Automation Anywhere Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS and CLOUD TOP 500 Market Report

571 Automation Anywhere

Automation Anywhere Strengths, Domain Expertise, and Key Differentiators

Automation Anywhere’s Automation 360 is the world’s only cloud-native, AI-powered RPA platform. This is a key strength because it allows customers to access the platform from anywhere in the world and scale it across the entire organization without the need for in-house installation.

Automation Anywhere Recent Developments

In June 2023, Automation Anywhere revealed plans to launch new generative AI features on its Automation Success Platform, harnessing the capabilities of Google's large language models (LLMs) through Vertex AI. The expanded partnership between Automation Anywhere and Google Cloud aims to leverage generative AI and intelligent automation, enabling widespread AI adoption across enterprises and facilitating accessibility. Through this collaboration, Automation Anywhere users can now employ Google Cloud's generative AI models via Vertex AI to streamline automation processes, particularly in areas such as human resources, finance, IT, and supply chains. The partnership unlocks new possibilities, including empowering citizen developers to swiftly translate ideas into automation using natural language within the Automation Success Platform, marking a significant step towards accelerated automation adoption.

In October 2021, Automation Anywhere introduced Automation Anywhere for Contact Centers, a cloud-native, AI-driven automation solution that works with all contact center platforms to connect data and automate manual processes, empowering agents to become more efficient in finding, retrieving, and updating information, as well as quickly executing client transactions while reducing hold times.

In May 2021, Automation Anywhere launched the industry’s first cloud-native bot to automate electronic health records. The Epic Fast Healthcare Interoperability Resources (FHIR) API Bot automates access to electronic health records (EHR) for the Epic Systems EHR vendor. Today, more than 90% of hospitals and medical facilities have shifted from using paper medical records to EHRs. Interoperability between legacy systems and Epic Systems’ systems is critical for patient care, quality monitoring, regulatory compliance, and minimizing redundant expenditures. During the pandemic, the bot can be used to facilitate data sharing between organizations to monitor COVID-19 vaccine delivery, supply, and demand.

Automation Anywhere Mergers and Acquisitions (M&A) Activities

In December 2021, Automation Anywhere acquires FortressIQ to boost process mining. With this acquisition of FortressIQ, Automation Anywhere will expand its platform with new optimization capabilities that help to identify which software-based processes in an organization can be automated.

Automation Anywhere Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Automation Anywhere applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Automation Anywhere and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Automation 360 customers.

Automation Anywhere Key Enterprise and Cloud Applications

Automation 360

Automation Anywhere Revenues, $M:

Type/Year20222023YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

Automation Anywhere Revenue Breakdown By Type, $M:

TypeLicenseServicesHardwareS&MSaaSPaaSIaaSOtherTotal
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe 100%
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe

Automation Anywhere Revenues By Region, $M

Region% of Total Revenues2023 Total Revenues, $M2023 Enterprise Applications Revenues, $M2023 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

Automation Anywhere Direct vs Indirect sales

RegionDirect SalesIndirect SalesTotal
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

Automation Anywhere Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Automation Anywhere Customers


No. of Automation Anywhere Customers: 3200

No. of Automation Anywhere Enterprise Applications Customers: x

No. of Automation Anywhere Cloud Customers: x

No. of Automation Anywhere Cloud Subscribers: x


In September 2021, Automation Anywhere initiated a collaboration with IndianOil Corporation Limited (IOCL) aimed at accelerating automation to foster innovation. As part of the initial phase of a five-year plan, IOCL successfully automated key processes in departments such as Finance, HR, and Inventory. Additionally, in August 2021, Automation Anywhere partnered with Arab National Bank (ANB), enhancing back-office processes in the banking sector. The implementation of Robotic Process Automation (RPA) has not only improved compliance, productivity, and operational efficiency but also resulted in substantial cost savings. Furthermore, Automation Anywhere's deployment of Automation 360 at JSC Roytberg Clinic, Medicina, in Russia, has yielded significant benefits, saving 6000 hours of manual work annually and achieving nearly 100% processing accuracy. The estimated total cost savings from intelligent automation in this case are approximately $1.2 million per year. In May 2021, TaskUs implemented Automation Anywhere's cloud-native, AI-powered platform, Automation 360, and digital assistant AARI, successfully reducing customer request handle time by half. TaskUs chose Automation 360 for its user-friendly interface and scalability across the entire enterprise with AARI, the first digital assistant at work, contributing to increased customer satisfaction scores with near-perfect data accuracy.

Automation Anywhere Market Opportunities, M&A and Geo Expansions

In August 2021, Automation Anywhere unveiled global RPA impact reports, pinpointing pivotal growth opportunities for the company. The surge in cloud-based Robotic Process Automation (RPA) by over 1,000% year-over-year reflects organizations' rapid shift to the cloud in their digital transformation endeavors, with five times more customers opting for cloud RPA over on-premises solutions. Automation Anywhere stands poised to meet this escalating demand effectively.

Automation Anywhere Risks and Challenges

Automation Anywhere emphasizes that Robotic Process Automation (RPA) exhibits significant potential in enterprise deployments, leading to the annual saving of thousands of hours and allowing individuals to concentrate on higher-value tasks. The key to successful RPA implementation, however, lies in a well-balanced combination of people, process, and technology, with a focus on critical dimensions such as ease of use, administration, support, versatility, customer support, scalability, and a commitment to Total Cost of Ownership (TCO) and Return on Investment (ROI).

Automation Anywhere Ecosystem, Partners, Resellers and SI

In August 2021, Automation Anywhere launched a revolutionary RPA Maturity Assessment tool, streamlining the adoption, deployment, and scalability of intelligent automation for automation teams, business leaders, and citizen developers. This innovative tool generates customized reports pinpointing opportunities to expedite and enhance the intelligent automation scaling process, assessing program maturity and offering recommendations to eliminate barriers to RPA adoption. Concurrently, Automation Anywhere introduced a robust suite of learning and support resources tailored for the company's cloud-native, AI-powered Automation 360 platform.

Automation Anywhere Cloud Infrastructure Insights

Subscribe to read more about:

  • Automation Anywhere Public Cloud and Infrastructure (IaaS)
  • Automation Anywhere Platform (PaaS)
  • Automation Anywhere Application Delivery
  • Automation Anywhere Private Cloud and Data Centers

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.


Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).


For additional information on our methodologies, here's the link:

https://www.appsruntheworld.com/About Us
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