BMC Software, Inc. Among Apps Top 500

2101 CityWest Boulevard

Houston, TX, 77042, USA

+1 800-793-4262

http://www.bmc.com/

116

BMC Software, Inc. Recent Developments

In October 2017, BMC made a partnership with IBM to integrate AI technologies from IBM Watson into BMC's IT Service Management solutions for the digital enterprise. IBM Watson Conversation and Discovery capabilities enable service management teams to deliver a better service experience to employees across multi-cloud environments, using chatbots to simplify and enhance employee self-service. Watson technology also delivers speed and increases the accuracy of ticket classification and resolution, enabling agents to spend less time on repetitive tasks so they are more productive, while also driving down the cost of service delivery. In November 2018, BMC Software has added its Helix Cognitive Service Management solution on Microsoft Azure. Businesses can now use BMC Helix on the cloud of their choice, including Azure, AWS, and the BMC cloud. With the new support for Azure, BMC is enabling enterprises to transform ITSM into cognitive service management in the cloud of their choice, and leverage the power of containers to provide a scalable and elastic service platform that simplifies the management of their increasingly complex IT environments.

BMC Software, Inc. M&A Activities

In October 2018, KKR a global investment firm acquired BMC Software from Bain Capital Private Equity and Golden Gate Capital together with GIC, Insight Venture Partners, and Elliott Management.

BMC Software, Inc. Key Enterprise & Cloud Applications

BMC Remedy OnDemand, BMC Remedyforce

SCORES Analysis

BMC Software, Inc. Strengths

BMC Software, provides information technology (IT) management solutions for large, mid-sized and small enterprises and public sector organizations around the world. BMC also provides its customers with maintenance and support services for its products and assist customers with software implementation, integration, IT process and organizational transformation, and education services. The Company operates in two segments: Enterprise Service Management (ESM) and Mainframe Service Management (MSM).

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  • Key differentiators
  • Domain Expertise
  • Product portfolio
  • Solution scope

BMC Software, Inc. Revenues, $M:

Type/Year 2016 2017 YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

BMC Software, Inc. Revenue Breakdown By Type, $M:

Type License Services Hardware Support & Maintenance SaaS
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe

BMC Software, Inc. Revenues By Region, $M

Region % of Total Revenues 2017 Total Revenues, $M 2017 Enterprise Applications Revenues, $M 2017 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

BMC Software, Inc. Direct vs Indirect sales

Region Direct Sales Indirect Sales Total
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

BMC Software, Inc. Customers

No. of Customers: Subscribe

No. of Enterprise Applications Customers: Subscribe

No. of Cloud Customers: Subscribe

No. of Cloud Subscribers: Subscribe

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  • Reference wins across regions
  • Customer Size segments
  • Customer wins momentum

BMC Software, Inc. Opportunities

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  • Market Opportunities at the vertical and subvertical levels
  • Mergers and Acquisitions (M&A), Funding
  • Geo Expansions

BMC Software, Inc. Risks

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  • Ability to handle internal and external risk and challenges

BMC Software, Inc. Ecosystem

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  • Health of ecosystem
  • Network Effects of BPO, ISV, SI
  • VAR Partners
  • Direct vs Indirect sales

BMC Software, Inc. Cloud Infrastructure Insights

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  • Cloud Infrastructure (IaaS)
  • Cloud Platform (PaaS)
  • Cloud Application delivery (SaaS)
  • Data Center (Hosting)

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.


Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).




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