C3 AI Among Cloud Top 500

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Redwood City, CA, 94063, United States

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C3 AI Strengths, Domain Expertise, and Key Differentiators

C3.ai, Inc. is a provider of Enterprise AI software for accelerating digital transformation. C3 AI delivers a family of fully integrated products: C3 AI Suite, an end-to-end platform for developing, deploying, and operating large-scale AI applications; C3 AI Applications, a portfolio of industry-specific SaaS AI applications; C3 AI CRM, a suite of industry-specific AI CRM applications; and C3 AI Ex Machina, a no-code AI solution to meet the needs of citizen data scientists.

Total revenue for the fiscal year 2021, was $252.8 million, an increase of 38% compared to $183.2 million one year ago. Revenue growth accelerated to 38%, compared to a 17% growth one year ago. Subscription Revenue: Subscription revenue for the fiscal year was $206.9 million, an increase of 31% compared to $157.4 million one year ago.

C3 AI Recent Developments

C3 AI demonstrated ongoing product leadership in enterprise AI software, with eight new enterprise AI application products released in the fiscal year 2021. Developed in partnership with Microsoft and Adobe, launched C3 AI CRM. C3 AI also launched C3 AI Ex Machina, a revolutionary next-generation predictive analytics application that empowers citizen data scientists.

C3 AI Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying C3 AI applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of C3 AI and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified C3 AI Suite, C3 AI Applications, C3 AI Ex Machina, C3 AI CRM customers.

C3 AI Key Enterprise and Cloud Applications

C3 AI Suite, C3 AI Applications, C3 AI Ex Machina, C3 AI CRM

C3 AI Revenues, $M:

Type/Year20202021YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

C3 AI Revenue Breakdown By Type, $M:

TypeLicenseProf. ServicesHardwareSupport & MaintenanceSaaSPaaSIaaSOther (Non Enterprise Application Revenues)Total
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe 100%
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe

C3 AI Revenues By Region, $M

Region% of Total Revenues2021 Total Revenues, $M2021 Enterprise Applications Revenues, $M2021 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

C3 AI Direct vs Indirect sales

RegionDirect SalesIndirect SalesTotal
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

C3 AI Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified C3 AI Customers

No. of C3 AI Customers: 223

No. of C3 AI Enterprise Applications Customers: 223

No. of C3 AI Cloud Customers: x

No. of C3 AI Cloud Subscribers: x

C3 AI provides over 40 turnkey Enterprise AI applications, that meet the business-critical needs of global enterprises in manufacturing, financial services, government, utilities, oil and gas, chemicals, agribusiness, defense and intelligence, and more.

Dring 2021, Koch Industries, one of the largest private companies in America, renewed and expanded its contract with C3 AI as it scales Enterprise AI solutions across its diverse group of companies over the next five years. Cargill, a global food company, expanded its use of C3 AI to include demand forecasting and supply network risk, in addition to the C3 AI Supply Chain Suite of applications. One Medical, a membership-based primary care practice, is using C3 AI Ex Machina, our no-code solution, to automate tasks such as insurance validation. Petronas, a global energy company, expanded its relationship with Baker Hughes and C3 AI, establishing a dedicated AI Center of Excellence in Kuala Lumpur to scale the deployment of the BHC3 Reliability Application.

C3 AI Market Opportunities, M&A and Geo Expansions

In September 2021, C3 AI and Google Cloud made a partnership to help organizations across multiple industries accelerate their application of artificial intelligence (AI) solutions. Under the agreement, both companies' global sales teams will co-sell C3 AI's enterprise AI applications, running on Google Cloud. The entire portfolio of C3 AI's Enterprise AI applications, including industry-specific AI Applications, C3 AI Suite®, C3 AI CRM, and C3 AI Ex Machina, are now available on Google Cloud's global, secure, and low-latency infrastructure, enabling customers to run C3 AI on the industry's cleanest cloud.

In December 2021, C3 AI was launched as a public company on the NYSE, trading under the symbol “AI”.

C3 AI Risks and Challenges

C3 AI has a limited operating history, which makes it difficult to evaluate its prospects and future results of operations.

C3 AI business depends on its ability to attract new customers and on existing customers purchasing additional subscriptions from C3 AI and renewing their subscriptions.

C3 AI Ecosystem, Partners, Resellers and SI

C3 AI execute their strategy of establishing comprehensive technology and go-to-market alliances with leading organizations across multiple industry sectors globally: in financial services, with FIS; in defense and intelligence, with Raytheon Technologies; in manufacturing, with Infor, a unit of Koch Industries; in telecommunications, with NCS, a unit of Singapore-based Singtel; and in oil & gas, with Baker Hughes. In addition of strong partnership with Microsoft, C3 AI significantly strengthened go-to-market partnership with Google Cloud.

C3 AI Cloud Infrastructure Insights

Subscribe to read more about:

  • C3 AI Public Cloud and Infrastructure (IaaS)
  • C3 AI Platform (PaaS)
  • C3 AI Application Delivery
  • C3 AI Private Cloud and Data Centers

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link:

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