Itron Inc. Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS and CLOUD TOP 500 Market Report

Itron Inc. Strengths, Domain Expertise, and Key Differentiators

Itron is a major player in the global utility industry, offering a comprehensive range of smart grid infrastructure solutions. Its diverse product lineup includes measurement devices, control technology, communications systems, software, and various service models such as Managed Services and Software as a Service (SaaS). The OpenWay Riva communications platform, operating over the Cisco network, enables real-time decision-making at the edge, empowering utilities and smart cities with enhanced interoperability and distributed intelligence.

Itron Inc. Recent Developments

In February 2024, Itron unveiled its Itron Enterprise Edition (IEE) Cloud, a cloud-based meter data management (MDM) platform tailored for electric utilities. Available on Microsoft Azure and other cloud platforms, IEE Cloud reduces total cost of ownership and IT complexity for utilities while offering enhanced operational visibility and flexibility in business processes. It enables utilities to seamlessly integrate new capabilities like revenue assurance and transformer load management, fostering agility and accessibility through its cloud-exclusive architecture.

In November 2021, Itron launched Itron Smart Pay for utilities and cities in North America. Building on Itron’s global leadership in prepayment solutions, with 20 million prepay endpoints in over 20 countries, Itron Smart Pay is Itron’s first Software as a Service (SaaS) delivery program model in North America. The solution is designed for utilities to empower their customers to manage and pay for their energy consumption by providing flexible billing and payment solutions.

In March 2020 Itron launched its Cyble 5 communications module for utilities and cities in Europe, the Middle East, and Africa (EMEA). Building on Itron’s proven Cyble technology, with nearly 10 million devices in the field, this next generation of Cyble modules enables utilities to take advantage of extended connectivity options to further advance data collection and billing efficiency.

The Cyble 5 communications module, which transforms gas and water mechanical meters into connected data points, enables utilities to take advantage of drive-by Automated Meter Reading (AMR) and IoT data collection (LoRaWan/Sigfox). This new generation features out-of-the-box extended communication alternatives to help accelerate data collection, notably through fast drive-by capabilities, while also offering fixed network connectivity to LoRaWAN and Sigfox networks. Designed with customer feedback, Cyble 5 includes richer data sets helping meet their operational requirements, better understand resources use and improve customer relationships.

In the BYOT model, customers who have purchased a Wi-Fi smart thermostat are recruited to participate in demand response programs. This is in contrast to the direct install model for demand response, where a utility-owned device would be installed in the customer home.

In July 2019, Itron launched Itron Eyva, an integrated portfolio of results-driven offerings to achieve a broad set of desirable outcomes for electricity, gas and water utilities, and smart cities. Itron Eyva provides actionable insights into three major focus areas, leveraging the power of untapped and siloed data for utility and city customers: Information management, Operations management, and Consumer energy management.

In June 2018, Itron launched its Hands-free BYOT solution to enable public power utilities to implement Bring-Your-Own-Thermostat (BYOT) demand response programs at a lower cost and with minimal impact on operations.

Itron Inc. Mergers and Acquisitions (M&A) Activities

In October 2021, Itron acquired Smart Efficient Lighting Control (SELC), enhancing its smart city solutions portfolio. This acquisition strengthens Itron's position as a provider of end-to-end smart city solutions by integrating SELC's Networked Lighting Controller (NLC) expertise with its existing smart city and industrial IoT offerings. The agreement, effective immediately, reflects Itron's strategic focus on expanding its capabilities in the smart city market.

In November 2021, Dresser Utility Solutions, a solutions provider for utility companies, and Itron reached an agreement for the sale of Itron’s global gas regulator business and European commercial & industrial (C&I) gas metering business to Dresser Utility Solutions. The transaction is subject to customary closing conditions, including completion of European and country due processes with employee representative bodies, and is expected to close in the first half of 2022.

In January 2018, Itron acquired Silver Spring Networks, the provider of Internet of Important Things, connectivity platforms, and solutions to utilities and cities. The acquisition continued Itron's focus on expanding management services and software-as-a-service solutions, which allow them to provide more value to their customers by optimizing devices, network technologies, outcomes, and analytics. This entity will operate and manage as a separate operating segment.

In June 2017, Itron acquired Comverge by purchasing the stock of its parent, Peak Holding Corp. Comverge is an industry-leading provider of integrated cloud-based demand response, energy efficiency and customer engagement solutions that allow electric utilities to improve grid reliability, lower energy costs, meet regulatory demands, and enhance the customer experience.

Itron Inc. Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Itron Inc. applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Itron Inc. and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Itron Analytics, customers.

Itron Inc. Key Enterprise and Cloud Applications

Itron Analytics,

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Itron Inc. Direct vs Indirect sales

Itron Inc. Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Itron Inc. Customers

No. of Itron Inc. Customers: 8000

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In June 2021, Itron implemented a grid-interactive water heater program for Fort Collins Utilities, serving over 75,000 customers in Colorado. Managed by Itron, the program facilitates the connection of electric resistive and heat-pump water heaters, supporting the utility's energy-saving objectives by leveraging excess renewable energy or pre-heating water tanks.

