Silverlake Axis Strengths, Domain Expertise, and Key Differentiators
Silverlake Axis provides software solutions and services to various sectors including banking, financial services, payments, retail, and logistics. Their Integrated Banking Solution facilitates banking transformation across front, middle, and back-office operations. The subsidiary Merimen has expanded its presence in ASEAN with Software-as-a-Service solutions for claim management and policy administration. They offer digital economy propositions and enterprise solutions across multiple ecosystems such as banking, insurance, government, retail, payment, and logistics. Over 40% of the top 20 largest banks in Southeast Asia use Silverlake Axis’ Core Banking solutions. They also offer Maintenance Services for their software solutions and bundle the sale of Software and Hardware Products for core banking implementations.
Silverlake Axis Recent Developments
In collaboration with Cyber Village, Merimen introduced the TrueSight Interactive Video (TIV) solution in June 2019. TIV has gained traction within insurance claim ecosystems across various markets including Malaysia, Vietnam, Thailand, and Singapore. Utilizing the WebRTC protocol, TIV offers seamless, high-quality peer-to-peer communication directly through web browsers, eliminating the necessity for plugin downloads or native app installations.
In the fiscal year 2020, Silverlake Axis introduced QR Agora Cloud to enhance its PROFIT Retail Solution, catering to the needs of the Food and Beverage (F&B) industry. Furthermore, their e-commerce shopping portal offers a user-friendly front-end solution to support online businesses, ensuring a smooth shopping experience. It is complemented by a robust back-end system capable of managing diverse e-commerce processing requirements.
Silverlake Axis Mergers and Acquisitions (M&A) Activities
In November 2018, Silverlake Axis acquired an 80% stake in XInfotech Group, a worldwide provider of software solutions for digital identity document issuance and verification, as well as smart cards. The acquisition was finalized in January 2019, with Silverlake Axis securing the remaining 20% stake.
Silverlake Axis Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Silverlake Axis applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Silverlake Axis and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Merimen Insurance Solution, AgoraCloud, Silverlake Axis Flagship, TransactzNow customers.
Silverlake Axis Overview
1 First Avenue Bandar Utama 19th Floor
Petaling Jaya, x, 47800, Malaysia
60 3 7730-6100
https://www.silverlakeaxis.com/
Ownership: - SGX : 5CP
Number of Employees: 2321
Functional Markets: Analytics and BI, Collaboration, Content Management, eCommerce, ERP Services and Operations, SCM, TRM,
Key Verticals: Automotive, Banking and Financial Services, Distribution, Federal Government, State and Local Government, Healthcare, Life Insurance, P&C Insurance, Specialty Insurance, Retail, Transportation,
Silverlake Axis Key Enterprise and Cloud Applications
Merimen Insurance Solution, AgoraCloud, Silverlake Axis Flagship, TransactzNow
Silverlake Axis Revenues, $M:
| Type/Year | 2022 | 2023 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Silverlake Axis Revenue Breakdown By Type, $M:
Silverlake Axis Enterprise Applications Revenues By Functional Markets, $M:
Silverlake Axis Enterprise Applications Revenues By Verticals, $M:
Silverlake Axis Revenues By Region, $M
| Region | % of Total Revenues | 2023 Total Revenues, $M | 2023 Enterprise Applications Revenues, $M | 2023 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
Silverlake Axis Direct vs Indirect sales
| Region | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
Silverlake Axis Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified Silverlake Axis Customers
No. of Silverlake Axis Customers: 400
No. of Silverlake Axis Enterprise Applications Customers: 400
No. of Silverlake Axis Cloud Customers: x
No. of Silverlake Axis Cloud Subscribers: x
Silverlake Axis offers software solutions and services to industries including Banking, Insurance, Retail, Government, Payment, and Logistics. With over 400 enterprise customers, the company's market footprint extends across 80 countries spanning the Asia Pacific, Middle East, Europe, Africa, and the Americas.
Some of Silverlake Axis' notable customers include United Bank Limited, SacomBank, Viet Capital Joint Stock Commercial Bank, Bank Muamalat, OCBC Bank, CIMB Group, Bank Islam Brunei Darussalam, PT Asuransi Harta, Motor Claims Management, AEON Malaysia, and more.
Silverlake Axis Market Opportunities, M&A and Geo Expansions
In fiscal year 2020, the Group received government financial assistance totaling USD 703,901 in response to the COVID-19 pandemic.
In August 2020, Merimen expanded its footprint to East Asia and the Middle East by establishing offices in Tokyo, Japan, and Dubai, United Arab Emirates (UAE). This expansion involved the incorporation of wholly-owned subsidiaries: Merimen Technologies Japan K.K. ("Merimen Japan") and Merimen Technologies - FZE ("Merimen UAE").
In March 2020, Silverlake Axis announced that its wholly-owned subsidiary, Merimen, had broadened its insurance processing operations in Vietnam and Thailand. Furthermore, Merimen successfully onboarded customers in Malaysia and Singapore for its analytics product suite and interactive video technologies, known as "Merimen TrueSight."
Silverlake Axis Risks and Challenges
Potential risks such as a sharp economic downturn, possible recession, and geopolitical tensions, particularly in Ukraine, could hamper the projected growth rates and have adverse effects on IT investments.
Apart from cyber threats, there's a recognition of the necessity to address risks associated with system infrastructure failures. To bolster resilience in the company's operational systems, we've instituted disaster recovery protocols, encompassing redundant systems, backup servers, and failover mechanisms. These protocols enable them to sustain operational continuity in the face of infrastructure breakdowns. Regular testing and validation of the company's disaster recovery strategies further ensure our ability to swiftly recover and reinstate critical services in such scenarios.
Silverlake Axis Ecosystem, Partners, Resellers and SI
In October 2023, KMS Solutions unveiled its strategic alliance with Silverlake Axis, emphasizing its dedication to providing advanced financial services solutions in Vietnam. Leveraging Silverlake Axis' proven track record in ASEAN nations like Singapore and Malaysia, these solutions aim to enhance agility and customer-centricity in the Vietnamese BFSI (Banking, Financial Services, and Insurance) sector.
Silverlake Axis Cloud Infrastructure Insights
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- Silverlake Axis Public Cloud and Infrastructure (IaaS)
- Silverlake Axis Platform (PaaS)
- Silverlake Axis Application Delivery
- Silverlake Axis Private Cloud and Data Centers
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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