EMIS Health Strengths, Domain Expertise, and Key Differentiators
EMIS Health provides every health sector with innovative technologies, from market-leading clinical management systems to health analytics tools – combined with unrivalled customer support.
Their solutions are used across every major UK healthcare setting from primary and community care, to high street pharmacies, secondary care and specialist services.
With their main product, EMIS Web, they allowed healthcare professionals to record, share and use vital information and provide better, more efficient care.
With EMIS Web, they're helping to join up healthcare across the NHS - from GP surgeries and community care to hospitals to mental health services.
EMIS Health Recent Developments
In April 2020, EMIS Health releases a video consultation service for pharmacies. Pharmacists would normally meet face to face to give clinical advice, by using this new digital tool will help them to protect themselves and their staff and to extend the services they offer.
Outside the Covid-19 response, a real highlight was the smooth delivery of EMIS Health’s transition to the new NHS GP IT Futures framework and Digital Buying Catalogue in England. The launch of EMIS-X Analytics in the second half of 2020 is the shape of things to come: next-level innovation that will help drive transformation in the healthcare industry.
EMIS Health Mergers and Acquisitions (M&A) Activities
In March 2020, Emis acquired Pinnacle Health Partnership LLP and Pinnacle Systems Management Ltd – owners and operators of the widely-used PharmOutcomes platform. PharmOutcomes is a secure, web-based service management solution used by more than 11,000 community pharmacies to record and manage nationally and locally commissioned patient services such as flu vaccinations, the Community Pharmacist Consultation Service and hospital discharge referral management.
By joining up the technology, Emis Health will make it easier for the pharmacy to deliver a wider range of patient services – including referrals from NHS 111 and GP practices – and to fulfil the requirements of the new contract.
In November 2018, EMIS acquired Dovetail Digital, a leading early-stage UK technology business specialising in blockchain software for the healthcare market, for an initial consideration of £2.5m.
The acquisition is in line with the Group’s strategy of identifying sustainable long-term market opportunities delivering connected healthcare systems.
Dovetail Lab creates software that gives patients full control of their healthcare records, delivering a secure exchange of data between different health services and new digital technologies involved in inpatient care.
Its patent-pending blockchain-based technology delivers accountability, security and trust in the transmission of healthcare data, whilst mitigating risk and maximising health outcomes for patients.
Blockchain is a key element of our updated technology Roadmap.
The team based in London will join EMIS Group as part of the acquisition, including Dovetail Lab’s CEO and co-founder Alexandra Eavis.
Existing Dovetail Lab shareholders (comprising management and early-stage investors) will retain a 10% share of the original business subject to a call option in favour of EMIS Group exercisable between 2023 and 2025.
EMIS Health Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying EMIS Health applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of EMIS Health and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified EMIS Web, EMIS Mobile, EMIS Web for urgent and emergency care, EMIS Web for community care. customers.
EMIS Health Overview
Ownership: - LON: EMIS
Number of Employees: 1579
Functional Markets: CRM, ERP Financial, ERP Services and Operations Management,
Key Verticals: Healthcare,
EMIS Health Key Enterprise and Cloud Applications
EMIS Web, EMIS Mobile, EMIS Web for urgent and emergency care, EMIS Web for community care.
EMIS Health Revenues, $M:
| Type/Year | 2020 | 2021 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
EMIS Health Revenue Breakdown By Type, $M:
| Type | License | Prof. Services | Hardware | Support & Maintenance | SaaS | PaaS | IaaS | Other (Non Enterprise Application Revenues) | Total |
|---|---|---|---|---|---|---|---|---|---|
| % of Total Revenues | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | 100% |
| Revenues, $M | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe |
EMIS Health Enterprise Applications Revenues By Functional Markets, $M:
EMIS Health Enterprise Applications Revenues By Verticals, $M:
EMIS Health Revenues By Region, $M
| Region | % of Total Revenues | 2021 Total Revenues, $M | 2021 Enterprise Applications Revenues, $M | 2021 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
EMIS Health Direct vs Indirect sales
| Region | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
EMIS Health Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified EMIS Health Customers
No. of EMIS Health Customers: 10000
No. of EMIS Health Enterprise Applications Customers: 10000
No. of EMIS Health Cloud Customers: 3000
No. of EMIS Health Cloud Subscribers: 60000
EMIS Group’s products and services are used by 10,000+ healthcare organisations across the UK. EMIS’ current core market covers 5,113 GP Practices and nearly aEMIS Group’s products and services are used by 10,000+ healthcare organisations across the UK. EMIS’ current core market covers 5,113 GP Practices and nearly 4,600 pharmacies. At least 100,000 healthcare professionals use EMIS systems in the UK.
