ECi Software Solutions Strengths, Domain Expertise, and Key Differentiators
ECI Software Solutions provides industry-specific business software solutions and services, focusing on cloud-based technologies. For 30+ years, ECI has served small to medium-sized manufacturing, wholesale/retail distribution, building and construction, and field service organizations.
ECi Software Solutions Recent Developments
In June 2020, ECI released significant enhancements to its Spruce and RockSolid MAX software for hardware retailers and lumber and building materials businesses. With these new updates—which offer more convenient, omni-channel retailing experiences—users will be able to improve productivity, efficiency and competitive advantage. The company also added a new Electronic Data Interchange (EDI) integration with United Hardware to offer customers simplified communications with a leading hardware vendor.
In June 2019, ECi Software released upgraded versions of its LBMH division software products: Spruce, an end-to-end management software for the lumber and building materials industry, and RockSolid MAX, a cloud-based POS software for independent hardware stores, home centers and convenience lumberyards. These updates include significant new industry specific features that provide opportunity for hardware stores and LBM businesses to run more efficient operations.
ECi Software Solutions Mergers and Acquisitions (M&A) Activities
In June 2020, ECI has agreed to acquire substantially all of the assets of Prosperity, a software company serving the lumber, building materials (LBM) and hardlines industry. Prosperity will become part of ECI’s LBMH Group.
In August 2019, ECI has acquired Netherlands-based Trivest Beheer B.V., a provider of smart vertical software solutions to the SME manufacturing sector. With this acquisition, Trivest’s nearly 3,000 customers and more than 300 employees will join ECI’s manufacturing division. Trivest provides industry-specific software solutions for small to mid-sized companies in the manufacturing sector, including ERP (enterprise resource planning) software, APM (advanced production management system) software, MES (manufacturing execution system) software, CAD/CAM design software, business intelligence solutions and mobile applications. Together, the Trivest suite of software and SaaS solutions optimizes and automates processes across the entire value chain for customers in 27 countries. This acquisition will significantly expand ECI’s presence in the Benelux region and across Europe. In July 2019, ECi Software acquired Pacsoft, a provider of inventory management and point of sale software solutions for hardware retail and trade businesses worldwide and with a significant presence in the Australian, New Zealand, and Pacific Islands markets.
In December 2018, ECi Software Solutions acquired Lasso Data Systems, a provider of cloud-based CRM software for new home marketing and sales. Lasso’s product suite includes a feature-rich CRM solution built exclusively for the homebuilding industry, including lead management, automated engagement and follow-up processes, email marketing and comprehensive reporting capabilities.
The same month ECi Software acquired Print Audit, one of the most comprehensive providers of device and print management solutions worldwide. Print Audit’s product suite includes tools for managed print services (MPS), device data collection and document management for both dealers and users.
In October 2018, ECi Software Solutions acquired Office Document Consulting Inc. (ODC), a provider of sales automation software for the office equipment, managed print and IT channels. Furthermore, in September 2018, ECi Software Solutions acquired Vineyardsoft Corporation, a leader in Business Activity Monitoring (BAM) software. Vineyardsoft’s flagship solution, KnowledgeSync, is one of the most widely used alerts and workflow solutions on the market today, providing unparalleled insight into critical business events in real-time.
ECi Software Solutions Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying ECi Software Solutions applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of ECi Software Solutions and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified DDMS, customers.
ECi Software Solutions Overview
Ownership: - x
Number of Employees: 1100
ECi Software Solutions Key Enterprise and Cloud Applications
ECi Software Solutions Revenues, $M:
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* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
ECi Software Solutions Revenue Breakdown By Type, $M:
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ECi Software Solutions Enterprise Applications Revenues By Functional Markets, $M:
ECi Software Solutions Enterprise Applications Revenues By Verticals, $M:
ECi Software Solutions Revenues By Region, $M
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ECi Software Solutions Direct vs Indirect sales
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ECi Software Solutions Customers - Breakdown by Geo, Size, Vertical and Product
No. of ECi Software Solutions Customers: 16000
No. of ECi Software Solutions Enterprise Applications Customers: 16000
No. of ECi Software Solutions Cloud Customers: x
No. of ECi Software Solutions Cloud Subscribers: x
ECi has over 16,000 customers across the world including: Arkansas Valley Lumber, Bartlett Enterprises, Best Electric and Hardware Co., Henson Lumber, Myers Lumber, 1Stop Business Supplies, Bailey Office Equipment, Benton-Thomas Office Products, Buffalo Business Products, Fischers, Inc., Jackson Data, Mister Paper, Tri-State Office Products, Artlite Office Supply, Brown&Saenger, FM Resources, L;M Office Furniture, Newtown Office Supply, Rosa's Office Plus, Sun Office Products, Union Office, Village Office Supply, Artlite Office Supply, The Phillips Group and many others.
ECi Software Solutions Market Opportunities, M&A and Geo Expansions
In May 2020, ECI has acquired BuildTools, a web-based construction management platform for custom builders and remodelers. Developed by a custom home builder frustrated with the solutions previously available on the market, the BuildTools platform is a business management system that meets the unique requirements of small volume custom home builders and their clients—from project management, scheduling, document storage and budget tracking, to customer service and management capabilities.
With this acquisition, ECI will reach a new customer market: smaller custom builders and home remodelers. To help accelerate BuildTools’ global growth, ECI plans on making investments in the platform’s development, go-to-market and customer success strategies.
ECi Software Solutions Risks and Challenges
Over the past two years, ECI made several acquisitions including Prosperity, Trivest Beheer, Pacsoft, Lasso Data Systems, Print Audit, Office Document Consulting Inc and BuildTools.
ECI' ability to integrate the acquired businesses into ECI will be key to its long-term success.
ECi Software Solutions Ecosystem, Partners, Resellers and SI
ECI is headquartered in Fort Worth, Texas, USA, with offices and companies throughout the U.S., Australia, New Zealand, England and the Netherlands.
ECI also has strategic partnerships with 3M, Avery Dennison, CCH, Image Star, is.group, Educators Resource, ACCO Brands, Net1 Payment Solutions, NOPA, Objectif Lune, S.P. Richards Co., Supplies Network, The TriMega Purchasing Association, Trodat, United Stationers, 20 20 Technologies, Acteon, and 50 other companies.
ECi Software Solutions Cloud Infrastructure Insights
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Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
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