Arbeit Software Strengths, Domain Expertise, and Key Differentiators
Arbeit is a powerful, and easy to use contact solutions provider that empowers businesses to have pleasant conversations with consumers.
Arbeit Software Recent Developments
In March 2020, Arbeit expanded its product offerings to include a TCPA Compliant Dialing Solution, the first to remove voicemail detection from the beginning of connected calls, and a Tier 1 VoIP Office Phone System. These product offerings have expanded their user base beyond debt collection agencies to industries like logistics, sales, and manufacturing.
Arbeit Software continues to be a quiet mover in Buffalo's technology scene tripling its employee and revenue bases in the past two years. The company is owned equally by four partners: Alex Villafranca, Alonzo Rainero, Richard Hacker and Allan Rossi Lisboa. Arbeit started out in 2013 as a developer for low-cost autodial software for call centers and collection agencies, which still remains the bulk of its business.
It is now branching out with products in two new areas: Arbeit Click represents the company's solution for federal regulations that ban auto-dialing to people's cell phones and "gives the collection agency a user-friendly interface to make 100 calls an hour and to go between calls really quickly," said Villafranca, who functions as managing partner and was named a Business First "30 Under 30" honoree this year.
Arbeit Voice is a VoIP suite designed to be attractive to any small business.The service allows companies to rid themselves of cell phone bills and use any Sprint- or Verizon-enabled device instead of as an extension of their office phone system. That could be a big deal for any company that pays the cell phone bill for its sales personnel or drivers.
Villafranca acknowledged consumer frustration with auto dials from collection agencies and call centers, but he said that industry is also driven by tight cost concerns that mandate efficiencies from its employees. He said Arbeit has a relatively small share of its markets with vast potential for growth and is set to pursue aggressive adoption of its new products.
Arbeit Software Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Arbeit Software applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Arbeit Software and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Arbeit Click, Arbeit Dialer, Arbeit Voice, Arbeit Connect customers.
Arbeit Software Overview
Ownership: - x
Number of Employees: 65
Functional Markets: Collaboration, CRM,
Key Verticals: Banking and Financial Services, Communication, Real Estate, Consumer Packaged Goods, Distribution, Healthcare, Life Insurance, P&C Insurance, Specialty Insurance, Media, Professional Services, Retail,
Arbeit Software Key Enterprise and Cloud Applications
Arbeit Click, Arbeit Dialer, Arbeit Voice, Arbeit Connect
Arbeit Software Revenues, $M:
| Type/Year | 2020 | 2021 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Arbeit Software Revenue Breakdown By Type, $M:
| Type | License | Prof. Services | Hardware | Support & Maintenance | SaaS | PaaS | IaaS | Other (Non Enterprise Application Revenues) | Total |
|---|---|---|---|---|---|---|---|---|---|
| % of Total Revenues | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | 100% |
| Revenues, $M | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe |
Arbeit Software Enterprise Applications Revenues By Functional Markets, $M:
Arbeit Software Enterprise Applications Revenues By Verticals, $M:
Arbeit Software Revenues By Region, $M
| Region | % of Total Revenues | 2021 Total Revenues, $M | 2021 Enterprise Applications Revenues, $M | 2021 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
Arbeit Software Direct vs Indirect sales
| Region | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
Arbeit Software Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified Arbeit Software Customers
No. of Arbeit Software Customers: 250
No. of Arbeit Software Enterprise Applications Customers: 250
No. of Arbeit Software Cloud Customers: x
No. of Arbeit Software Cloud Subscribers: x
Arbeit Software has over 250 customers, including Galbo Sims Holdings, Niagara's Honeymoon Sweets, Allegiant Capital Recovery Services, LLC and many others.
Arbeit Software Market Opportunities, M&A and Geo Expansions
In the last four years, Arbeit Software doubled in size and revenue, experiencing more than 300 percent growth since it was founded. With new innovation and services in new industries, Arbeit Software rebranded in Arbeit.
Arbeit offers a full stack of contact solution software to power your business. From TCPA compliant calling solution to hosted VoIP office phone system, Arbeit has what companies need to talk to customers.In addition to dialer software solutions, they are offering a hosted VoIP office phone systems
Arbeit Software Risks and Challenges
Ccaas has become a very competitive market.
Arbeit Software Ecosystem, Partners, Resellers and SI
In May 2019, Arbeit Software partnered with Numeracle, the pioneer of robocall blocking and labeling visibility and control in the calling ecosystem, to provide Numeracle’s Number Registration and Trusted Entity Certification solutions to Arbeit’s existing and future customers. Through this new partnership with Numeracle, Arbeit continues to demonstrate its commitment to de-stigmatizing the debt collection industry by empowering responsible agencies to call consumers in a transparent way.
Arbeit was featured by Business First in March 2015, when it had $1 million in revenue and eight employees. It now has 30 employees, with 10 of those working at an office in Brazil, and expects to broach $4.5 million in revenue. It has also moved to a new headquarters, from a small site on Delaware Avenue in Kenmore to a bigger one on John James Audubon Parkway in Amherst.
Arbeit Software Cloud Infrastructure Insights
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- Arbeit Software Public Cloud and Infrastructure (IaaS)
- Arbeit Software Platform (PaaS)
- Arbeit Software Application Delivery
- Arbeit Software Private Cloud and Data Centers
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
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