Atlassian Among Cloud Top 500

Level 6, 341 George St.

Sydney, NSW, 2000, Australia

61 2 9262 1443


Atlassian Strengths, Domain Expertise, and Key Differentiators

Atlassian unleashes the potential of every team. Its collaboration software helps teams organize, discuss and complete shared work. Teams at more than 174,000 customers, across large and small organizations - including General Motors, Walmart Labs, Bank of America Merrill Lynch, Lyft, Verizon, Spotify and NASA - use Atlassian’s project tracking, content creation and sharing, and service management products to work better together and deliver quality results on time.

Atlassian Recent Developments

In May 2020, Atlassian has acquired Halp, an early-stage startup that enables companies to build integrated help desk ticketing and automated answers inside Slack. Halp is bringing with them a slew of big-name customers, including Adobe, VMware, GitHub and Slack.

Atlassian Mergers and Acquisitions (M&A) Activities

In October 2018 Atlassian acquired OpsGenie, Inc., whose technology enables companies to better plan for and respond to IT service disruptions. When outages occur, OpsGenie’s technology quickly routes alerts to the appropriate IT teams, speeding diagnosis and resolution, and reducing downtime.

Atlassian Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Atlassian applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Atlassian and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Jira, Confluence, Trello. Jira Service Desk, Opsgenie, Jira Align, Bitbucket and Atlasian Access customers.

Atlassian Key Enterprise and Cloud Applications

Jira, Confluence, Trello. Jira Service Desk, Opsgenie, Jira Align, Bitbucket and Atlasian Access

Atlassian Revenues, $M:

Type/Year20182019YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

Atlassian Revenue Breakdown By Type, $M:

TypeLicenseServicesHardwareSupport & MaintenanceSaaS
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe

Atlassian Revenues By Region, $M

Region% of Total Revenues2019 Total Revenues, $M2019 Enterprise Applications Revenues, $M2019 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

Atlassian Direct vs Indirect sales

RegionDirect SalesIndirect SalesTotal
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

Atlassian Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Atlassian Customers

No. of Atlassian Customers: 174097

No. of Atlassian Enterprise Applications Customers: 174097

No. of Atlassian Cloud Customers: x

No. of Atlassian Cloud Subscribers: x

Atlassian's number of total customers increased to 174,097 at June 30, 2020 from 152,727 at June 30, 2019.

Among them are: AirFrance KLM, ANZ Bank, Audi, Capgemini, Carrefour, Arizona State University, Amadeus, BAE Systems, Blend, Bloomberg, Bonobos, Darva, Cochlear, US Department of Defense, EQ Bank, Fair, Fugro and others.

Atlassian Market Opportunities, M&A and Geo Expansions

In March 2019, Atlassian acquired AgileCraft and subsequently rebranded it Jira Align. Atlassian offers a comprehensive solution for large organizations aspiring to embrace agile and DevOps. Its tool has built-in support for multiple enterprise agile frameworks, including SAFe. Jira Align can combine data from many teams using varying methodologies and team-level tools, including Atlassian Jira Software with which it has excellent integration. It can track software changes from roadmap through DevOps toolchain to release.

Atlassian Risks and Challenges

Atlassian does not have a traditional sales team. Instead, it lists all prices, information about products, documentation, support requests, and training materials on its website.

The company does not offer discounts, with the exception of academic and charity organizations. The next phase of its growth will depend on its ability to extend to other collaboration tools while boosting service management capabilities along with an enterprise sales force to become a one-stop-shop for IT operations.

Atlassian Ecosystem, Partners, Resellers and SI

Atlassian has Channel Partners, Integration Partners and Trainning Partners.

Atlassian Cloud Infrastructure Insights

Subscribe to read more about:

  • Atlassian Public Cloud and Infrastructure (IaaS)
  • Atlassian Platform (PaaS)
  • Atlassian Application Delivery
  • Atlassian Private Cloud and Data Centers

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: Us

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