CommerceIQ Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS and CLOUD TOP 500 Market Report

CommerceIQ Strengths, Domain Expertise, and Key Differentiators

CommerceIQ aids brands in dominating retail ecommerce platforms like Amazon, Walmart.com, and Instacart. Using machine learning and automation, their platform boosts market share and profitability by aligning marketing, supply chain, and sales operations. By integrating sales operations, retail media, digital shelf analytics, and supply chain, CommerceIQ ensures higher sales, profits, and brand visibility. It prevents issues like late shipments and stock shortages, optimizes advertising campaigns, and safeguards brand equity against third-party duplicates and aggressive advertisers.

CommerceIQ Recent Developments

In January 2023, CommerceIQ announced remarkable company growth and product innovation, reinforcing its unified platform for retail ecommerce. The year commenced with the successful closure of its Series D funding round, propelling the company's valuation to over $1 billion. CommerceIQ achieved impressive milestones, including a 100%+ year-over-year revenue increase, 100%+ growth in customers served, and a 100%+ expansion in headcount across the U.S., U.K., and India. Additionally, the company augmented its leadership team with key executive appointments to drive continued growth. Notably, CommerceIQ forged strategic partnerships with retailers, extending its network to over 550 retailers, and earned significant industry recognition for its achievements.

In March 2022, CommerceIQ closed a $115 million Series D funding round, boosting the company’s valuation to over $1 billion. This funding, led by SoftBank Vision Fund 2 and joined by existing institutional investors including Insight Partners, Trinity Ventures, Shasta Ventures, and Madrona Venture Group, follows a $60 million Series C round in June 2021, totaling $175 million in funding over the last 12 months. The investment will fuel CommerceIQ’s global expansion and accelerate the development of its unified Retail Ecommerce Management Platform. This platform connects and automates data and decisions across the entire ecommerce stack, enabling intelligent, profitable growth for leading global brands.

CommerceIQ Mergers and Acquisitions (M&A) Activities

In July 2022, CommerceIQ acquired e.fundamentals, a digital shelf analytics provider based in the UK. This integration offers consumer brands a unified global platform for driving profitable market share growth across major retailers. Combining CommerceIQ's sales, supply chain, and retail media automations with e.fundamentals' digital shelf insights enables comprehensive retailer coverage and localized support across the Americas, EMEA, and APAC regions.

CommerceIQ Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying CommerceIQ applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of CommerceIQ and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified CommerceIQ Digital Shelf Analytics, CommerceIQ Ecommerce Sales Management,CommerceIQ Retail Media Management, CommerceIQ’s Market Share, customers.

CommerceIQ Key Enterprise and Cloud Applications

CommerceIQ Digital Shelf Analytics, CommerceIQ Ecommerce Sales Management,CommerceIQ Retail Media Management, CommerceIQ’s Market Share,

CommerceIQ Revenues, $M:

CommerceIQ Revenue Breakdown By Type, $M:

CommerceIQ Enterprise Applications Revenues By Functional Markets, $M:

CommerceIQ Enterprise Applications Revenues By Verticals, $M:

CommerceIQ Revenues By Region, $M

CommerceIQ Direct vs Indirect sales

CommerceIQ Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified CommerceIQ Customers

No. of CommerceIQ Customers: 2200

No. of CommerceIQ Enterprise Applications Customers: x

No. of CommerceIQ Cloud Customers: x

No. of CommerceIQ Cloud Subscribers: x

More than 2,200 consumer goods leaders, including Nestle, Colgate, and Whirlpool, rely on CommerceIQ as their primary source of truth for retail ecommerce.

CommerceIQ Market Opportunities, M&A and Geo Expansions

In August 2022, CommerceIQ launched its Revenue Recovery Automation offering, part of its unified platform leveraging intelligent automation and shopper insights to enhance omnichannel profitability. With CommerceIQ Revenue Recovery Automation, brands can recoup at least one percentage point of profit in their Amazon business within four months by automating the recovery of shortages and chargeback deductions. Analysis of CommerceIQ data reveals that companies may lose one to five percent of their total shipped cost of goods sold (COGS) annually on Amazon due to errors in shortages and chargebacks, potentially resulting in significant losses amidst heightened competition, inflation, and supply chain challenges. CommerceIQ Revenue Recovery Automation software utilizes machine learning to identify root causes and permanently address sources of revenue and profit leakage. It automatically disputes erroneous shortage and chargeback claims, driving profit growth. The platform’s shortage control dashboard and chargeback portal provide a centralized source of data, enabling customers to visualize, analyze, identify issues, and take automated action.

In March 2022, CommerceIQ introduced its groundbreaking Digital Shelf Optimization (DSO) product, a key component of its comprehensive REM platform for brands managing their ecommerce operations. CommerceIQ Digital Shelf Optimization stands out with its extensive retailer coverage, transparent data quality, and actionable features including automations and prioritized recommendations, all aimed at maximizing organic growth. Brands face challenges such as sluggish sales, escalating costs, and the increasing complexity of retail channels and fulfillment methods. Traditional growth strategies like retail media are proving less effective, while resource limitations and fragmented data hinder digital teams' efforts to link activities with sales outcomes. DSO addresses these challenges by empowering brands to enhance organic traffic, generate top-notch content using AI, identify availability gaps at store level, and prioritize assortment needs across omnichannel platforms.

CommerceIQ Risks and Challenges

CommerceIQ's success hinges on the performance and expansion of ecommerce platforms such as Amazon and Walmart. Any major shifts in their policies, algorithms, or market dynamics could significantly affect CommerceIQ's operations. Additionally, intense competition in the ecommerce optimization, retail media management, and digital shelf analytics sectors poses a threat. New entrants and innovative solutions from existing competitors could challenge CommerceIQ's market standing and pricing strategies.

CommerceIQ Ecosystem, Partners, Resellers and SI

In November 2023, Stibo Systems and CommerceIQ unveiled a strategic partnership aimed at enhancing performance for Product Detail Pages (PDPs). This collaboration focuses on providing brands with comprehensive visibility into their product information performance and completing the cycle of product data optimization efforts.

In April 2023, CommerceIQ announced a new partnership with Sam’s Club Member Access Platform (MAP) as part of its Retail Media Management solution. As a MAP Partners Club member, CommerceIQ offers brands the tools to optimize and scale their Sponsored Products campaigns through omnichannel insights, AI-generated analytics, and automations. CommerceIQ enhances campaign efficacy, boosts sales, improves return on ad spend (ROAS), and expands share of voice for brands. Its Retail ecommerce Management platform simplifies Sam’s Club media strategies by automating retail media bidding, SKU management, and overall campaign management, freeing up teams to focus on strategic decisions.

In July 2022, CommerceIQ unveiled a partnership with Walmart Connect, integrating fully with its APIs. This collaboration enables automated management of sponsored product and sponsored brand amplifier advertising. CommerceIQ delivers substantial benefits for its customers on the Walmart platform, yielding an 18% incremental revenue lift and over 100% gains in share of voice (SOV), surpassing traditional advertising metrics like ROAS.

CommerceIQ Cloud Infrastructure Insights

Subscribe to read more about:

• CommerceIQ Public Cloud and Infrastructure (IaaS)
• CommerceIQ Platform (PaaS)
• CommerceIQ Application Delivery
• CommerceIQ Private Cloud and Data Centers

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: