Accela Strengths, Domain Expertise, and Key Differentiators
Accela provides a market-leading platform of SaaS solutions that empower state and local governments to build thriving communities, attract and grow businesses, and protect citizens. More than 275 million citizens globally benefit from Accela’s solutions, powered by Microsoft Azure, for permitting, licensing, code enforcement, and service request management. Accela’s fast-to-implement Civic Applications, built on its robust and extensible Civic Platform, help agencies address specific needs today while ensuring they are prepared for any emerging or complex challenges in the future.
Powered by Microsoft Azure, Accela's open and flexible technology helps agencies address specific needs today, while ensuring they are prepared for any emerging or complicated challenges in the future.
Accela Recent Developments
In 2020, Accela launched Civic Application for Fire Prevention. The solution helps fire departments increase their capacity and effectiveness and ensure they are equipped in the case of emergencies, especially amid an evolving environmental and public safety landscape.
The Fire Prevenetion application comes after the release of Civic Application for Environmental Health. The solution streamlines public health protection by combining all program data into one system, and automating the application submission, plan review, inspection, and permitting process to reduce reliance on internal IT departments.
In January 2020, sold Springbrook Software to Accel-KKR. Springbrook is a provider of cloud-based finance, utility billing, and payroll software solutions for small and medium size municipalities and utility districts. The sale of Springbrook Software enables Accela to focus on it's core solutions and customers, as it increases investment in it's permitting, licensing, code enforcement, and service request solutions for modern government.
In January 2019, Accela launched the Civic Application for Environmental Health. It is a software solution that enables health departments to modernize how they deliver services by automating critical activities such as granting permits, managing inspections, and resolving complaints, to significantly enhance their ability to protect public health. The Environmental Health Civic Application is part in Accela's Civic Applications suite.
Accela Mergers and Acquisitions (M&A) Activities
Berkshire Partners acquired Accela in 2017. Prior to the acquisition by Berkshire Partners, Accela had raised $235.6 million from ABRY Partners, Karlani Capital, Landmark Growth Capital Partners and others.
Accela Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Accela applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Accela and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Accela Civic Cloud, customers.
Ownership: - Berkshire Partners
Number of Employees: 600
Functional Markets: ERP Services and Operations Management,
Accela Key Enterprise and Cloud Applications
Accela Civic Cloud,
Accela Revenues, $M:
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* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Accela Revenue Breakdown By Type, $M:
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Accela Enterprise Applications Revenues By Functional Markets, $M:
Accela Enterprise Applications Revenues By Verticals, $M:
Accela Revenues By Region, $M
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Accela Direct vs Indirect sales
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Accela Customers - Breakdown by Geo, Size, Vertical and Product
No. of Accela Customers: 2000
No. of Accela Enterprise Applications Customers: 2000
No. of Accela Cloud Customers: x
No. of Accela Cloud Subscribers: x
Accela has more than 2,000 government agencies as customers. New customer wins included Arlington County, VA, Ft. Lauderdale, FL and Louisville-Jefferson County, New Haven, IN, Dublin, OH, Village of Mamaroneck, NY, Menlo Park, CA, and Ellington, CT. More than 80% of Accela’s new customers purchased solutions in the cloud.
Accela Market Opportunities, M&A and Geo Expansions
As a response to the Covid-19 pandemic, Accela launched Response Solutions designed to help government agencies address rising challenges and navigate new modes of business operation during “shelter-in-place” and “social distancing” mandates.. The Response Solutions are designed to match the pressures of the pandemic and can be deployed within approximately 1-14 days, depending on the solution implemented.
Growing number of cities and counties were leveraging Accela's highly configurable SaaS solutions to rapidly adapt to the evolving needs of the global novel coronavirus (COVID-19) pandemic. Baltimore County, Maryland; Charlotte, North Carolina; and Rochester, Minnesota are among the jurisdictions leveraging Accela’s flexible platform to keep critical government services running remotely, both for citizens and employees, safely allow nonessential businesses to resume operations, and protect their communities during the next phase of the pandemic response.
Accela Risks and Challenges
Accela's near-term agenda is to articulate a coherent product strategy following a series of acquisitions that have tripled its installed base. Another challenge is to migrate its existing on-premise customers to the Cloud in order to prevent any revenue leakage.
Competitors are expected to drive a wedge between these on-premise customers and Accela by pitching them affordable and perhaps more flexible Cloud alternatives. Accela will need to start emphasizing more of its key differentiators in land management, licensing, case management, not to mention the stability and scalability of Accela Automation.
Accela Ecosystem, Partners, Resellers and SI
In March 2020, Accela partnered with DWS Group (DWS), to expand operations and further enhance customer support in Australia and New Zealand.
It also has strategic partnerships with Adobe, EMC, Apple, Esri, Microsoft, Motion Computing, Oracle, Panasonic and Selectron Technologies. Among its implementation partners are: 21 Tech, GCOM, GovMethods, IK Consulting, Kings Canyon Technology, Natoma Technologies, OA Solutions, Peak Technology Solutions, Razavi Application Developers, RedMark Technologies, TechGlobal, TP Systems, TruePoint Solutions and Woolpert.
Accela Cloud Infrastructure Insights
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Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
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