging advanced software platforms to enhance operational efficiency, improve customer experiences, and achieve sustainable growth.

As we move forward, it’s clear that staying abreast of the latest software trends and innovations will be paramount for businesses seeking to thrive in an increasingly digital and dynamic marketplace. We look forward to continuing to track these exciting developments and sharing more insights in the months to come.

• Buyer Insights and Customer Wins