E2open Among Cloud Top 500

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E2open Strengths, Domain Expertise, and Key Differentiators

E2open has the world’s largest direct business network with more than 60,000 partners and over 200,000 users across 120 countries.

E2open’s network is powered by a broad portfolio of solutions including Sourcing and Procurement, Quality and Traceability, Inventory Visibility and Optimization, Supply Planning and Response, Logistics and Fulfillment, S&OP/Financial Planning, Demand Planning and Sensing, Channel Data Management and Channel Performance Optimization. This enables the most complex supply chains to better plan, execute, and collaborate. E2open solutions are optimizing the entire scope of supply chain management, except localized functions such as warehouse management and price optimization. E2open also offers SAP- and Oracle-certified adapters for integration with transactional ERP data and a packaged two-way integration plug-in with salesforce.com. Where certain solutions already exist within an enterprise's systems landscape, integration is facilitated via E2net, E2open's commerce network, which supports powerful and flexible integration options, covering both machine-to-machine connectivity and human-to-machine connectivity.

E2open Recent Developments

In August 2021 E2open formed a strategic relationship with Vizient, the largest healthcare performance improvement company in the U.S., to develop a new platform to increase trust, transparency, and predictability for its member health systems. E2open and Vizient entered into a strategic relationship to facilitate the rapid development of a cloud-based, multi-party collaboration platform that enables end-to-end visibility between participating healthcare providers, distributors, and suppliers. The platform will enable timely insights into the forecast, inventory availability, transportation, and consumption of goods with proactive management alerts for disruptions and imbalances to improve the availability of healthcare products. The healthcare resiliency platform will be enabled by configuring E2open’s technology and network for the specific product flows that are unique to the healthcare industry. The healthcare resiliency platform will be available to Vizient’s membership, which includes acute care providers, academic medical centers, and ambulatory care providers, as well as healthcare suppliers.

Once launched, the new technology will give members and suppliers participating in the resilience network platform secure, permission-based access for visibility into the geographical location of major manufacturing and distribution, real-time logistics visibility of shipments from the supplier to the health system, awareness of perpetual inventory status by location across suppliers, distributors and providers, forecast and consumption insights to predict usage and reduce the impact of demand surges, supply chain leaders at the forefront of driving innovation in health care at Vizient member health systems and supplier organizations are participating as early-adopters to provide insight into the development of the technology. The resilience platform technology is expected to fully launch in early 2022.

E2open Mergers and Acquisitions (M&A) Activities

In September 2021 E2open has acquired BluJay Solutions, a leading cloud-based, logistics execution platform. Creates leading, independent SaaS-based supply chain platform spanning supply chain planning and execution: The acquisition of BluJay materially expands E2open’s supply chain execution capabilities and expands E2open’s network participants by nearly 25 percent, most specifically in transportation and logistics. Additionally, BluJay brings a highly complementary global trade management platform that encompasses customs declaration and filing to E2open’s strong capabilities in compliance and tariffs. The acquisition further adds key direct-to-consumer offerings including the last mile, parcel, and dropship commerce.

E2open acquired BluJay Solutions for an aggregate of 72.4 million shares of Class A Common Stock (representing approximately a 60% rollover of the seller’s pre-closing equity) and approximately $770 million in cash consideration including the repayment of BluJay’s debt facility. To finance the transaction, E2open secured $300 million in a common equity PIPE from institutional investors, representing an additional 28.9 million shares of Class A Common Stock. An additional $380 million in indebtedness was drawn through an expansion of the Company’s term loan which also provided a portion of the cash consideration.

E2open Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying E2open applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of E2open and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified E2open Cloud, customers.

E2open Key Enterprise and Cloud Applications

E2open Cloud,

E2open Revenues, $M:

Type/Year20202021YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

E2open Revenue Breakdown By Type, $M:

TypeLicenseProf. ServicesHardwareSupport & MaintenanceSaaSPaaSIaaSOther (Non Enterprise Application Revenues)Total
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe 100%
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe

E2open Revenues By Region, $M

Region% of Total Revenues2021 Total Revenues, $M2021 Enterprise Applications Revenues, $M2021 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

E2open Direct vs Indirect sales

RegionDirect SalesIndirect SalesTotal
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

E2open Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified E2open Customers

No. of E2open Customers: 1800

No. of E2open Enterprise Applications Customers: 550

No. of E2open Cloud Customers: 550

No. of E2open Cloud Subscribers: 200000

E2open eliminated the fees it previously charged customers based on the number of users and the amount of data transmitted via its system in a bid to induce broader usage and bring more external companies into its network.

The software provider also dropped any fees associated with connecting a customer’s partners via its web portal. Those parties could include suppliers, customers, or third-party logistics providers, among other entities. The eliminated fees pertain to costs over and above the base cost of the software E2open provides and apply to new customers or customers whose contracts are up for renewal. Eliminating the fees comes in a software pricing environment that’s tilting toward all-in subscription-based pricing that’s not tethered to the number of people or outside parties using the system. The theory behind this newer approach is that the value of a system grows as more internal employees and external partners use it, and as more data is shared between them.

