Bazaarvoice Inc. Among Cloud Top 500 Software Vendors

Bazaarvoice Inc. Recent Developments

In March 2018, Bazaarinvoice lauched its latest e-commerce innovation to help brands and retailers deliver personalized shopping experiences for their customers. Effective personalization is essential for brands and retailers to delight and convert shoppers. Later in April 2018, the company launched Shopper Experience Index. Based on data from 2,600 client sites in the Bazaarvoice Network, a survey of more than 400 brand and retail clients, and a global survey of more than 2,000 consumers, The Shopper Experience Index reveals the role CGC plays in the modern shopper experience, the importance of making meaningful connections with consumers, and what e-commerce strategies brands and retailers are prioritizing in 2018. The same year in October, Bazaarinvoice made enhancements to Bazaarvoice Sampling services to help brands and retailers accelerate review collection, boost sales across retail channels and launch new products with confidence.

Bazaarvoice Inc. M&A Activities

In November 2017, Marlin Equity Partners acquired Bazaarvoice Inc. Under the terms of the agreement, Marlin will acquire each share of outstanding common stock of Bazaarvoice in exchange for $5.50 in cash for a total value of approximately $521 million.

Bazaarvoice Inc. Overview

Ownership: - x

Employees: 826

Functional Market: Customer Relationship Management,

Key Verticals: Automotive, Banking and Financial Services, Communications, Construction and Real Estate, Consumer Packaged Goods, Education, Government, Healthcare, Insurance, Leisure and Hospitality, Life Sciences, Manufacturing, Media, Non Profit, Oil, Gas and Chemicals, Professional Services, Retail, Transportation, Utilities,

Bazaarvoice Inc. Key Enterprise & Cloud Applications

Bazaarvoice Cloud ,

SCORES Analysis

Bazaarvoice Inc. Strengths

Bazaarvoice is one of the major players in the social commerce applications segment, transforming online content from social networks into effective sales and marketing tools for enterprises in an increasingly interconnected media world. With its Bazaarvoice conversations platform, customers can capture, display, and analyze online word of mouth, including ratings and reviews, questions and answers, stories, recommendations, photos, videos, long-format narratives, and other forms of consumer-generated content. Consumer goods companies leverage Bazaarvoice applications to help them gather and syndicate such content to their own sites as well as those of their partners and resellers to drive awareness of their products.

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Key differentiators
Domain Expertise
Product portfolio
Solution scope

Bazaarvoice Inc. Revenues, $M:

Type/Year	2016	2017	YoY Growth, %
Total Revenues, $M	Subscribe	Subscribe	Subscribe
Enterprise Applications Revenues, $M	Subscribe	Subscribe	Subscribe
Cloud Applications Revenues, $M	Subscribe	Subscribe	Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

Bazaarvoice Inc. Revenue Breakdown By Type, $M:

Type	License	Services	Hardware	Support & Maintenance	SaaS
% of Total Revenues	Subscribe	Subscribe	Subscribe	Subscribe	Subscribe
Revenues, $M	Subscribe	Subscribe	Subscribe	Subscribe	Subscribe

Bazaarvoice Inc. Enterprise Applications Revenues By Functional Markets, $M:

Split by Functional MArkets	% of Total Revenues	2017 Enterprise Apps Revenues, By Functional Markets, $M
Analytics and BI	Subscribe	Subscribe
Collaboration	Subscribe	Subscribe
Content Management	Subscribe	Subscribe
Customer Relationship Management	Subscribe	Subscribe
eCommerce	Subscribe	Subscribe
Enterprise Performance Management	Subscribe	Subscribe
ERP Financial Management	Subscribe	Subscribe
ERP Services and Operations Management	Subscribe	Subscribe
Human Capital Management	Subscribe	Subscribe
IT Service Management	Subscribe	Subscribe
PLM/Engineering	Subscribe	Subscribe
Project Portfolio Management	Subscribe	Subscribe
Procurement	Subscribe	Subscribe
Sales Performance Management	Subscribe	Subscribe
Supply Chain Management	Subscribe	Subscribe
Treasury and Risk Management	Subscribe	Subscribe
Total	Subscribe	Subscribe

Bazaarvoice Inc. Enterprise Applications Revenues By Verticals, $M:

Split by Verticals	% of Total Revenues	2017 Enterprise Apps Revenues, By Verticals, $M
Aerospace and Defense	Subscribe	Subscribe
Automotive	Subscribe	Subscribe
Banking and Financial Services	Subscribe	Subscribe
Communication	Subscribe	Subscribe
Construction and Real Estate	Subscribe	Subscribe
Consumer Packaged Goods	Subscribe	Subscribe
Distribution	Subscribe	Subscribe
Education	Subscribe	Subscribe
Government	Subscribe	Subscribe
Healthcare	Subscribe	Subscribe
Insurance	Subscribe	Subscribe
Leisure and Hospitality	Subscribe	Subscribe
Life Sciences	Subscribe	Subscribe
Manufacturing	Subscribe	Subscribe
Media	Subscribe	Subscribe
Non Profit	Subscribe	Subscribe
Oil, Gas and Chemicals	Subscribe	Subscribe
Professional Services	Subscribe	Subscribe
Retail	Subscribe	Subscribe
Transportation	Subscribe	Subscribe
Utilities	Subscribe	Subscribe
Total	Subscribe	Subscribe

Bazaarvoice Inc. Revenues By Region, $M

Region	% of Total Revenues	2017 Total Revenues, $M	2017 Enterprise Applications Revenues, $M	2017 Cloud Applications Revenues, $M
Americas	Subscribe	Subscribe	Subscribe	Subscribe
EMEA	Subscribe	Subscribe	Subscribe	Subscribe
APAC	Subscribe	Subscribe	Subscribe	Subscribe
Total	Subscribe	Subscribe	Subscribe	Subscribe

Bazaarvoice Inc. Direct vs Indirect sales

Region	Direct Sales	Indirect Sales	Total
Type %	Subscribe	Subscribe	Subscribe
Revenues, $M	Subscribe	Subscribe	Subscribe

Bazaarvoice Inc. Customers

No. of Customers: Subscribe

No. of Enterprise Applications Customers: Subscribe

No. of Cloud Customers: Subscribe

No. of Cloud Subscribers: Subscribe

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Reference wins across regions
Customer Size segments
Customer wins momentum

Bazaarvoice Inc. Opportunities

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Market Opportunities at the vertical and subvertical levels
Mergers and Acquisitions (M&A), Funding
Geo Expansions

Bazaarvoice Inc. Risks

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Ability to handle internal and external risk and challenges

Bazaarvoice Inc. Ecosystem

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Health of ecosystem
Network Effects of BPO, ISV, SI
VAR Partners
Direct vs Indirect sales

Bazaarvoice Inc. Cloud Infrastructure Insights

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Cloud Infrastructure (IaaS)
Cloud Platform (PaaS)
Cloud Application delivery (SaaS)
Data Center (Hosting)

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

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