Efficy CRM Among Cloud Top 500

Mechelsesteenweg 455/5th Floor

Kraainem, x, 1950, Belgium

32 2 648 18 98

https://www.efficy.com/

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Efficy CRM Strengths, Domain Expertise, and Key Differentiators

Efficy CRM is the most flexible CRM. It adapts to business, no matter the size of the organization, the industry nor the processes in place. As a European CRM supplier, Efficy is completely GDPR compliant with hosting in Europe. Latest M&A activities include: 2021: Acquisition of APSIS in Sweden 2021: Acquisition of PerfectView in The Netherlands 2021: Acquisition of webCRM in Denmark 2020: Acquisition of INES CRM in France 2019: Acquisition of SumaCRM in Spain 2018: Acquisition of E-Deal in France 2017: Acquisition of DESICO in France

Efficy CRM Recent Developments

Efficy CRM includes now a complete marketing automation platform within its CRM solution, and integrated an electronic signature solution.

Efficy CRM Mergers and Acquisitions (M&A) Activities

In 2021, Efficy continued its growth with acquiring webCRM in Denmark, Perfectview in The Netherlands and APSIS, a marketing automation platform, in Sweden. Efficy strengthened its shareholding to speed up European expansion by welcoming Apax Partners on board in August.

Efficy CRM Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Efficy CRM applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Efficy CRM and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Efficy CRM customers.

Efficy CRM Key Enterprise and Cloud Applications

Efficy CRM

Efficy CRM Revenues, $M:

Type/Year20202021YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

Efficy CRM Revenue Breakdown By Type, $M:

TypeLicenseProf. ServicesHardwareSupport & MaintenanceSaaSPaaSIaaSOther (Non Enterprise Application Revenues)Total
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe 100%
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe

Efficy CRM Revenues By Region, $M

Region% of Total Revenues2021 Total Revenues, $M2021 Enterprise Applications Revenues, $M2021 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

Efficy CRM Direct vs Indirect sales

RegionDirect SalesIndirect SalesTotal
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

Efficy CRM Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Efficy CRM Customers


No. of Efficy CRM Customers: 13500

No. of Efficy CRM Enterprise Applications Customers: 13500

No. of Efficy CRM Cloud Customers: x

No. of Efficy CRM Cloud Subscribers: x


Efficy CRM has over 330,000 users and 13,500 customers. Companies that use Efficy CRM are multiple and various, and come from very miscelleneous industries. Among them, yoàu'll find Belfius Bank, BOZAR, BNP Paribas, CBRE, Eiffage Benelux, Geneva Toursim & Congress, Kinepolis, La Redoute, Musée du Louvre, RATP, Volkwagen and Wilink.

Efficy CRM Market Opportunities, M&A and Geo Expansions

In mid-2018, Efficy acquired its French counterpart E-Deal and has just acquired in October 2019 SumaCRM. These mergers will allow Efficy to increase its presence and market share in France and Spain.

Thanks to this merger, Efficy will benefit from the know-how of E-Deal for large companies and Suma CRM for SVEs. Finally, with its new partner, Fortino Capital, it will assist Efficy to fuel its development in existing geographies and further drive the existing buy & build strategy.

Efficy CRM Risks and Challenges

Risks come from competition and war for IT talents that they're in.

Efficy CRM Ecosystem, Partners, Resellers and SI

Technological partners. Efficy's in a best of breed approach.

Resellers and OEMs. These partners are an indirect channel.

Integrators. To tailor-make our solutions, we need configuration and developments. Efficy teams are here but some customers prefer to have toheir usual integrators working on this. With Efficy, it's possible.

Efficy CRM Cloud Infrastructure Insights

Subscribe to read more about:

  • Efficy CRM Public Cloud and Infrastructure (IaaS)
  • Efficy CRM Platform (PaaS)
  • Efficy CRM Application Delivery
  • Efficy CRM Private Cloud and Data Centers

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.


Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).


For additional information on our methodologies, here's the link:

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