ACI Worldwide, Inc. Strengths, Domain Expertise, and Key Differentiators
ACI Worldwide, Inc. develops, markets, installs and supports a line of software products and services primarily focused on facilitating electronic payments. The Company also distributes or acts as a sales agent for software developed by third parties. Its products and services are used principally by financial institutions, retailers, billers and electronic payment processors, both in domestic and international markets. The Company's products are sold and supported through distribution networks covering three geographic regions, including the Americas, Europe/Middle East/Africa (EMEA) and Asia/Pacific. The Company's products and services are used by a range of transaction-generating endpoints, including automated teller machines (ATM), retail merchant point-of-sale (POS) terminals, bank branches, corporations and Internet commerce sites. The Company provides payment solutions to financial institutions globally for both retail banking and transaction banking services.
ACI Worldwide, Inc. Recent Developments
Through 2023, ACI Worldwide has been actively expanding its suite of real-time payments solutions, catering to the evolving needs of the financial industry.
One significant development is the introduction of a digital central infrastructure. This single ISO 20022 native solution combines digital overlay services with ACI's Central Infrastructure. ACI offers tailored consultancy and professional services to facilitate the planning, design, and implementation of this solution. By consolidating services under one vendor, ACI simplifies SLA management and reduces complexities for customers. The digital central infrastructure integrates real-time central infrastructure with various digital overlays, including Request to Pay, QR-code payments, back-office management platforms, and AI-powered fraud technology. Additionally, it offers value-added services such as merchant onboarding and management, dispute management, and multiple-aliases management.
Furthermore, ACI has integrated Swift Go into its cross-border payments portfolio to address the growing demand for innovative cross-border, real-time payment solutions. Collaborating with Swift Go empowers banks to leverage its capabilities seamlessly through the ACI Enterprise Payments Platform.
ACI Worldwide has expanded its real-time payments solutions, launching ACI Instant Pay to enable merchants in both the U.S. and Europe/U.K. to accept instant online, mobile, and in-store payments through seamless API integration with the ACI Payments Orchestration Platform, reinforcing ACI's global leadership in powering real-time schemes worldwide.
In March 2022, ACI Worldwide introduced Fraud Scoring Services, an innovative fraud scoring platform equipped with advanced machine learning capabilities. This platform enables financial institutions of all sizes to enhance their fraud detection and prevention efforts in real-time. Also in March 2022, ACI announced that ACI Payments now offers PayPal and Venmo payments to federal taxpayers, making ACI the first vendor to provide Venmo as a payment option for federal taxpayers.
In February 2022, ACI unveiled ACI PayAfter, a groundbreaking solution enabling merchants worldwide to offer their customers more than 70 Buy Now, Pay Later (BNPL) options through a single integration. This user-friendly interface aims to improve acceptance rates and cater to a broader customer base, thereby driving merchant sales globally.
ACI Worldwide, Inc. Mergers and Acquisitions (M&A) Activities
In September 2022, ACI finalized the sale of its corporate online banking solutions to One Equity Partners ("OEP"), a private equity firm, for $100 million in cash. This transaction encompasses customer contracts, technology assets, and intellectual property, with the employees dedicated to these solutions transitioning to the new company. The divestiture is in line with ACI's strategic focus on its core business lines, enabling greater concentration on faster-growing segments while generating immediate cash for future investments.
In May 2019, ACI Worldwide acquired Speedpay – Western Union’s United States bill pay business for $750 million in an all-cash transaction. With Speedpay, ACI expands its reach into existing and complementary segments such as consumer finance, insurance, healthcare, higher education, utilities, government and mortgage. The Speedpay and ACI’s UP Bill Payment platforms become a unified bill payment platform that supports billions of transactions and drives digital bill payment forward.
ACI Worldwide, Inc. Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying ACI Worldwide, Inc. applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of ACI Worldwide, Inc. and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified ACI On Demand, ACI Universal Payments (UP) solutions. customers.
ACI Worldwide, Inc. Overview
2811 Ponce de Leon Blvd, PH1
Coral Gables, FL, 33134, United States
1 305-894-2200
https://www.aciworldwide.com/
Ownership: - NASDAQ: ACIW
Number of Employees: 3349
Functional Markets: eCommerce, ERP Financial, ERP Services and Operations, TRM,
Key Verticals: Aerospace and Defense, Automotive, Banking and Financial Services, Communications, Construction, Real Estate, Consumer Packaged Goods, Distribution, K12, Higher Education, Federal Government, State and Local Government, Public Safety, Healthcare, Life Insurance, P&C Insurance, Specialty Insurance, Leisure and Recreation, Hospitality, Life Sciences, Manufacturing, Media, Faith-Based Nonprofit, Youth and Elderly Care, Special Cause Nonprofit, Oil and Gas, Chemicals, Professional Services, Retail, Transportation, Utilities,
ACI Worldwide, Inc. Key Enterprise and Cloud Applications
ACI On Demand, ACI Universal Payments (UP) solutions.
