CCC Intelligent Solutions Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS and CLOUD TOP 500 Market Report

105 CCC Intelligent Solutions

CCC Intelligent Solutions Strengths, Domain Expertise, and Key Differentiators

CCC Intelligent Solutions is a SaaS platform powering the multi-trillion-dollar P&C insurance economy. CCC digitizes mission-critical AI-enabled workflows, facilitates commerce, and connects more than 35,000 businesses across the insurance economy, including insurers, automakers, collision repairers, parts suppliers, lenders and more.

CCC Intelligent Solutions Recent Developments

In October, 2023, CCC Intelligent Solutions unveiled its latest AI-based photo analysis capabilities, extending into claims handling and appraisal processes to identify potential indemnity amounts earlier. This advancement facilitates quicker decision-making post-FNOL, optimizing downstream processing for both APD and casualty claims. Also on October, CCC introduced applied AI solutions to collision repairers, aiming to alleviate labor shortages within the community. These AI-powered tools seamlessly integrate into CCC ONE, automating initial damage assessments and streamlining the estimating process. By relieving experienced estimators of routine tasks, the solutions enable them to focus on critical activities, enhancing overall efficiency.

Also in October 2023, CCC introduced CCC Amplify, an innovative digital solution offers collision repairers a user-friendly platform to swiftly build and launch customized websites. Accessible through the CCC ONE® platform, CCC Amplify streamlines the website creation and maintenance process by seamlessly integrating CCC ONE shop information.

CCC recently introduced Repair Cost Predictor and Mobile Jumpstart, AI-driven solutions that help address the tight labor challenges facing repair facilities in writing estimates for damaged vehicles. Repair Cost Predictor is a new AI-powered feature within Engage that allows consumers who are shopping for a repair to upload photos of their damaged vehicle and receive a predicted range for the cost of repair in seconds. The consumer can then book an appointment for an estimate or directly schedule a repair, giving repair facilities the capability to efficiently capture and convert digital leads, even after hours. The photos and predictions are seamlessly integrated into CCC ONE, further enhancing the repair facilities’ ability to service their customers. Mobile Jumpstart is a new feature within our CCC ONE Estimating-IQ solution that helps estimators significantly reduce the time it takes to prepare estimates by leveraging their mobile phones. In early usage, Mobile Jumpstart is reducing the average time to complete an initial estimate from about half an hour to a few minutes or less.

CCC recently launched CCC Impact Dynamics, a new computer vision AI technology for Casualty claims that can predict potential physical injuries to the occupants of a vehicle involved in an accident based on photos of the damaged vehicles. A top-5 auto insurer and long-time customer of CCC’s Automobile Physical Damage solutions has contracted for Impact Dynamics, the insurer’s first Casualty solution from CCC.

CCC Intelligent Solutions Mergers and Acquisitions (M&A) Activities

In February 2022, CCC acquired Safekeep, an AI leader in subrogation claims management technology. Safekeep is an enterprise platform that leverages AI to speed and improve subrogation management across auto, property, workers' comp, and other insurance lines of business. The acquisition of Safekeep is a natural next step in CCC's vision to deliver end-to-end straight-through claims processing.

CCC Intelligent Solutions and Dragoneer Investment Group have announced the completion of the business combination of CCC and Dragoneer Growth Opportunities Corp., a special purpose acquisition company formed by Dragoneer Investment Group as of July 30, 2021. The combined company, CCC Intelligent Solutions Holdings Inc., will be listed on the New York Stock Exchange under the ticker symbols “CCCS” and “CCCS WS,” respectively.

CCC Intelligent Solutions Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying CCC Intelligent Solutions applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of CCC Intelligent Solutions and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified CCC ONE customers.

CCC Intelligent Solutions Overview

167 N. Green St. 9th Floor

Chicago, IL, 60607, United States

1 800-621-8070

https://www.cccis.com/


Ownership: - NYSE: CCCS

Number of Employees: 2375

Functional Markets: Content Management, CRM, ERP Financial, ERP Services and Operations, PPM, Procurement, SCM,

Key Verticals: Automotive, Distribution, P&C Insurance, Professional Services, Transportation,

CCC Intelligent Solutions Key Enterprise and Cloud Applications

CCC ONE

CCC Intelligent Solutions Revenues, $M:

Type/Year20222023YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

CCC Intelligent Solutions Revenue Breakdown By Type, $M:

TypeLicenseServicesHardwareS&MSaaSPaaSIaaSOtherTotal
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe 100%
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe

CCC Intelligent Solutions Revenues By Region, $M

Region% of Total Revenues2023 Total Revenues, $M2023 Enterprise Applications Revenues, $M2023 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

CCC Intelligent Solutions Direct vs Indirect sales

RegionDirect SalesIndirect SalesTotal
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

CCC Intelligent Solutions Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified CCC Intelligent Solutions Customers


