FM Systems Strengths, Domain Expertise, and Key Differentiators
FM Systems helps facilities and real-estate professionals improve customer service, reduce costs, and increase productivity enterprise-wide. Leased space, whether as the lessee or lesser, is paper and date intensive. The FM Interact Real Estate and Lease Portfolio Management module of FM Interact automates all your processes and gives you the bird’s eye view that can help you make better management decisions and reduce overall costs by easily viewing all your owned and leased properties, the square footage, and other building information.
FM Systems Recent Developments
In 2021, FM:Systems, provider of global workplace management technology solutions, announced that it is now a reseller of JLL Jet, the hybrid workplace experience app developed by JLL Technologies (JLLT) -a business division of JLL dedicated to commercial real estate (CRE) technology. FM:Systems will offer JLL Jet to customers as part of its market-leading digital workplace portfolio. JLL Jet offers an intuitive, mobile-first experience that can help keep workers safe and productive as they return to the office and transition to a hybrid workplace. FM:Systems is now the only third-party vendor certified to resell the software.
FM Systems launched bookME, a digital interface designed to make space management personal and give every employee DIY access to any reserve-able room, anytime, anywhere. bookME hardware and software streamline the room booking process by providing an instant, visual snapshot of room availability, and immediate access to scheduling and check-in. The software module will greatly enhance the employee room booking experience and at the same time provide more detailed information to the Facilities and Space Management personnel of the organization
FM Systems Mergers and Acquisitions (M&A) Activities
In July 2023, Johnson Controls acquired FM:Systems reflecting a strategic move to strengthen its position as a global leader in smart, healthy, and sustainable buildings. The integration of FM:Systems' digital workplace management and Internet of Things (IoT) solutions into Johnson Controls' portfolio enhances the company's ability to provide a comprehensive, one-stop solution for customers looking to accelerate their digital transformation journey in building management. The purchase price of $455 million, with additional earnout milestones, signifies a substantial investment by Johnson Controls in the fast-growing autonomous and digitally enabled buildings sector.
In 2021, FM Systems acquired WizzPass Used and trusted by leading companies across multiple continents, the WizzPass system is efficient, easy to use, and can be configured to suit any facility or organization.
FM Systems acquired Asure Software’s Workspace Management portfolio of products. Asure’s industry-leading solution provides easy-to-use software and hardware that enhances the room booking process leveraging proprietary sensor hardware and analytics.
In 2019, FM Systems acquired Rifiniti, which offers best-in-class workplace analytics software. Five months later, FM Systems acquired the workplace services division of Asure Software, along with its subsidiary OccupEye, a sensor-based utilization analytics solution.
In 2017, FM Systems, a leading provider of Integrated Workplace Management Systems (IWMS) and Computer-Aided Facility Management (CAFM) software, today announced it has secured a substantial investment from Accel-KKR, a leading technology-focused private equity firm. The investment will provide capital and resources to significantly accelerate product innovation, growth in new and existing markets and service offerings to support an expanding international client base and rapidly evolving market.
FM Systems's over 300 blue-chip customer base spans six continents and a diverse range of industries, including healthcare, higher education, technology, manufacturing, retail, banking and the public sector."""
FM Systems Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying FM Systems applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of FM Systems and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified FM:Interact Real Estate and Lease Portfolio Management customers.
