eClinicalWorks Among Apps Top 500

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List of Verified eClinicalWorks Customers

eClinicalWorks Recent Developments

In January 2018, eClinicalWorks, a large vendor of electronic health records, has launched what the company calls a first-of-its-kind virtual assistant, named Eva, to help doctors and other care providers more quickly find patient information.


In October 2018, eClinicalWorks integrated with the Centers for Medicare and Medicaid Services (CMS) Blue Button 2.0 application programming interface (API). The Blue Button 2.0 API helped eClinicalWorks users obtain certain patient information including a type of Medicare coverage, prescriptions, and primary care treatment. Patients also have control over how their health data is used authorized by Blue Button 2.0 also uses the HL7 Fast Healthcare Interoperability Resources (FHIR) standard for patient data.


In October 2018, eClinicalWorks®, presented Prizma, a health information search engine, to facilitate care across networks. By coordinating information from interoperability networks, such as CommonWell and Carequality, as well as payers such as CMS Blue Button® 2.0 API, Prizma established one longitudinal view, providing the critical information providers need to make informed health decisions.


Prizma is integrated directly into the eClinicalWorks Electronic Health Record (EHR), providing seamless access for providers, ensuring complete and accurate patient information at the point of care. Also the same month, eClinicalWorks launched a new EHR-integrated Opioid Risk Tool (ORT) designed to assess a patient’s risk for opioid misuse and enable providers to address potential cases of substance use disorder in accordance with treatment protocols.


In October 2017, eClinicalWorks®, a leader in healthcare IT solutions, supported OpenNotes, an international movement dedicated to making healthcare more open and transparent. The news supports enabling clinicians to easily share visit notes with patients using the eClinicalWorks Patient Portal.

eClinicalWorks M&A Activities


eClinicalWorks Overview

Ownership: - x

Employees: 5000

Functional Market: ERP Services and Operations Management,

Key Verticals: Healthcare,

eClinicalWorks Key Enterprise & Cloud Applications


SCORES Analysis

eClinicalWorks Strengths

eClinicalWorks offers cloud-based electronic health records and practice management services, allowing medical practices to improve efficiency and enhance patient care regardless of practice size, specialty, or a number of locations.


With approximately one in five Americans’ health data stored using eClinicalWorks software, the vendor has established one of the largest Software as a Service (SaaS) networks for the healthcare industry.


Providers at hospitals and health systems across the country faced major care challenges when dealing with the aftermath of natural disasters including Hurricane Harvey, Hurricane Irma, and the northern California wildfires. The latter charred more than 200,000 acres of land across 10 counties and was declared a public health emergency by HHS. Natural disasters of this magnitude can have a significant impact on patient access to care, health data access, and clinician workflows. Patients fleeing natural disasters often seek care at medical facilities they have not visited previously, which requires providers to find ways to access necessary patient health information for well-informed clinical decision-making. P


etaluma Health Center CMIO Danielle Oryn saw firsthand how natural disasters can prompt a sudden and pressing need to quickly access patient EHRs for efficient care delivery. With expectations to treat higher-than-normal patient volumes, health center officials immediately made efforts to leverage all communication, analytics, and health data exchange tools available through Petaluma’s eClinicalWorks EHR system to meet the needs of all affected patients in the area.


To ensure all patients in need of treatment knew where to find access to care, health center officials used the eClinicalWorks EHR to issue notifications that the facility was open. Petaluma’s EHR system includes patient EHRs on all visitors that have come into the health center over the past several years.

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  • Key differentiators
  • Domain Expertise
  • Product portfolio
  • Solution scope

eClinicalWorks Revenues, $M:

Type/Year 2016 2017 YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

eClinicalWorks Revenue Breakdown By Type, $M:

Type License Services Hardware Support & Maintenance SaaS
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe

eClinicalWorks Revenues By Region, $M

Region % of Total Revenues 2017 Total Revenues, $M 2017 Enterprise Applications Revenues, $M 2017 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

eClinicalWorks Direct vs Indirect sales

Region Direct Sales Indirect Sales Total
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

eClinicalWorks Customers

No. of Customers: Subscribe

No. of Enterprise Applications Customers: Subscribe

No. of Cloud Customers: Subscribe

No. of Cloud Subscribers: Subscribe

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  • Reference wins across regions
  • Customer Size segments
  • Customer wins momentum

eClinicalWorks Opportunities

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  • Market Opportunities at the vertical and subvertical levels
  • Mergers and Acquisitions (M&A), Funding
  • Geo Expansions

eClinicalWorks Risks

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  • Ability to handle internal and external risk and challenges

eClinicalWorks Ecosystem

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  • Health of ecosystem
  • Network Effects of BPO, ISV, SI
  • VAR Partners
  • Direct vs Indirect sales

eClinicalWorks Cloud Infrastructure Insights

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  • Cloud Infrastructure (IaaS)
  • Cloud Platform (PaaS)
  • Cloud Application delivery (SaaS)
  • Data Center (Hosting)

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link:


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