CCC Intelligent Solutions Among Cloud Top 500

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CCC Intelligent Solutions Strengths, Domain Expertise, and Key Differentiators

CCC Information Services provides applications and services that help insurance agencies, independent appraisers, and collision repair shops process auto claims.

CCC's offerings include its Pathways application for estimating collision and repair cost and its Valuescope claim settlement services application for estimating the worth of totaled vehicles, CCC ONE Total Repair Platform, a solution that combines estimating, shop management, DRP performance in an application; and CCC TRUE Parts Network, a solution to integrate parts inventory within CCC ONE.

CCC Intelligent Solutions Recent Developments

In October, 2021 CCC Intelligent Solutions launched Industry First: Touchless Auto Estimates With Line Level Detail, The AI-powered CCC Estimate-STP uses advanced AI and insurer-driven rules to automatically initiate and populate detailed and actionable estimates in seconds.

In January 2019, CCC Information Services Inc introduced a mobile solution that provides original equipment manufacturers (OEMs) and other connected service providers a way to protect and guide their customers at this critical time, offering vehicle owners the world's first end-to-end connected safety experience.

Volvo Car USA was the first automaker to leverage CCC Accident Advisor, which combines emergency services and checklists, guided accident documentation, and digital claims and repair services to keep drivers safe, informed, and in control in the minutes following an auto accident.

Over time, CCC plans to add other ecosystem participants as well as its proprietary injury detection technologies to Accident Advisor, further improving the overall post-collision experience for participating drivers. Powered by artificial intelligence (AI), Accident Advisor prompts drivers to capture facts and photos of the accident and offer them the option to digitally notify their insurer of the accident.

In December 2018, CCC Information Services introduced the world's first in-production AI solution for vehicle collision estimates. CCC Smart Estimate leverages CCC's estimating logic and AI photo analytics capabilities to pre-populate an estimate with suggestions for human estimators to review, edit, and advance. Through the process, Smart Estimate AI and human estimators learn from each other, creating fast and ever-smarter auto physical damage (APD) estimates over time.

CCC Intelligent Solutions Mergers and Acquisitions (M&A) Activities

In February 2021, CCC Information Services Inc. (“CCC”), a platform for the property and casualty (“P&C”) insurance economy, and Dragoneer Growth Opportunities Corp. (NYSE: DGNR) (“Dragoneer”), a special purpose acquisition company (“SPAC”) formed by an affiliate of Dragoneer Investment Group, today announced a definitive merger agreement has been entered into between Dragoneer and CCC’s parent holding company. Upon closing of the transaction, the combined company is expected to be renamed CCC Intelligent Solutions Holdings Inc. (the “Company”) and is expected to be listed on the New York Stock Exchange.

In 2017, CCC Information Services selected Advent International, a global investment firm with deep experience in the technology sector, as its next equity partner. Advent will purchase equity assets from CCC's previous owners Leonard Green Partners and Texas Pacific Group.

CCC Intelligent Solutions Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying CCC Intelligent Solutions applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of CCC Intelligent Solutions and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified CCC ONE customers.

CCC Intelligent Solutions Overview

Ownership: - NYSE: CCCS

Number of Employees: 2350

Functional Markets: CRM, ERP Services and Operations,

Key Verticals: Automotive, Insurance, Retail,

CCC Intelligent Solutions Key Enterprise and Cloud Applications


CCC Intelligent Solutions Revenues, $M:

Type/Year20192020YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

CCC Intelligent Solutions Revenue Breakdown By Type, $M:

TypeLicenseProf. ServicesHardwareSupport & MaintenanceSaaSPaaSIaaSOther (Non Enterprise Application Revenues)Total
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe 100%
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe

CCC Intelligent Solutions Revenues By Region, $M

Region% of Total Revenues2020 Total Revenues, $M2020 Enterprise Applications Revenues, $M2020 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

CCC Intelligent Solutions Direct vs Indirect sales

RegionDirect SalesIndirect SalesTotal
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

CCC Intelligent Solutions Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified CCC Intelligent Solutions Customers

No. of CCC Intelligent Solutions Customers: 30000

No. of CCC Intelligent Solutions Enterprise Applications Customers: x

No. of CCC Intelligent Solutions Cloud Customers: x

No. of CCC Intelligent Solutions Cloud Subscribers: x

CCC’s solutions and big data insights are delivered through the powerful CCC ONE platform, which connects a vast network of 350+ insurance companies, 24,000+ repair facilities, OEMS, hundreds of parts suppliers, and dozens of third-party data and service providers.

It's customers are: All Star Auto Lights (Florida location), GoFit Auto Panels, Knox Auto Parts, Midway Auto Parts, Rydell OEM Surplus, Brandywine Economy Parts, Carro Pacific Inc., ECO Automotive Distributors, PAM's Auto Parts, Inc., Capstone Auto Body Parts, KAPA Auto Body Parts, Perfect Fit/US Auto Parts, Wheeler's Auto Body Supply, O'Reilly Automotive, Inc., Professional Parts Group, 1-800-Radiator&A/C, Continental Auto Parts, and many more.

CCC Intelligent Solutions Market Opportunities, M&A and Geo Expansions

CCC Intelligent Solutions is going public through a special purpose acquisition company (SPAC) merger deal with Dragoneer Growth Opportunities Corporation, which valued CCC Information at approximately $7 billion. Once the merger is complete, the combined company will be renamed to CCC Intelligent Solutions Holdings, and will be listed on the New York Stock Exchange. Shareholders of CCC Information are anticipated to own about 83.2% of the combined company. Private equity firm Advent International – which bought CCC Information in 2017 – will remain the single largest shareholder.

The acquisition Actual Systems of America advanced CCC’s auto parts strategy, which lead to the creation of the CCC Pinnacle Yard Management solution, a powerful system for yard management, repair management and parts eCommerce.

CCC Intelligent Solutions Risks and Challenges

Having been one of the pioneers in automotive claims processing, CCC has continued to expand in the aftermarket opportunities such as building an electronic network that connects auto parts suppliers. However, its first-move advantage in the claims processing market has also come with a price.

One of the biggest challenges of CCC has to do with the re-platforming of its mainframe system in Cobol into a Java/J2EE environment for easier maintenance and upgrade, a process that could take years to complete. And it's too soon to tell whether its new owner is willing to invest heavily in replacing its aging mainframe platform with one suitable for the new era of Cloud computing.

CCC Intelligent Solutions Ecosystem, Partners, Resellers and SI

Mostly, Direct Sales in United States.

CCC Intelligent Solutions Cloud Infrastructure Insights

Subscribe to read more about:

  • CCC Intelligent Solutions Public Cloud and Infrastructure (IaaS)
  • CCC Intelligent Solutions Platform (PaaS)
  • CCC Intelligent Solutions Application Delivery
  • CCC Intelligent Solutions Private Cloud and Data Centers

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: Us

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