Dropbox Among Cloud Top 500

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Dropbox Strengths, Domain Expertise, and Key Differentiators

Dropbox is a global collaboration platform where content is created, accessed, and shared. With more than 500 million registered users across 180 countries, we’re on a mission to unleash the world’s creative energy by designing a more enlightened way of working. Dropbox is available for Windows, Mac, or Linux PCs, as well as Android and iOS mobile devices. Their platform offers an elegant solution to the challenges described above. Dropbox Basic is the simple, powerful home for your photos, videos, docs, and other files.

Users also get access to exciting new product experiences like Dropbox Paper, a collaborative workspace that helps teams create and share early ideas, and work with any type of content, in one centralized place. Dropbox Plus provides unrivaled sync along with 1 TB of space, powerful sharing features, and increased control. Dropbox Professional allows independent workers to store, share, and track their work from one place through premium features. At last, Dropbox Professional allows independent workers to store, share, and track their work from one place through premium features.

Dropbox Recent Developments

In 2020 Dropbox launched Dropbox Spaces, which the company describes as the “evolution of the shared folder into a collaborative workspace". Spaces transform folders into collaborative workspaces that bring your team's content to life. Built with machine intelligence it helps workers stay focused on their most important work, and offers them new ways to stay in sync with teams. Dropbox Spaces is accessible via the new Dropbox desktop experience, dropbox.com, and the Dropbox mobile app.

Dropbox Spaces brings cloud content and local files together. With Spaces, you have new ways to access everything you need from one central place. The new capabilities include image search, preview, paper integration.

In June 2019, Dropbox unveiled a new integrated workspace, the biggest user-facing change in the company’s history. With updates to the Dropbox desktop experience, dropbox.com, and the mobile app, users get a single workspace designed to bring files, fragmented work tools, and teams together. The update includes early access to a new desktop app designed to provide a convenient new access point to the workspace.

In October 2017, Dropbox launched Dropbox Professional, a new offering that introduces business-grade tools to help individual users store, share, and track work from a single, secure place. Dropbox Professional is designed to meet the needs of independent workers—a group that’s expected to rise to 47,6 million by 2021. The new offering brings together the most popular storage, sharing, and support solutions from Dropbox with new ways to present work to help individuals showcase their creativity in the best light.

Dropbox Mergers and Acquisitions (M&A) Activities

In February 2019, Dropbox acquired HelloSign, an eSignature and document workflow platform with more than 80,000 customers. Together, Dropbox and HelloSign believe they can deliver an even better experience to Dropbox users, and simplify workflows for millions of customers.

Dropbox has acquired 24 organizations.

Their most recent acquisition was Verst on Nov 30, 2017, a New York startup that aimed to help web publishers and creators make money through features like paywalls. Verst's service will be shutting down on December 21 and the team will be joining Dropbox.

Dropbox Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Dropbox applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Dropbox and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Dropbox, customers.

Dropbox Key Enterprise and Cloud Applications


Dropbox Revenues, $M:

Type/Year20182019YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

Dropbox Revenue Breakdown By Type, $M:

TypeLicenseServicesHardwareSupport & MaintenanceSaaS
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe
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Dropbox Revenues By Region, $M

Region% of Total Revenues2019 Total Revenues, $M2019 Enterprise Applications Revenues, $M2019 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

Dropbox Direct vs Indirect sales

RegionDirect SalesIndirect SalesTotal
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

Dropbox Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Dropbox Customers

No. of Dropbox Customers: 400000

No. of Dropbox Enterprise Applications Customers: 400000

No. of Dropbox Cloud Customers: 400000

No. of Dropbox Cloud Subscribers: 600 million

Dropbox has more than 600 million registered users, and over 400000 teams are using Dropbox Business.

Among Dropbow customers are Expedia, Golden State Warriors, Les Lunes, Brandt, Maple Hill Creamery, National Geographic, and many others.