No. of CCC Intelligent Solutions Customers: 35000

No. of CCC Intelligent Solutions Enterprise Applications Customers: 35000

No. of CCC Intelligent Solutions Cloud Customers: x

No. of CCC Intelligent Solutions Cloud Subscribers: x


CCC boasts strong relationships with its customers, which are pivotal to its success. This includes agreements with over 300 insurers, covering carriers, self-insurers, and other entities involved in processing insurance claims. Notably, CCC counts 18 of the top 20 automotive insurance carriers in the U.S. among its clients, based on DWP (Direct Written Premium). Additionally, CCC serves hundreds of regional carriers. Their customer base extends beyond insurers to encompass over 28,000 automotive collision repair facilities, which include repairers and other entities involved in estimating damaged vehicles. Furthermore, CCC collaborates with more than 4,500 parts suppliers, ensuring a robust supply chain for automotive repairs. In addition to insurers and repair facilities, CCC has established relationships with 13 of the top 15 automotive manufacturers, based on new vehicle sales. This suggests involvement in providing services or solutions related to automotive technology, repair, or data management.

It's customers are: All Star Auto Lights (Florida location), GoFit Auto Panels, Knox Auto Parts, Midway Auto Parts, Rydell OEM Surplus, Brandywine Economy Parts, Carro Pacific Inc., ECO Automotive Distributors, PAM's Auto Parts, Inc., Capstone Auto Body Parts, KAPA Auto Body Parts, Perfect Fit/US Auto Parts, Wheeler's Auto Body Supply, O'Reilly Automotive, Inc., Professional Parts Group, 1-800-Radiator&A/C, Continental Auto Parts, and many more.

CCC Intelligent Solutions Market Opportunities, M&A and Geo Expansions

CCC continued to deliver solutions to its insurance customer group at scale, touching more claims with more solutions than ever before. In 2022, for example, the highest number of U.S. auto insurance claims in the company’s history were processed using CCC solutions. The digital channel continues to scale, with mobile as a method of auto claim inspection increasing by 20% in 2022. During Q4, CCC renewed a top-10 auto insurer (based on direct premium written) for a 5-year extension, and had numerous cross-selling successes, including several insurance clients who added Casualty solutions to their portfolio of existing CCC products for the first time.

CCC experienced ongoing strength across its repair facility customer group, growing revenue through a combination of new logos, cross-selling, and upselling. In 2022, CCC added over 1,000 new rooftops and now has over 28,000 repair facilities on the CCC ONE® network. In Q4, CCC expanded its relationship with a leading multi-store operator seeking platform standardization across their collision, fleet, and paint operations for an additional 400 locations. In addition, the number of repair facilities using 4 or more CCC solutions has increased by over 20% over the past two years.

CCC is increasingly using artificial intelligence across its solution set to help clients make decisions faster. Over 100 of CCC’s 300+ insurance customers are actively using CCC’s AI-powered capabilities. In 2022, the application of advanced computer vision AI for claims processing increased 60 percent year-over-year. Over 14 million unique claims have been processed to date using a CCC deep learning AI solution – with 2022 at three times the level of 2019 – and the number of claims using 4 or more of CCC’s AI applications doubled year-over-year. CCC increased to 15 the total number of insurance carriers using CCC Estimate - STP, the industry-first AI-powered touchless estimating solution. These 15 carriers include 7 of the top-10 auto insurers in the U.S. by direct written premium and represent over 50% of U.S. auto insurance claim volume.

CCC Intelligent Solutions Risks and Challenges

Having been one of the pioneers in automotive claims processing, CCC has continued to expand in the aftermarket opportunities such as building an electronic network that connects auto parts suppliers. However, its first-move advantage in the claims processing market has also come with a price.

One of the biggest challenges of CCC has to do with the re-platforming of its mainframe system in Cobol into a Java/J2EE environment for easier maintenance and upgrade, a process that could take years to complete. And it's too soon to tell whether its new owner is willing to invest heavily in replacing its aging mainframe platform with one suitable for the new era of Cloud computing.

CCC Intelligent Solutions Ecosystem, Partners, Resellers and SI

Mostly, Direct Sales in United States.

CCC Intelligent Solutions Cloud Infrastructure Insights

Subscribe to read more about:

  • CCC Intelligent Solutions Public Cloud and Infrastructure (IaaS)
  • CCC Intelligent Solutions Platform (PaaS)
  • CCC Intelligent Solutions Application Delivery
  • CCC Intelligent Solutions Private Cloud and Data Centers

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.


Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).


For additional information on our methodologies, here's the link:

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Buyer Intent: Companies Reading this Research Report
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively reading this research report. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively accessing this research report include:
  1. Dealfront, a Germany based Professional Services organization with 225 Employees
  2. UBS, a Switzerland based Banking and Financial Services company with 109991 Employees
  3. DreamVPS, a Israel based Professional Services organization with 20 Employees
LogoCompanyIndustryEmployeesRevenueCountryEvaluated
DealfrontProfessional Services225$50MGermany2024-11-24
SubscribeSubscribeBanking and Financial Services109991$39.4BSwitzerland2024-06-24
SubscribeSubscribeProfessional Services20$2MIsrael2024-06-23