EMIS also owns Patient.co.uk, a site that attracts five million visitors a month looking up patient and health information.
EMIS Group products, including the flagship EMIS Web, hold over 40 million patient records and are used by nearly 4,261 healthcare organisations, including community-based teams.
Among EMIS customers are Leeds and York Partnership NHS Foundation Trust, Oxford Terrace and Rawling Road Medical Group, Lancashire Care NHS Foundation Trust, Hinchingbrooke Health Care NHS Trust, First Community Health and Care, North Somerset Community Partnership, Sirona Care and Health in South Gloucestershire and many more.pharmacies. At least 100,000 healthcare professionals use EMIS systems in the UK.
EMIS also owns Patient.co.uk, a site that attracts five million visitors a month looking up patient and health information.
EMIS Group products, including the flagship EMIS Web, hold over 40 million patient records and are used by nearly 4,261 healthcare organisations, including community-based teams.
Among EMIS customers are Leeds and York Partnership NHS Foundation Trust, Oxford Terrace and Rawling Road Medical Group, Lancashire Care NHS Foundation Trust, Hinchingbrooke Health Care NHS Trust, First Community Health and Care, North Somerset Community Partnership, Sirona Care and Health in South Gloucestershire, Bristol Community Health, Blackpool, Southport&Ormskirk, St Andrew’s, Leeds and Gibraltar, Diabetes UK, Epilepsy Action, Macmillan Cancer Support, Asthma UK, Bromley Healthcare Camden clinical commissioning group (CCG), Barts Health NHS Trust, Sirona Care and Health in South Gloucestershire.
EMIS Health Market Opportunities, M&A and Geo Expansions
The EMIS Health segment comprises business areas where revenues are generated from NHS organisations. This includes the primary, community and acute A&E markets and operates under the EMIS brand.
Driven in part by higher than usual hardware sales resulting from the need for rapid deployment of mobile working solutions during the lockdown, revenue in 2020 increased by 7% in EMIS Health to £107.8m (2019: £100.9m).
In April 2020, EMIS Health granted full roll-out approval (FRA) from NHS Digital for Electronic Prescription Service (EPS) to be used by primary care clinical services using EMIS Web. With EPS, healthcare professionals can prescribe electronically, helping to streamline processes and reduce reliance on paper. Sending prescriptions directly to pharmacies reduces practice footfall and enables a more efficient, convenient service for patients. This new functionality help groups of healthcare practitioners work together in hubs across their local areas. With practices affected by closures and the social distancing of both patients and clinicians, this supports flexible, extended access to healthcare services.
EMIS Health has previously been granted FRA for GP Connect with EMIS Web. The two services enable practices to join together and work in local hubs to provide services to their communities. GP Connect provides a secure HTML view of a patient’s record, regardless of whether they’re registered at that practice, or which clinical system their practice uses. Integrating EPS and GP Connect into EMIS Web Clinical Services helps to enable safe, efficient and joined-up care, fundamental in managing the current national health crisis.
EMIS Group has made a positive start to 2018 and has already secured revenue for the year ahead amounting to over 90% of the revenue we reported in 2017.
EMIS Health Risks and Challenges
In March 2019, EMIS Health appointed Suzy Foster as CEO. She will be responsible for EMIS Health’s end-to-end integrated care offerings to the NHS. Suzy has previously held senior roles at Microsoft UK and ran their healthcare business for four years.
One of the key initiatives for EMIS was to convert the GPs that have been on iSoft platform, which has been dropped by parent company CSC. It would be incumbent on EMIS to ensure smooth migration for these users.
The same applies to the rapid rollout of EMIS Web, which could determine the adoption rates of its remaining customers still running older versions of EMIS.
EMIS Health Ecosystem, Partners, Resellers and SI
In June 2020, EMIS Health partnered with Arc Health, This partnership allows customers to remotely assess care home residents using remote examination technology. The partnership allows GP surgeries to undertake virtual ward rounds, minimising care home visits and preventing unnecessary hospitalisation of residents, in addition to reducing transmission of COVID-19.
In June 2019, IQVIA partnered with EMIS Health to enable GPs in England to electronically 'prescribe' apps evaluated against NHS standards to patients.
The partnered will see IQVIA help populate the EMIS App Library, bringing together their AppleScript digital health prescribing and monitoring platform and the EMIS Web clinical system.
In July 2018, EMIS Health partnered with Diabetes UK to issue new Information Prescriptions on vital foot care for people with diabetes.
EMIS Health Cloud Infrastructure Insights
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- EMIS Health Public Cloud and Infrastructure (IaaS)
- EMIS Health Platform (PaaS)
- EMIS Health Application Delivery
- EMIS Health Private Cloud and Data Centers
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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