Dropbox Market Opportunities, M&A and Geo Expansions

Dropbox beat market expectations for its third-quarter results thanks to some solid growth in its customer base, but its share price barely moved. The company, which sells file-sharing and collaboration tools to enterprise customers, reported a profit before certain costs such as stock compensation of 13 cents per share on revenue of $428.2 million. Wall Street was looking for earnings of just 11 cents per share on revenue of $423.5 million. The company remains unprofitable, however, with a net loss for the period of $17 million.

Dropbox, which competes with Box Inc. and cloud companies such as Google and Microsoft, has based its business on a “freemium” model to try to attract more customers. The company makes its basic services available for free, but charges money for more advanced services and additional storage space.

In August 2020 Dropbox launched a trio of new services. The cloud storage company rolled out a password manager along with automatic storage and a security tool in the age of remote work. The password managing service works similarly to LastPass. The other two are useful for those who don't want to lose valuable documents.

Dropbox Passwords will store and encrypt online login information and the data can be synced across all devices. Dropbox began beta testing the feature in June. Now, it's available to all Dropbox Pro and Plus users. Dropbox Plus accounts start at $9.99 per month when billed yearly. Dropbox Professional accounts with more digital storage start at $16.58 per month when billed yearly.

The password management system arrives along with Dropbox Vault and computer backup features. Vault adds an extra layer of security for sensitive files. The service lets you create a storage location within Dropbox that requires a numeric password for access.

In September 2018, Dropbox launched the DBX Platform—a unified suite of APIs and developer tools for building new capabilities on top of Dropbox. The launch of the DBX Platform includes the release of new API capabilities, as well as new integrations with Atlassian’s JIRA Software, Autodesk tools, and Microsoft Outlook, which extend Dropbox capabilities into leading productivity tools. New collaboration and workflow APIs expand developer capabilities; new connections with Atlassian, Autodesk, and Microsoft headline expanded portfolio of integrations.

In June 2018, Dropbox launched a new chapter in the evolution of Magic Pocket, its custom-built storage infrastructure. The company is successfully deploying Shingled Magnetic Recording (SMR) drive technology, which will increase overall storage density, reduce the company’s physical data center footprint, and provide significant cost savings—without sacrificing performance or reliability.

Dropbox Risks and Challenges

Their business depends on its ability to retain and upgrade paying users, and any decline in renewals or upgrades could adversely affect their future results of operations.

Additionally, future growth could be harmed if they fail to attract new users or convert registered users to paying users.

Dropbox Ecosystem, Partners, Resellers and SI

In September 2019 BetterCloud and Dropbox formed a new strategic partnership. The first phase of this partnership involves the development of BetterCloud for Dropbox, deep integration between the two platforms which will provide advanced data protection and orchestration functionality for Dropbox teams. This new offering for Dropbox customers will allow businesses to enforce custom security policies, scan content for sensitive data, and automate critical processes.

Dropbox will resell and distribute BetterCloud for Dropbox as its preferred solution for enabling secure and faster adoption of Dropbox Business. As part of this partnership, Dropbox is making a $5M strategic financial investment in BetterCloud to fuel the growth and development of the platform and its commercial efforts.

Dropbox has 12 offices around the world, with locations in San Francisco, Austin, Dublin, Herzliya, London, New York, Paris, Seattle, Sydney, Hamburg, Washington DC, and Tokyo.

In November 2018, Dropbox strengthened its global collaboration platform by partnering and integration that will give Dropbox Business customers access to more of the advanced security features they’ve been asking for.

Business collaboration today happens everywhere, in and out of the office, and across multiple devices. It also occurs across teams and organizations in different countries and industries with unique security requirements. Protecting content in these varied environments is one of the reasons Dropbox Business has been deployed in companies around the world.

In March 2018, Dropbox and Salesforce, unveiled a strategic partnership that connects the #1 CRM platform with our leading collaboration platform, enabling companies of all types to collaborate and more deeply connect with their customers across sales, service, marketing, commerce, and more.

Dropbox Cloud Infrastructure Insights

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  • Dropbox Public Cloud and Infrastructure (IaaS)
  • Dropbox Platform (PaaS)
  • Dropbox Application Delivery
  • Dropbox Private Cloud and Data Centers

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link:

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