E2open serves many industries and has over 1800 customers including AMD, Campbell Soup, Canon, Dell, HP, Jaguar Land Rover, Kellogg’s, Lenovo, Procter & Gamble, Seagate, Shell, Vodafone, Dell, IBM, Hitachi, Lab126 (part of the Amazon.com group of companies) Lenovo, NetApp, Seagate, Xerox, Celestica, OnCore, Sonic, Avnet (2), Freescale, LSI, MEMC Electronics, Spansion, Audience, Alcatel-Lucent, Cisco, Motorola, Nokia Siemens Networks, RIM, Vodafone, Embraer, Exostar, Diebold, Emerson, GE Energy, GE Oil&Gas, Konecranes, Omron, SPX, Avon, Clorox, Coca-Cola, The GAP, GE Lighting, Guthy Renker, Land O’ Lakes, L’Oreal, HAVI Global Solutions (servicing McDonald's), Levi Strauss, Studio Moderna, Unilever, Yanfeng Visteon, Bio-Rad, GE Healthcare, ELO Touch, Averitt, Kuehne + Nagel, MavenWire, Tieto Finland, Scoular, Univar and others.

E2open Market Opportunities, M&A and Geo Expansions

Supply chain management firm E2open went public effective February 2021 through a merger with a special purpose acquisition company (SPAC). The resulting company, with the New York Stock ticker ETWO, ended its first day of trading at $10.58 a share.

The Agreement between the United States of America, the United Mexican States, and Canada, commonly known as the United States-Mexico-Canada Agreement (USMCA), is a free trade agreement concluded between Canada, Mexico, and the United States as a successor to the North American Free Trade Agreement (NAFTA). On July 1, 2020, the USMCA entered into force in all member states. As the trade agreement goes into effect, E2open clients can confidently comply with new USMCA regulatory requirements and capture every available duty savings opportunity to ensure the lowest total landed cost for its products.

E2open’s global clients can now qualify all applicable goods for coverage under the USMCA to ensure compliance and achieve the lowest total product costs for goods manufactured, assembled, or value-added in America, Canada and/or Mexico. When businesses can demonstrate that products comply with the complicated legal “rules of origin” constructs, customs duties can be significantly reduced and often eliminated. As part of a full suite of applications to manage all aspects of global trade management, the E2open Trade Agreements application is highly scalable and supports more than 150 free trade agreements around the world. Once in place, users can expand coverage to capture additional duty savings for trade with other countries.

E2open Risks and Challenges

The primary challenge for E2open is the lack of awareness among enterprise buyers of the proven technology and expertise that can orchestrate their end-to-end supply chain, including across external partners, both on the demand and supply side. This shows up more in certain industries than in others, based on the maturity of supply chain processes. Without this awareness, many companies anchor their thought processes around ERP systems, which unfortunately are enterprise-centric, siloed, and cannot go beyond one tier of supplier and customer.

Changes in existing financial accounting standards or practices may harm the results of operations.

E2open Ecosystem, Partners, Resellers and SI

E2open sells its solutions directly, as well as through resellers and integrators in 62 countries worldwide.

In December 2020 E2open and Shippeo, the European leader in real-time transportation visibility (RTTV), formed a partnership to interconnect their networks and accelerate value creation for their clients. Through its multi-enterprise business network, E2open connects clients with all tiers of the channel, supplier, logistics, and global trade ecosystem partners to make better decisions and orchestrate global supply chains across industries. E2open’s carrier network includes all modes of transport in all regions, including visibility into more than 40% of the global ocean freight volume. With Europe’s fastest-growing carrier network, Shippeo tracks more than 10 million shipments in 70 countries across multiple industries, including manufacturing, retail, and logistics service providers. The seamless integration of Shippeo’s network with E2open’s network and applications will provide ultra-accurate real-time over-the-road transportation visibility for complex and mission-critical logistics operations, with a strong focus on data quality, timeliness, and granularity down to the SKU level. This new level of business agility and resiliency to capture opportunities and withstand disruptions in an increasingly volatile world requires end-to-end supply chain management that can see, understand, act and learn. The Visibility For All program democratizes the “see” aspect by allowing all E2open clients to add the In-Transit Visibility application to their current subscription for no additional cost. Data from E2open’s network powers advanced applications that go beyond visibility into goods in motion and predictive ETAs. These next-generation applications understand the business impacts of delays, proactively take corrective actions and learn from outcomes with artificial intelligence (AI) to continuously improve performance and make better decisions.

E2open Cloud Infrastructure Insights

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  • E2open Public Cloud and Infrastructure (IaaS)
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Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

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