Deem Strengths, Domain Expertise, and Key Differentiators
Deem brings machine learning capabilities, and customizable features to deliver a dynamic and streamlined platform within the business travel ecosystem. From browsing and booking to policy enforcement and cost management, Deem offers comprehensive solutions. Operating under the umbrella of Rearden Commerce, Deem specializes in providing cloud commerce applications tailored for customers, merchants, and their respective partners.
Deem Recent Developments
In July 2023, Etta underwent an official name upgrade to Deem.
In April 2022, Deem introduced a new feature called EcoCheck within its travel management software, offering carbon emissions information and scoring for flights, hotels, and car rentals directly within the booking process. This initiative enhances environmental transparency and sustainability efforts for travelers. Powered by a partnership with Thrust Carbon, EcoCheck utilizes industry-leading methodologies to deliver precise carbon calculations. The sustainability details provided by EcoCheck will be accessible in the Etta mobile app for Android and the updated Etta web interface by the conclusion of May 2022.
Deem introduced the Etta platform in February 2021 as a comprehensive redesign of its Work Fource software. Engineered with a human-centered design and prioritizing a mobile-first approach, Etta delivers an intuitive, consumer-centric booking and management solution.
Deem Mergers and Acquisitions (M&A) Activities
In March 2023, Travelport, a leading global technology firm facilitating travel bookings for numerous travel suppliers worldwide, revealed its acquisition of Deem. This strategic move aligns with Travelport's ongoing commitment to innovation, exemplified by its recent launch of the next-generation marketplace, Travelport+. The acquisition of Deem represents a significant step forward in Travelport's investment in advancing technological solutions within the travel industry.
Deem Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Deem applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Deem and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Deem (ex Etta), Deem Go customers.
Deem Overview
1330 Broadway
Oakland, CA, 94612, United States
1 415-590-8300
https://www.deem.com/
Ownership: - Enterprise Holdings
Number of Employees: 460
Functional Markets: ERP Financial, ERP Services and Operations,
Key Verticals: Aerospace and Defense, Automotive, Banking and Financial Services, Communications, Construction, Real Estate, Consumer Packaged Goods, Distribution, K12, Higher Education, Federal Government, State and Local Government, Public Safety, Healthcare, Life Insurance, P&C Insurance, Specialty Insurance, Leisure and Recreation, Hospitality, Life Sciences, Manufacturing, Media, Faith-Based Nonprofit, Youth and Elderly Care, Special Cause Nonprofit, Oil and Gas, Chemicals, Professional Services, Retail, Transportation, Utilities,
Deem Key Enterprise and Cloud Applications
Deem (ex Etta), Deem Go
Deem Revenues, $M:
| Type/Year | 2022 | 2023 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Deem Revenue Breakdown By Type, $M:
Deem Enterprise Applications Revenues By Functional Markets, $M:
Deem Enterprise Applications Revenues By Verticals, $M:
Deem Revenues By Region, $M
| Region | % of Total Revenues | 2023 Total Revenues, $M | 2023 Enterprise Applications Revenues, $M | 2023 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
Deem Direct vs Indirect sales
| Region | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
Deem Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified Deem Customers
No. of Deem Customers: 50000
No. of Deem Enterprise Applications Customers: 50000
No. of Deem Cloud Customers: x
No. of Deem Cloud Subscribers: x
Deem fosters connectivity within an extensive and diverse ecosystem, comprising over 50,000 customers, 100,000 merchants, 11 million unique products and services, and 40 channel partners. This unparalleled business commerce network empowers participants to drive cost efficiencies, boost revenue, and cultivate deeper customer loyalty. Noteworthy clients leveraging Deem's platform include industry leaders such as 3M, eBay, Guitar Center, LG, MetLife, Nielsen, Pepsi, Siemens, Coca-Cola, McKinsey, GlaxoSmithKline, and Goldman Sachs. Furthermore, Deem accommodates a broad spectrum of merchants, ranging from hyper-local establishments to renowned national brands such as Home Depot and Virgin America.
Deem Market Opportunities, M&A and Geo Expansions
Accessible via desktop and iOS mobile app, Deem offers personalized features, including the incorporation of traveler preferences and loyalty memberships. Equipped with valuable information during the booking process, travelers are empowered to make informed decisions that align with their preferences and benefit their organizations.
Deem Risks and Challenges
The rise in popularity of ridesharing companies like Uber has disrupted the traditional taxi and car service industry, which has been a significant focus of Deem's expense management strategy. Moreover, Deem's acquisition of Home Run in 2013, primarily known for its daily deal services, has prompted further inquiries into its overarching vision.
Deem Ecosystem, Partners, Resellers and SI
In June 2022, Deem and Travel Incorporated (TI), a distinguished travel management company renowned for crafting tailored travel programs, forged a strategic partnership. This collaboration aims to empower clients to develop adaptable corporate travel programs by leveraging the most advanced tools, services, and options available in the industry. With Deem integrated into its technology stack, TI ensures travelers remain well-informed through features such as neighborhood safety ratings, environmental impact scores, and beyond.
In March 2022, Deem made a partnership with Uber for Business, the enterprise division of Uber. This integration facilitates seamless access for business travelers to request both on-demand and scheduled rides through Uber for Business directly within the Deem corporate travel booking platform, accessible via desktop and mobile devices.
In January 2022, Deem and ADTRAV (a company dedicated to providing cutting-edge travel management services and technology to a diverse clientele, including private sector firms, government agencies, and non-profit organizations) became partners both aimed at delivering advanced corporate travel solutions to streamline the travel experience for all types of travelers. By integrating Deem into the ADTRAV technology platform, travel managers can offer their travelers a fresh and intuitive online booking experience, enhancing overall efficiency and satisfaction.
Deem and Deltek have joined forces to seamlessly integrate Deem's travel management platform into Deltek's time and expense management solution. This integration streamlines the travel and expense process for project-based businesses and business travelers, resulting in time savings for billable resources within the government contracting and professional services sectors.
Deem collaborates with a distinguished roster of industry leaders, including NetSuite, Foursquare, Microsoft, Mastercard, American Express Business Travel, Carlson Wagonlit Travel, Enterprise Holdings, Sabre, SuperShuttle, Travel Leaders, and Travelport. Additionally, in China, Deem has formed a partnership with Chinasoft.
Deem Cloud Infrastructure Insights
Subscribe to read more about:
- Deem Public Cloud and Infrastructure (IaaS)
- Deem Platform (PaaS)
- Deem Application Delivery
- Deem Private Cloud and Data Centers
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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