Cisco Systems Strengths, Domain Expertise, and Key Differentiators
Established in 1984, Cisco is a global company specializing in designing and delivering a comprehensive suite of technologies that have played a pivotal role in shaping the Internet landscape. Operating across diverse domains, including networking, security, collaboration, applications, and the cloud, Cisco is at the forefront of seamlessly integrating intent-based technologies. This strategic approach empowers customers to efficiently manage an increasing volume of users, devices, and interconnected elements within their networks, thereby enabling the provision of a highly secure and intelligent platform tailored to the demands of their digital business.
Within Cisco's extensive portfolio, the Collaboration Cloud stands out, featuring WebEx as a flagship solution for cloud-based collaboration. Complementing this, various applications are available for customer service and support. These products are accessible as cloud/hosted services directly from Cisco or through a network of trusted partners and service providers, showcasing Cisco's commitment to delivering innovative solutions and facilitating seamless digital experiences for its clientele.
Cisco Systems Recent Developments
In October 2023, during the WebexOne event, Cisco unveiled a novel AI strategy for Webex, aimed at enhancing communication and collaboration. Diverging from AI solutions that concentrate solely on text or documents, Webex implemented real-time communication for audio and video to address common challenges. This encompassed ensuring clear audio and video calls and meetings, even in low-bandwidth conditions. The introduction also featured the launch of the new Webex AI Assistant, equipped with enhanced capabilities designed to elevate productivity and accuracy for customers. The comprehensive application of the Webex AI strategy and Webex AI Assistant was announced across the entire Webex portfolio, including The Webex Suite, Cisco Collaboration devices, Webex Contact Center, Webex Connect, and Webex Control Hub.
In October 2021 Cisco unveiled a preview of its next-generation hybrid work collaboration product. Webex Hologram is the industry’s only real-time meeting solution that takes advantage of augmented reality headsets to combine feature-rich Webex meeting functionality with immersive 3D holograms. With 64% of employees agreeing that the ability to work remotely directly affects whether they stay or leave a job (source: Cisco Hybrid Work Index), organizations will increasingly offer flexible work arrangements. Yet this poses a challenge for teams that require hands-on collaboration, such as design or training with a physical object. With Webex Hologram’s holographic capabilities, participants can now interact in ways previously possible only in person.
In June 2021 Cisco Meraki expanded IoT and WAN portfolios with new technologies to support hybrid workforces around the globe with smarter and safer workspace environments. As businesses continue to evolve toward a digital-first model for their operations, it is critical that users, employees, and customers have exceptional experiences. With expanded technologies, these experiences can easily be delivered by converging best-in-class networking, security, and IoT. From hybrid workforces to smarter workspaces, organizations can seamlessly optimize network performance across any environment.
In March 2021 Cisco today introduced Cisco Plus, the company’s unique as-a-service strategy, bringing new flexible buying and consumption models to customers. To meet its customers’ needs, Cisco is transforming its go-to-market strategy for hardware, software, and services. New buying and operations experiences from Cisco Plus provide simpler consumption and use of the Cisco portfolio. Cisco Plus will offer best-in-class networking, security, compute, storage, applications, and observability solutions as-a-service with unified subscriptions that are easy to consume, simple to use, and deliver an unparalleled experience.
Cisco Systems Mergers and Acquisitions (M&A) Activities
In 2022 and 2023, Cisco strategically pursued a series of acquisitions to fortify its standing as a global technology provider, specializing in networking solutions that facilitate seamless connections, communication, and collaboration. Among the notable acquisitions were Working Group Two, Code BGP, Oort Inc., SamKnows, Accedian, Armorblox, Smartlook, Lightspin, Valtix, Syrmia Networks, and Opsani.
In a significant development in 2023, Cisco publicly disclosed its intention to acquire the cybersecurity firm Splunk for approximately $28 billion. This landmark deal represents Cisco's most substantial investment to date and is poised to significantly augment its software business. Splunk is recognized for its expertise in data observability, which empowers organizations to proactively monitor their systems for cybersecurity risks and other potential threats.
In 2019 and 2018, Cisco picked up CloudCherry for Customer Experience Management, Voicea for meeting transcription, July Systems for engagement. In October 2017, Cisco Systems acquired Broadsoft for $1,9 Billion to further entrench itself in the cloud communication and collaboration area. In January 2017, Cisco acquired AppDynamics, a company that monitors application performance, for $3,7 billion. The acquisition came just one day before AppDynamics was set to IPO. In 2016, Cisco acquired several companies. Among them are Springpath, the startup whose technology is used in Cisco's HyperFlex Systems, CloudLock, a privately held cloud security company founded in 2011 by three Israeli military veterans, for $293 million, CloudLock, a privately held cloud security company founded in 2011 by three Israeli military veterans, for $293 million.
In August 2020, Cisco completed the acquisition of ThousandEyes. ThousandEyes’ internet and cloud intelligence platform expands visibility and insights into the digital delivery of applications and services over the internet and the cloud. ThousandEyes enables organizations to visualize any network as if it was their own, quickly surface actionable insights, and collaborate and solve problems with service providers. Cisco’s strength in network and application performance, combined with visibility into the internet enabled by ThousandEyes, now allows customers to have an end-to-end view into the digital delivery of applications and services over the internet. This combination enables customers to pinpoint deficiencies and improve network and application performance across enterprise and cloud networks. Cisco will incorporate ThousandEyes capabilities across Cisco’s core Enterprise Networking and Cloud, and AppDynamics portfolios.
Cisco Systems Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Cisco Systems applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Cisco Systems and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Cisco Infinite Video Platform, Cisco Spark, Cisco WebEx, Energy Management Suite, Metacloud, customers.
Cisco Systems Overview
170 West Tasman Drive
San Jose, CA, 95134, United States
1 408-526-4000
https://www.cisco.com/
Ownership: - CSCO : NasdaqGS
Number of Employees: 79500
Functional Markets: Collaboration, Content Management, CRM, ERP Services and Operations, ITSM, PPM,
Key Verticals: Aerospace and Defense, Automotive, Banking and Financial Services, Communications, Construction, Real Estate, Consumer Packaged Goods, Distribution, K12, Higher Education, Federal Government, State and Local Government, Public Safety, Healthcare, Life Insurance, P&C Insurance, Specialty Insurance, Leisure and Recreation, Hospitality, Life Sciences, Manufacturing, Media, Faith-Based Nonprofit, Youth and Elderly Care, Special Cause Nonprofit, Oil and Gas, Chemicals, Professional Services, Retail, Transportation, Utilities,
Cisco Systems Key Enterprise and Cloud Applications
Cisco Infinite Video Platform, Cisco Spark, Cisco WebEx, Energy Management Suite, Metacloud,
Cisco Systems Revenues, $M:
Type/Year | 2022 | 2023 | YoY Growth, % |
---|---|---|---|
Total Revenues, $M | Subscribe | Subscribe | Subscribe |
Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Cisco Systems Revenue Breakdown By Type, $M:
Cisco Systems Enterprise Applications Revenues By Functional Markets, $M:
Cisco Systems Enterprise Applications Revenues By Verticals, $M:
Cisco Systems Revenues By Region, $M
Region | % of Total Revenues | 2023 Total Revenues, $M | 2023 Enterprise Applications Revenues, $M | 2023 Cloud Applications Revenues, $M |
---|---|---|---|---|
Americas | Subscribe | Subscribe | Subscribe | Subscribe |
EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
APAC | Subscribe | Subscribe | Subscribe | Subscribe |
Total | Subscribe | Subscribe | Subscribe | Subscribe |
Cisco Systems Direct vs Indirect sales
Region | Direct Sales | Indirect Sales | Total |
---|---|---|---|
Type % | Subscribe | Subscribe | Subscribe |
Revenues, $M | Subscribe | Subscribe | Subscribe |
Cisco Systems Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified Cisco Systems Customers
No. of Cisco Systems Customers: 1000000
No. of Cisco Systems Enterprise Applications Customers: x
No. of Cisco Systems Cloud Customers: x
No. of Cisco Systems Cloud Subscribers: x
With a formidable global presence, Cisco operates across 350 offices worldwide, establishing a vast network of clientele. Among its esteemed customers are industry leaders such as Aertssen Group, Broadcom Corporation, Honeywell International, Euroclear, UniCredit, Memorial Healthcare System, SICK AG, and numerous other prominent entities. This extensive reach underscores Cisco's commitment to serving diverse sectors and fostering lasting partnerships with a broad spectrum of organizations globally.
Cisco Systems Market Opportunities, M&A and Geo Expansions
In 2010, the task of transforming Cisco's renowned product portfolio into one of the world's largest software companies was a significant undertaking. Historically recognized as a leading hardware provider, particularly in corporate and public networks, Cisco embraced the challenge of shifting its revenue dynamics. This substantial transformation necessitated a comprehensive expansion of the technology portfolio through both organic and inorganic means. In 2023 after a years-long shift toward software, Cisco generated almost $17 billion in software revenue, accounting for around 30% of their total revenue.
Recognizing the learning opportunities from its own evolution, Cisco acknowledges the importance of agility and flexibility in driving cloud-first digital transformations for organizations. Consequently, the company is actively reimagining its software platforms and enhancing the purchasing experiences to meet the evolving needs of its customers.
