Aramex
Building and Warehouse No. 3 Um Rammool,
Dubai, x,
United Arab Emirates
Dubai, x,
United Arab Emirates
1 718 5538740
Transportation
Aramex Technographics
Aramex Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aramex and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18000 Aramex employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aramex has purchased the following applications: SAP S/4 HANA for ERP Financial in 2015, SAP SuccessFactors Compensation for Compensation Management in 2017, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aramex is running and its propensity to invest more and deepen its relationship with SAP , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aramex revenues, which have grown to $1.55 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aramex intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aramex Tech Stack and Enterprise Applications
Aramex ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Aramex implemented SAP S/4 HANA as its ERP Financial platform to centralize finance and accounting and to anchor a suite of back end technology solutions. The deployment was positioned to enhance operations across the transportation company and to serve as the data engine for its planned expansion.
SAP S/4 HANA was configured with core ERP Financial capabilities including general ledger, accounts payable, accounts receivable, treasury management, financial consolidation and operational reporting, and it leverages the SAP S/4 HANA real time analytics platform to provide immediate financial insight. The architecture uses the in memory S/4 HANA database and Big Data analytics patterns to support integrated financial data processing and analytics workloads.
The program emphasized unifying finance and accounting workflows into a centralized back end, with configuration and automation focused on accounting close, cash management and consolidated financial reporting. Operational coverage targeted enterprise finance functions across Aramex, aligning transactional posting, period close and statutory reporting processes on the SAP S/4 HANA platform.
Governance was organized around centralized financial process ownership and standardized workflows to enforce consistent accounting controls and auditability. The implementation explicitly positions SAP S/4 HANA and its real time analytics capability as the engine that powers expansion, with the goal of enhancing operations through consolidated finance systems and Big Data analytics on the SAP S/4 HANA platform.
|
Aramex HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Compensation | Compensation Management | HCM | n/a | 2017 | 2017 |
In 2017, Aramex implemented SAP SuccessFactors Compensation as its Compensation Management solution. The rollout focused on centralizing compensation planning and pay program administration within corporate HR and total rewards functions.
SAP SuccessFactors Compensation was configured to support standard Compensation Management capabilities, including plan templates, eligibility rules, budget allocation controls, manager worksheets, calibration workflows, and multi-step approval routing. Configuration emphasized role based access, compensation cycle orchestration, and configurable pay components to align salary review processes and incentive distribution with established pay policies.
Operational ownership was assigned to the HRIS and total rewards teams, with internal staff holding SuccessFactors Certification in the Compensation Module responsible for ongoing configuration, governance, and administrator training. Governance changes formalized compensation cycle schedules, approval chains, and audit controls within the application to ensure consistent administration across the organization.
|
|
|
|
|
Core HR | HCM |
|
2017 | 2017 |
|
|
|
|
|
Learning and Development | HCM |
|
2017 | 2017 |
|
|
|
|
|
Payroll | HCM |
|
2017 | 2017 |
|
|
|
|
|
Performance and Goal Management | HCM |
|
2017 | 2017 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2017 | 2017 |
|
|
|
|
|
Time and Attendance | HCM |
|
2017 | 2017 |
|
Aramex Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Aramex deployed Zoom for Audio Video and Web Conferencing. The Zoom implementation serves as a cloud-hosted conferencing platform supporting video meetings, screen sharing, chat, webinar hosting and cloud recording to enable both internal collaboration and external customer interactions.
Zoom is embedded on Aramex’s website to provide customer-facing meeting sessions and support interactions, indicating a public-facing conferencing and booking flow tied to web contact workflows. Operational scope includes corporate communications, customer service and operations coordination, with configuration and governance focused on separating public website sessions from internal meeting rooms using scheduling and access controls.
|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
Aramex Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Web Content Management | Content Management |
|
2017 | 2017 |
|
Aramex SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Real-Time Transportation Visibility | SCM |
|
2016 | 2016 |
|
|
|
|
|
Supply Chain Management | SCM |
|
2020 | 2020 |
|
Aramex CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Engagement, Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Engagement, Customer Support | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Experience | CRM |
|
2025 | 2025 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Aramex ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2018 | 2018 |
|
|
|
|
|
IT Service Management | ITSM |
|
2018 | 2018 |
|
|
|
|
|
Remote Monitoring and Management | ITSM |
|
2017 | 2017 |
|
Aramex PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2020 | 2020 |
|
Aramex TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Treasury Management | TRM |
|
2014 | 2014 |
|
|
|
|
|
Treasury Management | TRM |
|
2020 | 2020 |
|
Aramex PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CPaaS (Communication Platform as a Service) | PaaS |
|
2019 | 2019 |
|
|
|
|
|
Extract, Transform, and Load (ETL) | PaaS |
|
2020 | 2020 |
|
Aramex IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Digital Workspace | IaaS |
|
2014 | 2014 |
|
|
|
|
|
SD-WAN | IaaS |
|
2016 | 2016 |
|
Aramex CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
Aramex Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Professional Services | Professional Services |
|
2020 | 2020 |
|
|
|
|
|
Professional Services | Professional Services |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Aramex
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Aramex Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Aramex IT executives and key decision makers. This section highlights Aramex's latest recorded technology evaluations, including Softeon WMS for Warehouse Management on 2026-04-01 and CargoWise Transport for Real-Time Transportation Visibility on 2024-08-07. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Aramex digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-04-01 | Aramex | Evaluated | Softeon | Softeon WMS | Warehouse Management | SCM |
| 2024-08-07 | Aramex | Evaluated | WiseTech Global | CargoWise Transport | Real-Time Transportation Visibility | SCM |
FAQ - APPS RUN THE WORLD Aramex Technographics
Aramex is a Transportation organization based in United Arab Emirates,
with around 18000 employees and annual revenues of $1.55 billion.
Aramex operates a diverse technology stack with applications such as
SAP S/4 HANA, SAP SuccessFactors Compensation and Zoom,
covering areas like ERP Financial, Compensation Management and Audio Video and Web Conferencing.
Aramex has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Zoom Video Communications.
Aramex recently adopted applications including
Sprinklr Unified-CXM in 2025, DocuSign eSignature in 2021 and MessageBird Flow Builder in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Aramex’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Aramex’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Aramex technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.