ACI Worldwide, Inc. Revenues, $M:
| Type/Year | 2022 | 2023 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
ACI Worldwide, Inc. Revenue Breakdown By Type, $M:
ACI Worldwide, Inc. Enterprise Applications Revenues By Functional Markets, $M:
ACI Worldwide, Inc. Enterprise Applications Revenues By Verticals, $M:
ACI Worldwide, Inc. Revenues By Region, $M
| Region | % of Total Revenues | 2023 Total Revenues, $M | 2023 Enterprise Applications Revenues, $M | 2023 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
ACI Worldwide, Inc. Direct vs Indirect sales
| Region | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
ACI Worldwide, Inc. Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified ACI Worldwide, Inc. Customers
No. of ACI Worldwide, Inc. Customers: 6000
No. of ACI Worldwide, Inc. Enterprise Applications Customers: 6000
No. of ACI Worldwide, Inc. Cloud Customers: x
No. of ACI Worldwide, Inc. Cloud Subscribers: x
ACI Worldwide powers digital payments for more than 6,000 organizations around the world. More than 1,000 of the largest financial institutions and intermediaries, as well as thousands of global merchants, rely on ACI to execute $14 trillion each day in payments and securities. In addition, thousands of organizations utilize ACI EBPP services.
Through its comprehensive suite of SaaS and Platform solutions, ACI Worldwide delivers real-time, immediate payments capabilities, and enable a complete omni-channel payments experience. ACI Worldwide products are sold and supported through distribution networks covering three geographic regions – the Americas, EMEA, and Asia/Pacific.
Some of its customer wins included: Alipay, Jack Henry, Rabobank Raphaels Bank, The Co-operative Group (Co-op), TransferWise, Turkish Bank, Erste Bank Hungary , Wargaming, ADSI, HyperPay, Braspag, Egyptian Banks Company, Peach Payments, PayPlug, National Payment Corporation of Vietnam (NAPAS), Bambora, Pay360, The Shared Electronic Banking Services Company (KNET), Kuwait, Computer Services, Inc. (CSI), City of Tallahassee (FL), Cedarville University, Mount Saint Mary’s University and West Virginia Wesleyan College.
ACI Worldwide, Inc. Market Opportunities, M&A and Geo Expansions
In June 2023, ACI Worldwide and Dock partnered to introduce Acquiring as a Service solutions in Brazil. This model simplifies the process for businesses to become acquirers, bypassing traditional accreditation requirements. It offers cost efficiencies and streamlines operations, enabling a broader range of businesses to participate in payment processing. This partnership marks a significant shift in the acquiring landscape, fostering competition and innovation in the Brazilian market.
The collaboration with Mexipay in México provides ACI with a foothold in a rapidly evolving market, leveraging Mexipay's expertise as a new fintech player to introduce innovative payment services. By deploying ISO 20022 real-time payments and other cutting-edge solutions through ACI's Enterprise Payments Platform, this partnership has the potential to drive payment innovation and meet the growing demand for advanced payment technologies in México.
Similarly, the expanded partnership with Interswitch Group in the Sub-Saharan Africa region marks a strategic move for ACI to deepen its presence and influence. Transitioning Interswitch from a reseller to a strategic partner underscores ACI's commitment to modernizing and transforming payment infrastructures across multiple markets in the region. This initiative presents an opportunity for banks, fintechs, and other financial institutions to enhance their competitiveness by leveraging ACI's Enterprise Payments Platform to stay ahead of evolving market trends and customer expectations. Overall, these partnerships represent strategic opportunities for ACI to expand its market reach, drive innovation, and strengthen its position as a global leader in mission-critical, real-time payments software.
ACI Worldwide, Inc. Risks and Challenges
On May 31, 2023, ACI Worldwide disclosed the appointment of Thomas Warsop as President and Chief Executive Officer, effective June 1, 2023. Warsop, an experienced executive in financial services technology, had been serving as Interim President and CEO since November 2022. His appointment presents a transition in leadership, potentially impacting the company's strategic direction and operational decisions. Adalio Sanchez will maintain his role as non-executive Chair of the Board, providing continuity in governance. The change in leadership could introduce uncertainties regarding the company's future initiatives and market performance, posing a potential risk for investors and stakeholders.
ACI Worldwide, Inc. Ecosystem, Partners, Resellers and SI
In November 2023, ACI Worldwide signed a partnership with financial technology company Mexipay to boost payment innovation in México. Mexipay, a new fintech player in the México ecosystem, will leverage ACI Enterprise Payments Platform to deploy ISO 20022 real-time payments and other innovative payment services in México.
In May 2023, ACI Worldwide revealed a strategic partnership with Red Hat OpenShift, a top-tier enterprise Kubernetes platform. This collaboration aims to empower financial institutions and payment providers by facilitating the utilization of ACI solutions on the Red Hat OpenShift platform. By joining forces, ACI and Red Hat OpenShift offer innovative avenues for ACI's clientele to leverage the cloud effectively. This collaboration enables ACI customers to implement an advanced, unified approach to cloud adoption, catering to both private and public cloud environments.
ACI's primary method of distribution is direct sales by employees assigned to specific target segments. They also use distributors and referral partners to supplement their direct sales force in countries where it is more efficient and economical to do so.
ACI Worldwide collaborates with two major types of third-party product partners: technology partners and business partners. Technology partners include industry leaders such as Amazon, HPE, IBM, Microsoft Corporation, and Oracle USA, Inc. These partnerships involve utilizing their hardware, software, and cloud-based infrastructure services to enhance ACI's products and services. Business partners work closely with ACI by embedding their technology into ACI products, hosting their software in ACI's cloud offerings, or jointly marketing solutions. These partnerships aim to provide integrated solutions that address specific business needs and market demands.
ACI Worldwide, Inc. Cloud Infrastructure Insights
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Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
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