JLL Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS and CLOUD TOP 500 Market Report

JLL Strengths, Domain Expertise, and Key Differentiators

JLL Technologies utilizes its diverse technology portfolio, encompassing software platforms, apps, hardware, and tech services, along with innovations from venture-backed firms, to enhance organizations' real estate experiences. The company provides professional services, such as program management and advisory services, with revenue recognition aligned to the fulfillment of performance obligations over varying durations. The cloud-based software solutions offered by JLL Tech, available through subscription models, empower clients with enhanced data and analytics for informed decision-making, contributing to improved financial performance.

Notable products include Building Engines, facilitating streamlined building management; Corrigo, a scalable solution for efficient facility management; and Hank, utilizing machine learning for optimized building operations. JLL Marketplace, another product, offers a one-stop shop for facility needs, generating revenue through a share of the gross market value of goods and services sold on the platform. In essence, JLL Technologies stands at the intersection of real estate and technology, delivering comprehensive solutions to elevate the real estate experience for organizations.

JLL Recent Developments

JLL announced a revamped organizational structure, effective from January 1, 2022. The new structure centers around five global business segments: Markets Advisory, Capital Markets, Work Dynamics, JLL Technologies, and LaSalle. Markets Advisory encompasses a diverse array of real estate services, such as agency leasing, tenant representation, property management, and advisory and consulting services. Capital Markets focuses on investment sales, equity and debt advisory, loan servicing, and valuation advisory. The Work Dynamics business provides a comprehensive suite of integrated services for real estate occupiers, including facility and project management, along with portfolio and other related services. The JLL Technologies segment is dedicated to offering software products, solutions, and services. Lastly, LaSalle specializes in providing investment management services globally to institutional investors and high-net-worth individuals. This new organizational structure reflects JLL's strategic approach to aligning its operations and reporting around these key business segments.

In June 2021, JLL released its new corporate real estate data and insights platform called JLL Azara, which uses machine learning to unite siloed, disparate datasets in one platform, providing a single source of truth that enables insight and action from data in real-time.

JLL Mergers and Acquisitions (M&A) Activities

In October 2021, JLL expanded its software solutions portfolio by acquiring Building Engines, a Boston-based provider of commercial real estate building operations software. This move was followed by another strategic acquisition announced on August 11, 2021, where JLL entered into an agreement to acquire Skyline AI. Skyline AI, a leader in artificial intelligence (AI) technology for commercial real estate (CRE), employs proprietary machine learning models and unique datasets to tackle the challenge of fragmented data in the industry. The acquisition is intended to bolster JLL's capabilities, enabling the integration of Skyline AI's technology and data to empower clients in predicting property values, achieving cost savings, identifying investment opportunities, and making well-informed decisions in the dynamic CRE landscape.

In October 2017, JLL acquired ValuD Consulting, a leading provider of IBM software integration and consulting services in the United States and India. The transaction significantly enhances JLL's ability to bring the next generation of technology to its clients through future-focused innovation and deepened expertise in IBM's TRIRIGA, Maximo and Watson Internet of Things (IoT) services. Earlier in March, JLL Spark, a division of JLL, announced its acquisition of Stessa, a software-as-a-service (SaaS)-based real estate technology platform that allows investors in income properties to easily and cost-effectively track, manage and communicate the performance of their portfolios.

JLL Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying JLL applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of JLL and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Azara, Building Engines, Corrigo, Hank, JLL Marketplace customers.

JLL Key Enterprise and Cloud Applications

Azara, Building Engines, Corrigo, Hank, JLL Marketplace

JLL Revenues, $M:

JLL Revenue Breakdown By Type, $M:

JLL Enterprise Applications Revenues By Functional Markets, $M:

JLL Enterprise Applications Revenues By Verticals, $M:

JLL Revenues By Region, $M

JLL Direct vs Indirect sales

JLL Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified JLL Customers

No. of JLL Customers: 2000

No. of JLL Enterprise Applications Customers: 600

No. of JLL Cloud Customers: 600

No. of JLL Cloud Subscribers: x

JLL Technologies serves over 600 clients in more than 130 countries worldwide.

During 2019, JLL completed 39,000 leasing transactions for landlord and tenant clients, representing 900 million square feet of space n Property and integrated facility management managed 5.0 billion square feet worldwide in 2019. JLL provided capital markets services for $278 billion of client transactions in 2019 n LaSalle had $67.6 billion of assets under management as of December 2019, and raised $8 billion of capital in 2019. JLL has over 93,000 employees serving clients in over 80 countries.

JLL Market Opportunities, M&A and Geo Expansions

On August 1, 2023, JLL unveiled JLL GPT, marking the introduction of the first large language model specifically designed for the commercial real estate (CRE) industry. Developed by JLL Technologies (JLLT), the technology arm of JLL, this bespoke generative artificial intelligence (AI) model is set to be utilized by JLL's global workforce of over 103,000 professionals. JLL GPT aims to revolutionize how CRE insights are delivered to clients, leveraging JLL's extensive in-house data while incorporating external CRE sources. The company plans to offer tailored solutions to clients later in the year. Beyond being a conventional chatbot, JLL GPT exemplifies JLL's commitment to a data-first approach in the industry's digital transformation. The model is an outcome of years of investment in organizing and ensuring the quality of CRE data, aligning with JLL's stringent privacy and security standards. This innovation underscores JLL's dedication to empowering its workforce with cutting-edge technology, ultimately delivering unparalleled products and services to clients.

JLL Risks and Challenges

Primary focus on real estate services, not on technology.

JLL Ecosystem, Partners, Resellers and SI

JLL has a wide range of partners and accredited professionals worldwide.

JLL Cloud Infrastructure Insights

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• JLL Public Cloud and Infrastructure (IaaS)
• JLL Platform (PaaS)
• JLL Application Delivery
• JLL Private Cloud and Data Centers

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: