1390 Timberlake Manor Parkway

Chesterfield, MO, 63017, USA

+1 314-212-7000


Recent Developments

Acquired Comverse


Ownership: Public - DOX:NASDAQ

Employees: 24950

Functional Market: Customer Relationship Management, ERP Services and Operations Management,

Key Verticals: Communication, Utility,

Amdocs Key Enterprise & Cloud Applications


SCORES Analysis

Amdocs Strengths

Amdocs is a provider of customer experience software solutions and services for the world’s largest communications, entertainment and media service providers. They develop, implement and manage software and services associated with business support systems (BSS), operational support systems (OSS) and network operations.


In October 2015, Amdocs announced Amdocs Service Design and Create, a new network functions virtualization/software-defined networking (NFV/SDN) solution that allows service providers to achieve service agility by enabling the design, testing and launching of new network services in weeks rather than months2 and meet the expectations of today’s customers, influenced by the pace of over-the-top (OTT) providers’ service innovation.


In February 2016, Amdocs unveiled Amdocs CES 10, the company’s latest product portfolio release designed to speed service providers’ digital transformation and outpace the industry. Amdocs also announced today enhanced digital services portfolio to support and accelerate service providers’ transition from traditional to digital business models.


Also in February announced the Amdocs IoT Monetization Platform, a multi-industry cloud based multi-tenant platform, enabling service providers to maximize the potential of IoT services. With this platform, service providers can quickly onboard enterprise and original equipment manufacturer (OEM) partners, and bill consumers purchasing IoT products and services directly, or via the consumer’s bill with the service provider.


In May 2016, Amdocs announced a new solution called Amdocs Cloud-Fusion in collaboration with Microsoft. The solution enables service providers to provide connectivity and more secure cloud applications for enterprise and small-and medium-sized businesses (SMBs). It enables enhanced cloud service offerings such as premium bandwidth, wide area network (WAN) optimization, and committed service level agreements (SLAs).

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  • Key differentiators
  • Domain Expertise
  • Product portfolio
  • Solution scope

Amdocs Revenues, $M:

Type/Year20112012201320142015YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

Amdocs Revenue Breakdown By Type, $M:

TypeLicenseServicesHardwareSupport & MaintenanceSaaS
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe

Amdocs Revenues By Region, $M

Region% of Total Revenues2015 Total Revenues, $M2015 Enterprise Applications Revenues, $M2015 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

Amdocs 2015 Direct vs Indirect sales

RegionDirect SalesIndirect SalesTotal
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

Amdocs Customers

No. of Customers: Subscribe

No. of Enterprise Applications Customers: Subscribe

No. of Cloud Customers: Subscribe

No. of Cloud Subscribers: Subscribe

Don't Miss our Customer Database

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  • Reference wins across regions
  • Customer Size segments
  • Customer wins momentum

Amdocs Opportunities

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  • Market Opportunities at the vertical and subvertical levels
  • Mergers and Acquisitions (M&A), Funding
  • Geo Expansions

Amdocs Risks

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  • Ability to handle internal and external risk and challenges

Amdocs Ecosystem

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  • Health of ecosystem
  • Network Effects of BPO, ISV, SI
  • VAR Partners
  • Direct vs Indirect sales

Amdocs Cloud Infrastructure Insights

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  • Cloud Infrastructure (IaaS)
  • Cloud Platform (PaaS)
  • Cloud Application delivery (SaaS)
  • Data Center (Hosting)

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link:


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