FM Systems Overview
1101 E. Whitaker Mill Road, Suite 220
Raleigh, NC, 27604, United States
1 800-648-8030
https://www.fmsystems.com/
Ownership: - Accel-KKR
Number of Employees: 200
Functional Markets: Analytics and BI, ERP Services and Operations,
Key Verticals: Banking and Financial Services, Real Estate, Higher Education, Federal Government, State and Local Government, Public Safety, Healthcare, Life Sciences, Manufacturing, Professional Services, Retail, Utilities,
FM Systems Key Enterprise and Cloud Applications
FM:Interact Real Estate and Lease Portfolio Management
FM Systems Revenues, $M:
| Type/Year | 2022 | 2023 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
FM Systems Revenue Breakdown By Type, $M:
FM Systems Enterprise Applications Revenues By Functional Markets, $M:
FM Systems Enterprise Applications Revenues By Verticals, $M:
FM Systems Revenues By Region, $M
| Region | % of Total Revenues | 2023 Total Revenues, $M | 2023 Enterprise Applications Revenues, $M | 2023 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
FM Systems Direct vs Indirect sales
| Region | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
FM Systems Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified FM Systems Customers
No. of FM Systems Customers: 1200
No. of FM Systems Enterprise Applications Customers: 1200
No. of FM Systems Cloud Customers: 1200
No. of FM Systems Cloud Subscribers: 2.4 million
FM Systems has more than 1200 customers across more than 80 countries worldwide. Among FM Systems customers are, Hoag Hospital, Blue Cross Blue Shield of Massachusetts, Catholic Health Initiatives, Drexel University, RSP i_SPACE, CADD Microsystems, TD Ameritrade, BCBSMA, Allianz Life Insurance, University of North Texas, MathWorks, Wake County, Xavier University, Yelp, Bayer Healthcare, Herman Miller, and many others.
FM Systems Market Opportunities, M&A and Geo Expansions
In August 2021, Josh Langford joined as a new Chief Revenue Officer. Langford joins FM: Systems during a time of strong organic growth and record demand worldwide for its best-in-class solutions that enable organizations to transform workplaces and create exceptional, healthy environments that bring employees together, enhance productivity, and delight occupants. He replaces retiring CRO Skip Yakopec, who was with the company since August 2017.
In February 2017, FM Systems secured a substantial investment from Accel-KKR, a leading technology-focused private equity firm. The investment will provide capital and resources to significantly accelerate product innovation, growth in new and existing markets, and service offerings to support an expanding international client base and rapidly evolving market. By partnering with Accel-KKR, FM Systems will have the opportunity to leverage new resources to continue growing its leadership position in the IWMS Marketplace – providing flexible, easier, and more powerful solutions at the speed the market needs them.
FM Systems' over 300 blue-chip customer base spans six continents and a diverse range of industries, including healthcare, higher education, technology, manufacturing, retail, banking, and the public sector. FM Systems has experienced rapid growth over the past few years and was looking for an experienced software investor as a partner for its next stage of growth.
FM Systems Risks and Challenges
Facilities management software helps track, manage and maintain commercial facilities like power plants, factories, or rental properties. The challenges facing FM software advancements are cost, security, and being overburdened by unrealistic customer expectations. Facilities Management systems will increase their ability to integrate with other types of software. In fact, this ability is required for 40-60 percent of potential value. The relevance and influence of IoT, as well as AI, will continue to grow in this field with an outcome of better, more predictive maintenance. Adapting to these new changes and making progress won’t be easy.
FM Systems Ecosystem, Partners, Resellers and SI
In 2019, JLL partnered with FM Systems to bring innovative technologies to market and during the last year, these partners have tripled their FM Systems revenue generation.
FM Systems enters strategic alliances to bring new solutions to the market. Introducing the power of BIM to the facility management industry and providing a greater range of options for space and occupancy and corporate real estate departments are two solutions made possible through strategic industry alliances.
Unique in the facilities management industry, the FM Systems' Certified Business Partner program trains and tests candidates to ensure both customers and partners maximize the benefits of FM Systems's products and receive the quality of service they deserve. Their International Partners are trusted solution providers and have been trained and authorized to provide and implement FM Systems's products utilizing the proven RightPath Implementation Process. International Partners provide local and regional support to worldwide customers. Their international partners include companies from Canada, Africa, Europe, and the Asia Pacific.
FM Systems Cloud Infrastructure Insights
Subscribe to read more about:
- FM Systems Public Cloud and Infrastructure (IaaS)
- FM Systems Platform (PaaS)
- FM Systems Application Delivery
- FM Systems Private Cloud and Data Centers
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
https://www.appsruntheworld.com/About Ushttps://www.appsruntheworld.com/taxonomy
https://www.appsruntheworld.com/FAQ