From 2015 to 2021, Cisco has made multi-billion-dollar investments to build cloud into every aspect of its business, focusing on helping customers develop complete cloud strategies with confidence across five key areas: Continuity, Insights, Security, Connectivity, and Operations.
In May 2020, Cisco and Brazil’s Ministry of Science, Technology, Innovations, and Communications (MCTIC) signed a Memorandum of Understanding (MoU) that outlines a program and investment that will boost skills development and digital transformation in Brazil. Participating in the virtual event were Brazil’s Minister Marcos Pontes, Executive Secretary Julio Semeghini, Secretary of Entrepreneurship and Innovation, Paulo Alvim, and Secretary of Telecommunications Vitor Menezes, joined by Cisco Global Innovation Officer Guy Diedrich, Cisco Senior Vice President and Brazil Country Sponsor John Kern, Cisco President Latin America & SVP in the Americas Jordi Botifoll, and Cisco Brazil Country Manager Laercio Albuquerque.
Cisco Systems Risks and Challenges
In light of its announcement regarding the acquisition of Splunk in 2023, Cisco encounters several challenges and complexities. The success of the deal is contingent upon regulatory approvals and adherence to customary closing conditions. Anticipated to conclude in the third quarter of 2024, the timeline introduces uncertainty and the possibility of delays.
Subsequent to the completion of the deal, the integration of two sizable and intricate companies presents a formidable task. Cisco must adeptly navigate cultural disparities and product redundancies, and align customer expectations to ensure a seamless and successful consolidation.
The COVID-19 pandemic has sparked a rush toward video conferencing and CIsco's Webex has been trying to keep up with the immense popularity of Zoom in a market that should have been the unquestionable domain of Cisco. Now Cisco, which went after the high-end video conferencing market with its TelePresence systems and lost its way, is confronted with a host of Cloud-based, ubiquitous and free offerings from Google Meet to 8x8. Then there is the threat of Zoom, which rivals Cisco's market cap despite its tender age of not more than 10 years old.
Cisco Systems Ecosystem, Partners, Resellers and SI
Operating in over 65 countries with a network of more than 10,000 partnerships, the Cisco Partner program is a globally expansive initiative. Cisco strategically engages in both direct and channel sales to promote its collaboration products. The channel partners encompass a diverse range, including systems integrators, service providers, resellers, and distributors.
Notable partners within the Cisco network include Vocus Communications, CompuCom Systems, CDW, Accenture, AT&T, IBM, ABS Technology, Adara Technologies, Alestra, Almaviva, AMC Technology, Atlantic Digital, Black Box, BT, Bynet, CableCom, Apple, Atos, Amazon Web Services, Cognizant, Deloitte, Google, IBM, Intel, Microsoft, NVIDIA, SAP and numerous others. This extensive partner ecosystem highlights Cisco's commitment to collaboration and global market presence.
In September 2021 Telstra and Cisco have continued collaboration with a new five-year agreement to provide advanced connectivity management for Internet of Things (IoT) services with Telstra Control Center powered by Cisco. Using Cisco’s IoT Control Center SaaS solution for more than 10 years has allowed Telstra to advance its business goals and grow new revenue streams. The company currently serves thousands of customers including Australia's major financial institutions, retailers, and government, offering more visibility and flexibility to better manage their businesses and turn IoT data into decisions. Cisco IoT Control Center is a mobile IoT SaaS platform serving the connected car industry. It is currently used in more than 50 service provider networks and 30,000 enterprises supporting more than 185 million connected devices. Cisco continues to work with its service provider customers like Telstra to explore 5G use cases that will drive value, including private 5G, as the platform supports both 5G standalone (SA) and non-standalone (NSA) networks.
In June 2020, Telenor and Cisco signed the third iteration of the Joint Purpose Agreement between the companies, outlining areas where they will strengthen focus together including security, 5G, Open vRAN, B2B expansion, distributed cloud and furthering Telenor Group’s digital transformation to support its flexible working hours approach. The companies are continuing the exploration of new 5G architectures and have started an Open vRAN trial at Telenor headquarters in Norway to further investigate using a virtualized, open infrastructure to improve cost efficiency for service rollouts.
Cisco Systems Cloud Infrastructure Insights
Subscribe to read more about:
- Cisco Systems Public Cloud and Infrastructure (IaaS)
- Cisco Systems Platform (PaaS)
- Cisco Systems Application Delivery
- Cisco Systems Private Cloud and Data Centers
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
https://www.appsruntheworld.com/About Ushttps://www.appsruntheworld.com/taxonomy
https://www.appsruntheworld.com/FAQ