Amadeus

75 New Hampshire Avenue

Portsmouth, NH, 3801, USA

+1 603-436-7500

http://newmarketinc.com/

160

Recent Developments

Acquired Navitaire from Accenture in January 2016.

Overview

Ownership: Private

Employees: 14250

Functional Market: ERP Services and Operations Management,

Key Verticals: Leisure & Hospitality, Transportation,

Amadeus Key Enterprise & Cloud Applications

Newmarket Delphi Sales & Catering; Newmarket Delphi as a Service sales & catering; Newmarket Hospitality Relationship Management; Newmarket Delphi.fdc is a Software as a Service (SaaS) Sales & Catering solution built on the Force.com platform from salesforce.com; Newmarket Delphi Daylight - sales & catering remains the industry standard for empowering hotels, gaming destinations, and venues to increase bookings, lower costs, and improve customer satisfaction&Newmarket Delphi.Net is a low-cost SaaS sales & catering solution that enables hotels and venues to increase revenues, lower costs, and improve customer satisfaction; Newmarket MeetingBroker - Software-as-a-Service (SaaS) hotel group lead distribution and management platform; Newmarket HIS PremiumView - Delphi-integrated competitive market intelligence solution from Hospitality Information Services&Newmarket Connex - Integrating Newmarket Hospitality Technology with customer relationship management (CRM), property management (PMS), revenue management (RMS), housing management (HMS), and digital signage systems (EMS) systems; Newmarket Delphi BI - Business Intelligence; Newmarket Delphi CC Safeguard - Protect Customers Credit Card Data; Newmarket Diagrams - Vector-based design application that allows hospitality professionals to quickly, easily, and accurately generate customized floor plans and setups for meetings and events; Newmarket Diagrams WebView; Newmarket DirectBook - Online booking system; Newmarket eProposal - exquisite graphics, rich content, multimedia options and resource documents that help hospitality venues create a first class impression when responding to inquiries and RFPs; Solutions from its subsidiaries are: MTech HotSOS - Hotel Service Optimization System; MTech PM Works - Tailored Preventive Maintenance; MTech Rex - Room Expeditor; MTech Tact - Touch Activated Control Terminal; MTech QIC - Quality Inspection Console; MTech WebLOG - Web-based Communication Logs; MTech Espresso - Hotel quality management software Libra OnDemand - cloud based CRM (Customer Relationship Management) for hospitality; MeetingMatrix software - interactive diagramming solutions for the hospitality industry; Hospitality Information Services software - market research information for the hospitality industry

SCORES Analysis

Amadeus Strengths

Amadeus provides the technology which keeps the travel sector moving - from initial search to making a booking, from pricing to ticketing, from managing reservations to managing check-in and departure processes. Its technology delivers efficient solutions to customers’ critical business challenges (increasing revenues and productivity, reducing costs, improving customer service).

 

Among the many solutions that Amadeus offers are: Amadeus Sales Management Solution and Shopping (Integrated point-of-sale solution that combines all front- to mid-office functions that increases productivity, improves customer service and boost revenues), Amadeus Airline IT & Altéa Suite offering. Newmarket, an Amadeus company, delivers proven business solutions for hospitality organizations.

 

With more than 40,000 installations and 150,000 users in over 154 countries worldwide, Newmarket offers solutions for sales and marketing automation, catering and events, workflow management, service optimization, property maintenance, meeting intelligence, customer relationship management, and guest loyalty, enabling hospitality professionals to work smarter.

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  • Key differentiators
  • Domain Expertise
  • Product portfolio
  • Solution scope

Amadeus Revenues, $M:

Type/Year20112012201320142015YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

Amadeus Revenue Breakdown By Type, $M:

TypeLicenseServicesHardwareSupport & MaintenanceSaaS
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe

Amadeus Revenues By Region, $M

Region% of Total Revenues2015 Total Revenues, $M2015 Enterprise Applications Revenues, $M2015 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

Amadeus 2015 Direct vs Indirect sales

RegionDirect SalesIndirect SalesTotal
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

Amadeus Customers

No. of Customers: Subscribe

No. of Enterprise Applications Customers: Subscribe

No. of Cloud Customers: Subscribe

No. of Cloud Subscribers: Subscribe

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  • Reference wins across regions
  • Customer Size segments
  • Customer wins momentum

Amadeus Opportunities

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  • Market Opportunities at the vertical and subvertical levels
  • Mergers and Acquisitions (M&A), Funding
  • Geo Expansions

Amadeus Risks

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  • Ability to handle internal and external risk and challenges

Amadeus Ecosystem

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  • Health of ecosystem
  • Network Effects of BPO, ISV, SI
  • VAR Partners
  • Direct vs Indirect sales

Amadeus Cloud Infrastructure Insights

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  • Cloud Infrastructure (IaaS)
  • Cloud Platform (PaaS)
  • Cloud Application delivery (SaaS)
  • Data Center (Hosting)

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.


Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).




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