Itron Inc. Market Opportunities, M&A and Geo Expansions

Itron, Inc. stands at the forefront of numerous market opportunities spanning both horizontal and vertical levels. With the potential for expansion into new regions, the company can tap into emerging markets and broaden its global footprint. Embracing cutting-edge technologies such as Cloud computing, Internet of Things (IoT), Artificial Intelligence (AI), and Machine Learning (ML) presents avenues for enhancing its product offerings and staying ahead of industry trends.

In June 2021, a market leader in LoRaWAN-based software solutions in Germany, announced a collaboration to integrate Itron’s Cyble 5 communications module into digimondo’s IoT software, giving utilities in the region a flexible, independent way to connect, monitor and manage their water distribution network via LoRaWAN®.

In May 2021, Itron starts collaboration with Microsoft to provide highly scalable cloud-based meter data management (MDM) services to customers. As part of this, the companies completed another round of rigorous performance and scalability testing of its Itron Enterprise Edition™ Meter Data Management (IEE MDM) product. This marks the industry's only meter data management solution to perform large-scale benchmarks in Microsoft Azure.

In March 2021, Itron launched its eHZ-B residential smart meter for utilities and cities in Germany. The latest addition to Itron’s proven 3.HZ FNN-compliant portfolio, the eHZ-B smart meter is built with advanced functionality to support Germany’s ongoing energy transition to a low carbon, environmentally sound, reliable and affordable energy supply, and equip utilities and cities to safely migrate to a smart and connected distribution network.

Itron Inc. Risks and Challenges

Revenues decreased by $206.4 million in 2022, or 32%, compared with 2021. The decrease was mainly due to the sale of certain Gas product lines from our manufacturing and business operations in Europe and North America to Dresser during the first quarter of 2022, accounting for $82.0 million of the decline. The decrease was also due to the discontinuation of some legacy products and component shortages resulting in unfulfilled customer demand. Changes in foreign currency exchange rates unfavorably impacted revenues by $55.4 million.

In 2021, revenues were $2.2 billion compared with $2.5 billion last year, a decrease of $329.1 million, or 13%.

As utilities are struggling with the rise of energy alternatives, their pressures to reduce costs will increase and Itron could either profit from such disruptive forces or squeeze in the middle.

Itron Inc. Ecosystem, Partners, Resellers and SI

In July 2021, Grid4C’s Grid Edge AI application become a part of Itron’s expanding ecosystem of distributed intelligence (DI) applications. Grid4C has successfully installed its Grid Edge AI app in Itron’s Raleigh DI Lab and it will be available via the Itron Enterprise Application Center later this year. Grid4C’s app will deliver predictive insights to utilities to better balance supply and demand, offer new products and services, optimize distributed energy resources (DER) and increase customer engagement. Itron’s DI platform enables new use cases based on aggregated computing and distributed decision-making at the grid edge with high data fidelity.

In June 2021, Itron signed a contract with United Utilities to deploy Temetra, Itron’s next-generation cloud-based meter management solution, to optimize operations. With Temetra, the utility will be equipped to read 1.6 million meters to improve water delivery and management across its services in northwest England.

In March 2021, Itron extended the Itron Engage Sales Channel Partner Program to Europe, Middle East and Africa (EMEA). With this program, new and existing partners will have access to enhanced tools, training and support for Itron’s solutions, which will equip them to extend the reach of Itron’s technology to the markets they serve around the globe.

In June 2020 Itron unveiled the Itron Engage Sales Channel Partner Program. With this program, new and existing partners will have access to tools, training, and support for Itron’s solutions, which will equip them to extend the reach of Itron’s technology to the markets they serve around the globe. The program is available now for partners in North America and will roll out to Latin America (LAM), Europe, the Middle East, and Africa (EMEA) and the Asia Pacific (APAC) over the next 12 months.

Itron uses a combination of direct and indirect sales channels in its operating segments. A direct sales force is utilized for large electric, natural gas, and water utilities, with which they have long-established relationships. Itron for smaller utilities typically uses an indirect sales force that consists of distributors, sales representatives, partners, and meter manufacturer representatives.

In January 2017, Itron partnered with Wasion Group, a leading energy measurement instrument, system, and service supplier in China, to expand Itron's OpenWay Riva ecosystem. The companies developed and delivered OpenWay Riva-enabled Wasion electricity meters to expand customer choice and capabilities in markets throughout the world.

Itron has expanded the partner ecosystem for Itron’s OpenWay Riva solution, smart-grid-by-design technology featuring adaptive communications technology and distributed computing power that supports new smart grid applications.

The expanded ecosystem, which will initially focus on the Austrian market, includes Kapsch BusinessCom and Kapsch Smart Energy, Itron’s integration partner in Austria, and technology and solution suppliers Schrack Technik Energie in cooperation with EMH Metering, Kamstrup and Wasion Group Ltd.

Itron Inc. Cloud Infrastructure Insights

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Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

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