Crownpeak Among Cloud Top 500

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Crownpeak Strengths, Domain Expertise, and Key Differentiators

Crownpeak, the only true cloud-native digital experience platform, offers a suite of powerful tools that deliver the industry's fastest time-to-market across web content management, optimization, governance, and privacy UX. Crownpeak helps brands quickly create and deliver digital experiences that build trust and maximize customer lifetime value. On top of its powerful CMS, Crownpeak includes built-in personalization and testing tools, on-site tag and performance monitoring, and content governance. As the leader in customizable privacy experiences compliant with global privacy regulations – such as the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA) – Crownpeak provides the world's only API-based consent-as-a-service system, able to optimize progressive consent across all devices and channels.

In November 2019, Crownpeak signed a new partnership with data privacy management platform WireWheel, creating a new full suite of powerful California Consumer Privacy Act (CCPA) privacy tools ahead of the regulation's January 1, 2020 implementation. The partnership brings together Crownpeak's leading consent solutions with WireWheel's expertise in the area Subject Rights Request (SRR) management, a critical CCPA requirement that is often challenging for companies to operationalize efficiently and securely. Crownpeak will incorporate WireWheel's SRR capabilities within its consent experience platform – the Universal Consent Platform (UCP).

The partnership with BEACON will extend and improve the external-facing consumer experience of consent-giving within Crownpeak's Digital Experience Management (DXM) and Universal Consent Platforms. In addition, BEACON will work with Crownpeak to extend its business practices horizontally, into ToS and all other forms of EULAs, and will also become Crownpeak's premier partner for production efforts on this initiative, which make custom systems for companies that go beyond check-box compliance and redefine the global standard for consent-giving best practices.

Crownpeak Recent Developments

Crownpeak launched a new extension - Adobe's Cloud Platform tag-management facility, to help marketers simplify compliance with global privacy laws while delivering premium quality user experiences in Adobe Cloud.

Crownpeak Mergers and Acquisitions (M&A) Activities

In 2017, Corownpeak acquired Evidon, a provider of compliance and monitoring solutions for digital experiences. Evidon's solutions directly complement Crownpeak's platform by monitoring the exceptionally complex digital marketing ecosystem to ensure control and transparency throughout the digital supply chain. The acquisition expands Crownpeak’s Digital Quality Management offering by adding new monitoring and consent solutions that are essential for websites and applications to comply with privacy laws and programs around the world. The year before Corownpeak merged with UK-based ActiveStandards to provide clients with the only cloud-first DXM platform that features built-in DQM. The combination of the two companies created a platform that transforms the way brands communicate, relate and connect with their customers.

Crownpeak Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Crownpeak applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Crownpeak and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Crownpeak Digital Experience Manager customers.

Crownpeak Key Enterprise and Cloud Applications

Crownpeak Digital Experience Manager

Crownpeak Revenues, $M:

Type/Year20182019YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

Crownpeak Revenue Breakdown By Type, $M:

TypeLicenseServicesHardwareSupport & MaintenanceSaaS
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe

Crownpeak Revenues By Region, $M

Region% of Total Revenues2019 Total Revenues, $M2019 Enterprise Applications Revenues, $M2019 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

Crownpeak Direct vs Indirect sales

RegionDirect SalesIndirect SalesTotal
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

Crownpeak Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Crownpeak Customers

No. of Crownpeak Customers: 500

No. of Crownpeak Enterprise Applications Customers: 500

No. of Crownpeak Cloud Customers: x

No. of Crownpeak Cloud Subscribers: x

Hundreds of Global 2000 customers – including Toyota, Healthgrades, and Unilever – rely on Crownpeak to deliver privacy-first and high-quality digital experiences with a quicker time to market.

Among its customers are: Freddie Mac, DXC Technology, Sony, Combined Insurance, Barclays, Nestle, American Express, Bed Bath & Beyond, Oracle, Prudential, Delta Airlines, Canon, Siemens, Tipico, Daler Rowney, JAMS, Carestream Dental, Doterra and many other.

Crownpeak Market Opportunities, M&A and Geo Expansions

The two acquisitions (ActiveStandards in 2016 and Evidon 2017) were supported by K1 Investment Management, an investment firm focused on enterprise software companies globally. K1 has invested over $100 million of equity behind the combination, with additional capital available for further investment. In December 2016, Crownpeak signalled a change with the launch of new logo and company expansion. The company introduced a new branding and the concurrent refresh a portion of the company website. As an addition to the headquarters in Los Angeles and office in London, the company expanded to Denver.

Crownpeak Risks and Challenges

M&A activities inspired some executive changes. Jim Yares, formerly COO of CrownPeak, is the new CEO of the merged company. ActiveStandards CEO Simon Lande and CrownPeak’s former CEO, Jim Howard, remained as advisors to the combined company, which now include more than 100 employees.

Crownpeak Ecosystem, Partners, Resellers and SI

Crownpeak mostly makes direct sales. Crownpeak Technology Partners are: Amazon Web Services, Adobe, Box, Bynder, Demand Base, IBM, Janrain, Lingotek, Marketo, Salesforce, SDL, TransPerfect, Webtrends, Veeva, WireWheel. Service Partners are: Arke, Brillio, WillowTree, DEPT, Epsilon, Falcon-Software Company Inc, Accelerate Business Solutions, Beacon, Fusion Alliance, iMedia, Mapleton Hill, NMQ Digital, Sagepath, Trivident, VShift.

Crownpeak Cloud Infrastructure Insights

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  • Crownpeak Public Cloud and Infrastructure (IaaS)
  • Crownpeak Platform (PaaS)
  • Crownpeak Application Delivery
  • Crownpeak Private Cloud and Data Centers

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: Us

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