SuperOffice Strengths, Domain Expertise, and Key Differentiators
SuperOffice's strength lies in its robust CRM offering that seamlessly integrates with office productivity tools like Office 365 and G Suite. The platform supports automation across marketing, sales, and customer service processes, providing a comprehensive solution for digital customer engagement. The upcoming launch of generation 9 promises a new and improved user interface, AI services, and general enhancements, catering to the evolving needs of its 6000+ existing and new customers. SuperOffice's App Store further extends its capabilities, offering a diverse selection of applications for integration with various business systems, including Visma's ERP software.
SuperOffice Recent Developments
In October 2021, SuperOffice showcased its commitment to innovation by updating and enhancing features within its CRM offering. The focus was on creating a seamless user experience for businesses through over 100 new email message templates and various form templates, enhancing the capabilities for email and web form creation. The revamped Pocket CRM with new features for on-the-go appointment management further solidifies SuperOffice's position in facilitating efficient business operations. Additionally, in line with GDPR compliance, SuperOffice incorporated consent functionality into SuperOffice Chat, showcasing a dedication to data protection and customer transparency. While specific revenue growth and profit data are not disclosed, SuperOffice's strategic moves suggest a positive trajectory in catering to evolving business needs.
SuperOffice Mergers and Acquisitions (M&A) Activities
In September 2020, SuperOffice expanded its capabilities through the acquisition of InfoBridge, a Dutch software developer specializing in complex international business solutions. This move aligns with SuperOffice's strategy to enhance its offerings and cater to diverse business needs. In April 2020, Axcel acquired a controlling stake in SuperOffice, signifying confidence in the company's growth potential and market positioning.
SuperOffice Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying SuperOffice applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of SuperOffice and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified SuperOffice Online, customers.
SuperOffice Overview
Wergelandsveien 27
Oslo, x, 167, Norway
47 23 35 40 00
https://www.superoffice.com/
Ownership: - x
Number of Employees: 250
Functional Markets: CRM,
Key Verticals: Automotive, Banking and Financial Services, Communications, Construction, Real Estate, Consumer Packaged Goods, Distribution, K12, Higher Education, Federal Government, State and Local Government, Public Safety, Healthcare, Life Insurance, P&C Insurance, Specialty Insurance, Leisure and Recreation, Hospitality, Life Sciences, Manufacturing, Media, Faith-Based Nonprofit, Youth and Elderly Care, Special Cause Nonprofit, Oil and Gas, Chemicals, Professional Services, Retail, Transportation, Utilities,
SuperOffice Key Enterprise and Cloud Applications
SuperOffice Online,
SuperOffice Revenues, $M:
| Type/Year | 2022 | 2023 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
SuperOffice Revenue Breakdown By Type, $M:
SuperOffice Enterprise Applications Revenues By Functional Markets, $M:
SuperOffice Enterprise Applications Revenues By Verticals, $M:
SuperOffice Revenues By Region, $M
| Region | % of Total Revenues | 2023 Total Revenues, $M | 2023 Enterprise Applications Revenues, $M | 2023 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
SuperOffice Direct vs Indirect sales
| Region | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
SuperOffice Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified SuperOffice Customers
No. of SuperOffice Customers: 6000
No. of SuperOffice Enterprise Applications Customers: 6000
No. of SuperOffice Cloud Customers: x
No. of SuperOffice Cloud Subscribers: x
With a customer base exceeding 6000 globally, SuperOffice has established itself as a trusted CRM provider. Its clientele spans diverse industries and geographies, including prominent names like LifeVision AS, Burger King Indonesia, Russos UAE, Oregano Dubai, and many others. The extensive customer breakdown showcases SuperOffice's ability to cater to varied industry needs and geographical nuances.
SuperOffice Market Opportunities, M&A and Geo Expansions
SuperOffice's expansion into the Scandinavian region and other countries highlights its commitment to exploring new markets. The upcoming generation 9 launch positions SuperOffice to capitalize on horizontal and vertical market opportunities, embracing Cloud, IoT, AI, and ML technologies. The platform's versatility in integrating with other business systems and its focus on digital customer engagement align with emerging trends, presenting opportunities for continued growth and innovation.
SuperOffice Risks and Challenges
Despite its successes, SuperOffice faces challenges, including less favorable reviews compared to other solutions. Addressing these concerns and ensuring consistent product improvement will be crucial for sustaining customer confidence and market competitiveness. The potential challenge of OEM distribution to Visma and MYOB without undermining brand equity requires careful strategic navigation.
SuperOffice Ecosystem, Partners, Resellers and SI
SuperOffice's ecosystem is fortified through strategic partnerships and integrations. As a certified Microsoft Gold Partner and member of Microsoft's ISV and Premier Developer support programs, SuperOffice leverages its ties with Microsoft to enhance its offerings. Partnerships with Visma, MYOB, and a network of international resellers further strengthen SuperOffice's presence in the global market, facilitating widespread distribution and support.
Founded in 1990 and headquartered in Oslo, Norway, SuperOffice has established go-to-market organizations in Sweden, Denmark, Germany, the Netherlands, Switzerland, and the UK, with a customer experience center in Lithuania. International partners in Finland and North America contribute to SuperOffice's global reach, ensuring a broad market presence.
SuperOffice Cloud Infrastructure Insights
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- SuperOffice Public Cloud and Infrastructure (IaaS)
- SuperOffice Platform (PaaS)
- SuperOffice Application Delivery
- SuperOffice Private Cloud and Data Centers
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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